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Ratings and reviews

#15 of 21 Bar in Epsom
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, Pub, British, Gastropub
Meals
Drinks, Lunch, Dinner
FEATURES
Television, Outdoor Seating, Seating, Street Parking, Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Discover, Accepts Credit Cards, Reservations
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Reviews (85)
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14
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12
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LanguageEnglish
Traveler rating
27
26
14
5
12
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All reviews burger fish and chips lovely pub big garden business lunch smoked haddock pint pubs bbq cinema
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Reviewed August 31, 2020 via mobile

Lovely pub & good COVID measures Booked for dinner - tasty food, good hygiene measures and a delightful waitress. Couldn’t ask for anything more.

Date of visit: August 2020
Helpful?
59phili, General Manager at The Barley Mow, responded to this reviewResponded September 6, 2020

Thank you for taking the time to write a review. So glad to hear that you enjoyed your visit and we look forward to seeing you again soon.

Reviewed August 30, 2020

Staff were very rude. Such a shame as generally a nice pub with decent garden. Better pubs around for sure.

Date of visit: August 2020
Helpful?
59phili, General Manager at The Barley Mow, responded to this reviewResponded September 6, 2020

Sorry that you feel this way, but I believe it was your husband that we had to ask to leave after he swore at and acted very aggressively towards a member of staff for no reason at all.

Reviewed August 29, 2020

Hidden gem. Good food, friendly welcoming staff. Big garden, dog friendly. Perfect place for a pint after the cinema if you avoid the usual high street drinking holes.

Date of visit: August 2020
Helpful?
59phili, General Manager at The Barley Mow, responded to this reviewResponded August 31, 2020

Thank you for your great review

Reviewed December 4, 2019

We held a celebration for over 80+ people on Thursday 18th November. The pub was buzzing, atmosphere great, the buffet food we pre-ordered was very good, came out hot and of a high standard; Staff very welcoming and efficient. We reserved the large room at...the back but due to numbers spilled over in to the main bar area, this was not a problem and added to the overall ambiance. Took our own music playlist on an IPod which the pub were more than happy to accommodate. Feedback from all our guests has been really positive, such that they are all asking to hold a similar event at The Barley Mow in the summer, where the excellent garden will come into play as well. It was my first visit to the pub and I will definitely make a point of frequenting the pub again, whether in a large group or with a few friends / family. A real hidden gem in the backstreets of Epsom. I can highly recommend.More

Date of visit: November 2019
Helpful?1  
Phil I, General Manager at The Barley Mow, responded to this reviewResponded December 5, 2019

Thank you for your great review. I have passed your comments onto the rest of the team and they were thrilled to know that they had got it just right for you and your guests. It was a pleasure having you all here and look...More

Reviewed October 13, 2019 via mobile

The food was incredible, no cheap sausages or burgers. It was all served hot, and everyone who came was full of praise for the food. We were unlucky with the weather, but despite the rain there were numerous places to sit out if the rain,...both inside and out. I would thoroughly recommend for a large group function.More

Date of visit: October 2019
Helpful?
Reviewed September 9, 2019

I love this pub anyway and feel that it is the best in Epsom, particularly in the summer with the lovely garden, for sport, or cosy gatherings. My friends and I host our book club there. Last weekend, I hosted a gathering for some local...friends and their children. Phil and his staff exceeded all expectations. The food was awesome and the ambience was fabulous. This pub is great for all seasons, all ocasions, good bar selection and very nice food.More

Date of visit: September 2019
Helpful?
Phil I, General Manager at The Barley Mow, responded to this reviewResponded September 11, 2019

Thank you for taking the time to give us such a great review I have passed on your comments to the rest of the team and they were delighted to hear them. It was a pleasure having you and your guests here at the Barley...More

Reviewed September 4, 2019

big group of us visited before the refurb over a month ago and had lunch - food was OK. visited after the refurb and the food was very bad. supper greasy, all meats including chicken tasted old, hard and deep fried. poor quality of all...dishes we had . pub looks great after the refurb, very nice outside area but oh boy chef should be sacked. I would be embarrassed to send dishes like that from the kitchen. have some pride. one of us also found a small piece of plastic in the sandwich , sadly staff only apologised but didn't offer bill reduction or even a complimentary drink. staff not attentive at all, dishes were not picked up for over 3 hours.. and the place was dead. shame, place has got a potential but will not survive if the food doesn't improve.More

Date of visit: September 2019
Helpful?3  
Phil I, General Manager at The Barley Mow, responded to this reviewResponded September 7, 2019

Thank you for taking time to give some feedback on your visit to the Barley Mow. I'm sorry that your experience wasn't as good as it should of been on this occasion. As I have only just returned from annual leave I would really appreciate...More

Reviewed August 21, 2019

Do not come here unless you like paying over priced,cold, s h i t portion food it is the place to go if you are a normal person dont bother

Date of visit: August 2019
Helpful?2  
Reviewed August 20, 2019 via mobile

Hadn't been in for a while due to health reasons but arranged to meet friends visiting from overseas. As ever, a warm welcome and a great selection of drinks. We sat in the lovely garden area as it was a nice sunny afternoon. The Mow...is very wheelchair friendly so was the ideal place to meet up.More

Date of visit: August 2019
Helpful?1  
Phil I, General Manager at The Barley Mow, responded to this reviewResponded August 21, 2019

Thank you for your lovely review. The garden is great to sit in on a nice sunny day. Hope to see you again soon

Reviewed July 28, 2019

Visited last week, took my family there as one of our sons was heading back to Australia. Table booked for 7 inside, as none available outside. Luckily one became available & we were switched to outside in the lovely garden. Ordered food on one number....My husband and I waited and waited for ours. We asked to be told the tarragon chicken take longer to cook. My husbands fish and chips came out, 10 minutes after the other 3 fish and chips were served, and eventually mine!! Yes it was delicious, firstly when taking the order we should have been told, secondly don't start cooking the others. I had to eat mine when everyone else had finished! No apology given. Wasn't my night as the female clearing glassed firstly tried to take our number before we had eaten and they tried to take my G&T, why would you take a half full glass?More

Date of visit: July 2019
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Questions & Answers
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LindylooSurrey
August 25, 2017|
AnswerShow all 2 answers
Response from Phil I | Property representative |
Sorry for not answering your question before but yes we are dog friendly.
0
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Ever-watching
August 20, 2017|
Answer
Response from Phil I | Property representative |
That is great news, we look forward to seeing you again soon.
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