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Jamie's Italian

19-23 High Street, Kingston upon Thames KT1 1LL, England
+44 20 3326 4300
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Overview
  • Excellent31%
  • Very good28%
  • Average20%
  • Poor12%
  • Terrible9%
Travelers talk about
“polenta chips” (17 reviews)
“pork” (9 reviews)
“gold card” (9 reviews)
Closed Now
Hours
CUISINES
Italian, European, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
19-23 High Street, Kingston upon Thames KT1 1LL, England
All Details
Write a ReviewReviews (914)
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11 - 20 of 890 reviews

Reviewed February 7, 2018 via mobile

We visited Jamie's Italian in the summer. The decor is lovely and rustic. However the food was not that great. We got starters, main and dessert. Now the starters was very good and tasty. The main was not. My pasta was very cold and stuck...More

Thank rocca15
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded February 14, 2018

Good Afternoon , Thank you for taking your time to let us know about your recent experience in the restaurant . We are very sorry that we were unable to meet your expectation . We will also pass your feedback to Food Development Team and...More

Reviewed January 25, 2018

We visited the restaurant on a rather very cold day but the experience made the dinning very warm. The service was great and the food delicious. It was great choice for dinner.

1  Thank leedenam
Reviewed January 25, 2018

I visited for lunch with my son. The set menu was great £11.95 for two courses. Very nice, relaxing atmosphere and attentive staff. Thank you

Thank paulb12018
Reviewed January 24, 2018 via mobile

We went on Monday at Jamie, but this restaurant is not anymore the same as before. The wine was not taste, you could feel like drinking water. We had to change it for another wine, but was nothing different even if the second one was...More

1  Thank Jugera
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded February 19, 2018

Good Morning , Thank you for taking your time to let us know about your recent experience in the restaurant . We are very sorry that we were unable to meet your expectation . If there is anything else you would like to share it...More

Reviewed January 23, 2018 via mobile

The food was not bad, not worth what we paid, the staff where all sitting down eating when we walked in not very attentive. Didn’t have half the food on the menu. We waited so long for our food, avoid this place!More

2  Thank Rob M
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded February 14, 2018

Good Afternoon , Thank you for taking your time to let us know about your recent experience in the restaurant . We are very sorry that we were unable to meet your expectation . We do apologize for the inconvenience caused but that was he...More

Reviewed January 22, 2018 via mobile

Treated my other half to a day at Hampton court and despite her post Xmas diet talked her into dining with me at Jamie’s (a hero of mine) Nice place and was full when we visited but as far as the food experience was concerned...More

Thank tonsen12
Reviewed January 1, 2018

Disappointing to say the least, our drinks came at different times, there was very little ice in my g and t. The food was blah! Fried, cold, fatty and generally just not up to scratch. It used to be such a good restaurant and now...More

2  Thank babymambo
Reviewed January 1, 2018 via mobile

When this restaurant it was an instant hit and was a really special Italian experience. Over the years as the it expanded into a ‘chain’ the quality and experience has deteriorated. Tonight in the Kingston branch our dinner was not good at all and we...More

1  Thank hhetherh
Reviewed December 28, 2017 via mobile

Lovely looking restaurant from the outside with nice ambience inside and friendly staff. That’s where the good review stops. Hubby and daughter ordered pizzas which they were looking forward too after an afternoon’s xmas shopping. Pizzas were a piece of cardboard, with a wiping of...More

1  Thank Alliea2012
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded January 3, 2018

Dear Alliea, Thank you for taking your time to let us know about your experience at the restaurant. I am very sorry to hear that on this occasion we were unable to meet your expectation. I'll also make sure that your comments are passed to...More

Reviewed December 27, 2017

Oh dear, its all started 2 weeks before the meal, when I tried in vain several times to contact the restaurant to see what Gluten free options they had, in the end I had to go in. I was assured that all of the starters...More

1  Thank keithkc71
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded December 29, 2017

Dear Keith, Thank you for taking your time to let us know about your experience at the restaurant. I am very sorry to hear that on this occasion we were unable to meet your expectation. Your comments will be passed to of Food Development Department....More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$13 - $28
Meals
Lunch, Dinner, Brunch, Drinks, Late Night
Restaurant features
Serves Alcohol, Free Wifi, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Accepts Credit Cards
Good for
Kids, Families with children, Large groups, Special occasions
Open Hours
Sunday
12:00 PM - 10:00 PM
Monday
12:00 PM - 10:00 PM
Tuesday
12:00 PM - 10:00 PM
Wednesday
12:00 PM - 10:00 PM
Thursday
12:00 PM - 10:00 PM
Friday
12:00 PM - 11:00 PM
Saturday
12:00 PM - 11:00 PM
Location and Contact Information
  • Address: 19-23 High Street, Kingston upon Thames KT1 1LL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Kingston upon Thames
  • Phone Number: +44 20 3326 4300
Description
JAMIE’S ITALIAN Jamie’s Italian is a contemporary and informal restaurant with a menu that reflects Jamie Oliver’s passion for authentic Italian cooking, delivered with his own unique twist on classic recipes. Beautiful rustic dishes are created using carefully sourced, higher-welfare ingredients for the best flavour, but still at great value. This is a relaxed, affordable and accessible environment where the style, atmosphere and menu can be easily adapted to suit any occasion. KNOWN FOR Child friendly; great value, quick lunch; special occasions; group bookings, party planning.
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