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Carluccio's - Kingston

Charter Quay, Kingston upon Thames KT1 1HT, England
+44 20 8549 5898
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Overview
  • Excellent34%
  • Very good31%
  • Average16%
  • Poor10%
  • Terrible9%
Travelers talk about
“lasagne” (12 reviews)
“pancetta” (4 reviews)
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All hours
CUISINES
Italian, Mediterranean, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Charter Quay, Kingston upon Thames KT1 1HT, England
All Details
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Reviews (264)
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1 - 10 of 262 reviews

Reviewed 1 week ago via mobile

Used the outdoor seating, the heaters and umbrellas can prove to be very valuable when its cold. A must to try the bicerine and the biscuits.

Thank Paul I
Reviewed 2 weeks ago via mobile

Called in on Saturday lunchtime. Place was extremely busy but staff managed to find us a table. No waiting for menu and drinks. Very pleasant girl served us very quickly. Food was excellent and hot. Would recommend.

Thank Steve H
KingstonC11, Manager at Carluccio's - Kingston, responded to this reviewResponded 1 week ago

Dear Steve, Thank you so much for your review . It is lovely to hear that you enjoyed your experience at our restaurant. We are all looking forward to seeing you soon. Best wishes Monika and the team.

Reviewed October 5, 2017 via mobile

Popped in for a quick bite... So pleased I did! Absolutely triumphant Pasta and bean soup and the most delicious garlic, chilli and white wine Spaghetti! Solid 10, well done chef!More

Thank Jasim K
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded 4 weeks ago

Hi Jasim K I am delighted to hear that you had a great experience at Carluccios. The Chef is very happy to hear what you had to say about the food, as we take great pride in providing delicious Italian food. Look forward to seeing...More

Reviewed September 25, 2017 via mobile

Came here yesterday for my wifes birthday lunch with my 3 children. Didn't start well when 4 of the five menus we were given were for the evening menu. My daughter had to take a picture on her phone so one side of the table...More

Thank Peter M
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded September 26, 2017

Dear Peter M, Thank you for posting your feedback. I must start by apologising wholeheartedly and unreservedly for your experience. I totally understand your upset and anger. I take all the feedback seriously specially the negative ones and I would not attempt to make excuses...More

Reviewed September 23, 2017 via mobile

The pasta was absolutely great . Perfectly prepared Al Dente . The other dishes too . Quick service and nice staff .More

Thank B N
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded September 26, 2017

Dear B N, Thank you for posting such a positive review. We do aim to make all of our guests as comfortable and as welcome as possible, and to give you as positive an experience as possible all round. So I'm really pleased to hear...More

Reviewed September 12, 2017

I didn't want to go (I have never found Carluccio's to be overly exciting or great), but my wife really wanted to. We had the foccacia to start (pretty good) I had the seafood pasta (very good) and my wife had the mushroom risotto (with...More

Thank JAEFK
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded September 21, 2017

Dear Jaefk, Many thanks for taking time to write such an exceptional review on your visit to Carluccio's Kingston! It is a great pleasure to hear that you were satisfied with every aspect of the restaurant - food, service and overall atmosphere - we could...More

Reviewed September 6, 2017 via mobile

Very good quality, and great value for lunch set menu Friendly and efficient service Starter we had chicken liver pate, and panzanella (bread salad) Main, Aubergine pasta and beef ragout spaghettiMore

Thank Stefan S
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded September 21, 2017

Dear Stefan S, Thank you very much for sharing such an amazing feedback about your visit to Carluccio's Kingston. We work really hard on providing the best food and atmosphere possible for our guests and we are truly delighted that all the effort has reflected...More

Reviewed August 14, 2017

Called into Carluccios Kingston for a late breakfast/brunch today. Good atmosphere close to the river & a stroll from the shops. Plenty of outside seating in the sun.Good, friendly & quick service. We both had the Magnifico breakfast which consists of sausage,crispy pancetta, mushrooms,tomatoes &...More

Thank william21Cheltenham
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded August 20, 2017

Dear william21Cheltenham, What a wonderful review! Thank you for taking the time to share your comments with us - both the front and back of house are absolutely thrilled! Kindest regards, Hatice and THE TEAM

Reviewed August 14, 2017

Came here for dinner a few months ago with a friend - my friend ordered her favourite meal, spinach and ricotta ravioli, and I ordered spaghetti bolognaise. Despite our very simple orders, the chef managed to get both extremely wrong. The ravioli was not cooked...More

Thank Vobro
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded August 19, 2017

Dear Vobro, Even though you have dined with us few months ago Thank you for taking your time to write your review. I'm sorry to read that the food you ordered was below your standards and from what you are describing ours too ! I'm...More

Reviewed August 9, 2017 via mobile

My favourite place to eat! I love going to Carluccio's! Everyone is so friendly and very helpful there.Always great atmosphere! Food is amazing, very tasty. Exceptional Service! Will definitely recommend! Will be back soon🙂

Thank lucie k
KingstonC11, Manager at Carluccio's - Kingston, responded to this reviewResponded August 14, 2017

Hello, Thank you for taking your time and writing us a review. The team and I are really pleased to read that you had an enjoyable experience with us. Please say hi next time you are visiting so I can thank you in person. Regards

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Ask a question
Questions & Answers
Linda H
November 28, 2016|
Answer
Response from Kathleenn61 | Reviewed this property |
Carluccios are always really helpful and family friendly so I can't imagine they wouldn't allow this. Just phone them, check and prebook.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$13 - $26
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi
Good for
Business meetings, Families with children, Kids, Large groups, Special occasions
Open Hours
Sunday
9:00 AM - 10:30 PM
Monday
9:00 AM - 11:00 PM
Tuesday
9:00 AM - 11:00 PM
Wednesday
9:00 AM - 11:00 PM
Thursday
9:00 AM - 11:00 PM
Friday
9:00 AM - 11:00 PM
Saturday
9:00 AM - 11:00 PM
Location and Contact Information
  • Address: Charter Quay, Kingston upon Thames KT1 1HT, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Kingston upon Thames
  • Phone Number: +44 20 8549 5898
  • E-mail
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