We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Carluccio's - Kingston

Charter Quay, Kingston upon Thames KT1 1HT, England
+44 20 8549 5898
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent30%
  • Very good35%
  • Average16%
  • Poor10%
  • Terrible9%
Travelers talk about
Open Now
9:00 am - 11:00 pmAll hours
CUISINES
Italian, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Charter Quay, Kingston upon Thames KT1 1HT, England
All Details
Write a Review
Reviews (253)
Traveler rating
Traveler type
Time of year
Language

1 - 10 of 251 reviews

Reviewed 4 days ago

We asked to move table because the paving under and around the table was dirty and littered, including discarded paper napkins and cigarette butts. The remainder of the ground around was littered too, so we advised the staff that did not want to eat there,...More

1  Thank Stephen G
Reviewed 1 week ago via mobile

We ate here as a family on holiday and to be honest had a bit of a disastrous meal - but the food and service were great. The Sicilian sardines special starter and Chicken Milanese were delicious, the children's menu is really nice and fairly...More

Thank dksmith_york
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded 5 days ago

Dear Dksmith_york, What a wonderful review! Thank you so much for visiting us and taking the time to leave your comments. I am so pleased that your sever Alex did make sure you were looked after well. I am really sorry that little one was...More

Reviewed 1 week ago via mobile

We went to Carluccios in Kingston upon Thames and had a lovely pasta meal , the staff are helpful and pleasant and there was a good choice on the menu , my husband had tiramisu for dessert and thought it was delicious.

Thank JandDDorset
Reviewed 2 weeks ago via mobile

Very nice Italian restaurant situated on a small pedestrian square right next to the river Thames. Polite staff.More

Thank B N
KingstonC11, Front Office Manager at Carluccio's - Kingston, responded to this reviewResponded 1 week ago

Dear B N, Thank you so much for such a great review. We all work hard to make sure all our guest leaves happy and reviews like this motivates us to the right direction. Warm Regards and THANK YOU AGAIN. Best Wishes. Hatice and the...More

Reviewed 2 weeks ago via mobile

Incredible experience, warm and welcoming atmosphere,perfect for going with friends or family. The food was delicious and amazing, served in great times. Alex served us, he was very polite and respectful as well as Hatice a really kind woman who made us feel at home....More

Thank zoje01
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded 1 week ago

Dear Zoje01, What an absolute pleasure to read your review-thank you for taking time to write one. I am thrilled that you enjoyed the service and the environment and I have passed your comments to Alex who is a great asset to the our team....More

Reviewed 3 weeks ago

Nice location and some lovely outside tables. The menu has been changed this year with some of the more expensive ingredients removed, other ingredients changed to cheaper versions and prices notched up a bit. It's still a nice place to eat just not quite as...More

Thank DiarD
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded 1 week ago

Dear DiarD, Many thanks for taking time to leave your positive feedback. I am glad to hear that you still enjoy visiting us and I very much hope to welcome you back again soon. Warm Regards Hatice and the Team

Reviewed 4 weeks ago

I am normally not a big fan of reviews but feel like our visit deserve to leave a comment. After walking around busy Kingston river place on Sunday we have decided to have a lunch break with my wife in Carluccio's. We are regulars to...More

Thank markwizz80
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded 1 week ago

Dear Markwizz80, Thank you for posting such a positive review. We do aim to make all of our guests as comfortable and as welcome as possible, and to give you as positive an experience as possible all round. So I'm really pleased to hear that...More

Reviewed 4 weeks ago via mobile

I went there with my wife for a dinner . The food was lovely and the restaurant was very clean and tidy . Loved it. We will definetely come back .

Thank Ady R
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded 1 week ago

Dear Ady R, Thank you so much for the positive and motivating review. All my team is thrilled to receive just a fantastic feedback. Thank you so much and looking forward to having you here again. Best wishes. Hatice and the TEAM.

Reviewed June 14, 2017

The best cappuccino in Kingston, the right temperature, the right creaminess and the right size. The staff are always very friendly.

Thank Milka N
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded 4 weeks ago

Dear Milka, Thank you so much for such a great and positive feedback. Me and my team always be more than happy to welcome you back. Warm Regards Hatice Egemen and The Team

Reviewed June 13, 2017 via mobile

Ordered from here using Deliveroo, I realise that Deliveroo food now always arrives cold so I won't blame Carluccios for this. However the pasta itself (beef parpadelle) was just so so bland. Honestly, I took one bite and immedietely said to my other half "if...More

Thank Tom C
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded 4 weeks ago

Dear Tom C, Thank you very much for your feedback. I am really sorry that your Duck pappardelle was not up to the standards. If you could send me your details on Kingston@carluccios.com or call me on 02085495898 perhaps I can apologise to you in...More

Nearby
Nearby Restaurants
Wildwood
110 reviews
.07 miles away
Zizzi - Kingston
260 reviews
.06 miles away
Browns Brasserie & Bar
705 reviews
.03 miles away
Wagamama
173 reviews
.06 miles away
Nearby Attractions
"Out of Order" by David Mach
206 reviews
.34 miles away
Rose Theatre Kingston
181 reviews
.05 miles away
All Saints Church
75 reviews
.10 miles away
Ancient Market
59 reviews
.07 miles away
Ask a question
Questions & Answers
Linda H
November 28, 2016|
Answer
Response from Kathleenn61 | Reviewed this property |
Carluccios are always really helpful and family friendly so I can't imagine they wouldn't allow this. Just phone them, check and prebook.
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$13 - $26
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi
Good for
Large groups, Special occasions, Business meetings, Families with children, Kids
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm
Location and Contact Information
  • Address: Charter Quay, Kingston upon Thames KT1 1HT, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Kingston upon Thames
  • Phone Number: +44 20 8549 5898
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing