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Wagamama

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Ratings and reviews

Certificate of Excellence2016 - 2019 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$13 - $32
CUISINES
Japanese, Asian
Special Diets
Vegetarian Friendly, Vegan Options
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meals, features, about

Location and contact

Reviews (226)
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220 results
Traveler rating
74
99
29
8
10
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Time of year
LanguageEnglish
Traveler rating
74
99
29
8
10
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All reviews ramen katsu noodles yasai beef post pictures green tea quick service quick lunch side dishes rose theatre kingston branch the river mains
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1 - 10 of 220 reviews
Reviewed May 6, 2019

My son ordered the chicken ramen and I took the veggie Pad Thai, with a side order of veggie gyoza. We both ordered fruit juices. The service was prompt and friendly and the food was warm when it was served. Quantities could have been bigger,...More

Date of visit: May 2019
Thank Moleseyboy
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded May 7, 2019

we are very glad that you enjoy our dishes! thank you very much for taking the time to leave us an amazing review + we look forward to seeing you again soon

Reviewed May 5, 2019 via mobile

I’m sad to write a review like this, as we are frequent diners here and normally love the food and the service. I have not had a bad experience before this. However, the restaurant had run out of both sides we wanted. We chose different...More

Date of visit: May 2019
Thank Katy172
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded May 6, 2019

hi there, thank you for your review. we are very sorry to hear about your experience with us. please can you leave some more details here: http://bit.ly/2168NiD + someone will be in contact with you

Reviewed April 28, 2019

overall ok experience food was good and service too though nothing exceptional I was in and out reasonably quickly

Date of visit: April 2019
Thank cgab2013
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded April 29, 2019

thanks for the quick + honest review, we appreciate it, although we're a little disheartened in the rating. if you have any other additional comments you'd like to share, please feel free to do so via this form https://www.wagamama.com/contact-us

Reviewed April 16, 2019 via mobile

Was met when entering by a waitress called emese As we had a pushchair was concerned that we wouldn’t fit She was so helpful and accommodating, Had super tasty lunch Highly recommend this Wagamama Worth a visit Yummy thank you xx

Date of visit: April 2019
Thank LucyB3152
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded April 17, 2019

thank you so much for the amazing review. we love to hear that the team were able to accommodate you. it is great to hear that you had a tasty lunch + we look forward to seeing you again

Reviewed April 9, 2019 via mobile

I ordered a Vegatsu here last night. I was amazed how much the first bite tasted like chicken for a Seitan dish which normally tastes very... vegan. I literally said to my friend ‘omg this seitan tastes so much like chicken I’m amazed’. The next...More

Date of visit: April 2019
Thank Loulou P
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded April 11, 2019

we are very sorry to hear this! you have also come through on social as well + we are looking into this as a matter of urgency

Reviewed March 30, 2019

I recently took a group of "Andover College" students here whilst we were staying at the Chessington Hotel. We were a large group of young people but were made to feel very welcome. We were warned that our food would come out at all different...More

Date of visit: March 2019
Thank Rachel C
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded March 30, 2019

we're glad to hear your group enjoyed your meals with us rachel, it was a pleasure to have you all! thank you very much for your review, we're sure the team will be delighted to hear of this!

Reviewed March 20, 2019 via mobile

Lovely birthday lunch with mum, shared starters of chilli squid, lollipop prawns and crispy duck pancakes. All really good particularly the prawns marinated with lemongrass. Manager was really nice and reserved a booth due to special occasion and had the sake warmed for us. Lovely...More

Date of visit: March 2019
1  Thank andyandjo9
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded March 21, 2019

definitely a good idea to share the starters so you can have a bit of everything. we hope to welcome you again soon

Reviewed March 3, 2019 via mobile

Went to Wagamama tonight as I really wanted to try the vegan katsu. I'm vegetarian but I actually like seitan which the restaurant use for this dish. Sadly it wasn't great, my friend really enjoyed his chicken version though. Just think the seitan wasn't done...More

Date of visit: March 2019
Thank SUZANNE L
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded March 8, 2019

we are sorry to hear that you didn't enjoy your meal. we are glad that you enjoyed the dessert + your friend enjoyed their meal. if you would like to discuss this further you can do so using the link below https://www.wagamama.com/contact-us

Reviewed February 13, 2019

What you're going to get.quality food relaxed atmosphere which great attraction for me.good service and good value

Date of visit: February 2019
Thank lee t
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded February 14, 2019

thanks so much for your kind words, lee! we are super happy to hear you always enjoy dining with us. hopefully we will be seeing you again in the future

Reviewed February 12, 2019 via mobile

I regularly get take away from wags as they call it.. Shame is that regularly they miss putting chicken in my chilli chicken ramen... to be fair when I phoned and complained they sent over a replacement but guys come on.. Check your food..also why...More

Date of visit: February 2019
Thank Robsbigreview
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded February 13, 2019

hi rob, thank you for taking the time to leave us a review. your feedback is very important to us, would you mind leaving some more here | https://www.wagamama.com/contact-us

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