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Carluccio's - London, Kingston

Charter Quay, Kingston upon Thames KT1 1HT, England
+44 20 8549 5898
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Overview
  • Excellent35%
  • Very good29%
  • Average15%
  • Poor11%
  • Terrible10%
Travelers talk about
“pancetta” (4 reviews)
“spaghetti” (8 reviews)
Closed Now
Hours
CUISINES
Italian, Mediterranean, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Charter Quay, Kingston upon Thames KT1 1HT, England
All Details
Write a ReviewReviews (295)
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1 - 10 of 293 reviews

Reviewed 1 week ago

Carluccios is a good choice if you have young children as there is lots of space for push chairs, high chairs etc. We visited for breakfast the food was good but relatively expensive.

Thank Wilcoxm51
KingstonC11, Manager at Carluccio's - London, Kingston, responded to this reviewResponded 1 week ago

Good Afternoon, Thank You for feedback, We are happy you did enjoy breakfast with Carluccios. Hope to see You again. Kind regards

Reviewed 3 weeks ago

vegans beware I stressed the point I did not want cheese in my risotto but they still put it in, they redid it for me but this time omitted the truffle oil which you pay for I gave up . it was not busy they...More

Thank foxylady641
KingstonC11, Manager at Carluccio's - London, Kingston, responded to this reviewResponded 3 weeks ago

Very sorry to hear that we haven't meet Your expectation. We always taking extra care and attention with our guests allergies and preferences, it Is very important to our team to make your food special, we are going to remind and check our staff regarding...More

Reviewed 4 weeks ago via mobile

The food was good, I had a gluten free pasta console dish and my boyfriend had the pasta and sausage dish. The pinot group was good. It was a very hot day, so very busy everywhere. The staff struggled to keep service efficient, we had...More

1  Thank rosered65
KingstonC11, Manager at Carluccio's - London, Kingston, responded to this reviewResponded 4 weeks ago

Hi, Thank You very much for the feedback, and bringing to our attention things what we still need to work on. We already reschedule our cleaning system, and re viewing our rotas Happy that You enjoyed your food. Hope to see you soon Natalia

Reviewed March 13, 2018

Have visited on a number of occasions and always find excellent service and food. Good location, no traffic

Thank Dillipod
Reviewed March 7, 2018 via mobile

Waited 45mins for a waiter to take an order. After, we got the wrong order of an latte instead of cappuccino. Overall, decent food but bad service.

Thank kemanly
Reviewed March 2, 2018

I have been here many times since it first opened. It used to be great value and very consistent. I'm afraid that I have seen this restaurant going gradually downhill in both quality and quantity. I was disappointed that the bread tin is now so...More

1  Thank kaka349
Reviewed February 28, 2018

After a very disappointing experience at lunch in London center the day before, we decided to venture to Kingston to try Carluccio's. It's been a few years since my wife and I have visited a branch and we're not a big fan of modern chain...More

Thank Bart S
Reviewed February 26, 2018

We decided on a whim to have lunch at Carluccios last Saturday as the sun was shining, it was warm and the outdoor seating area was open. However upon arrival we were barely greated by a stressed out waiter who clearly didn't want any more...More

Thank rikahshan
Reviewed February 25, 2018

This is a very attractive restaurant in Charter Quay which is by the river. A cosy inviting restaurant and the waiter took us all to a very nice table. Service impeccable and our waiter was most attentive. Food very good and everyone in my party...More

Thank Lindyloo1
Reviewed February 19, 2018

Loud is OK but not feeling the welcome vibe. Wine glass was dirty but really dirty. I could bot order food as no-one came to ask me. I just left (hungry and not very happy)

Thank so1006
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Ask a question
Questions & Answers
Linda H
November 28, 2016|
Answer
Response from Kathleenn61 | Reviewed this property |
Carluccios are always really helpful and family friendly so I can't imagine they wouldn't allow this. Just phone them, check and prebook.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$13 - $27
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Large groups, Special occasions, Families with children, Kids
Open Hours
Sunday
9:00 AM - 10:30 PM
Monday
9:00 AM - 11:00 PM
Tuesday
9:00 AM - 11:00 PM
Wednesday
9:00 AM - 11:00 PM
Thursday
9:00 AM - 11:00 PM
Friday
9:00 AM - 11:00 PM
Saturday
9:00 AM - 11:00 PM
Location and Contact Information
  • Address: Charter Quay, Kingston upon Thames KT1 1HT, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Kingston upon Thames
  • Phone Number: +44 20 8549 5898
  • E-mail
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