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Hampton Court Road | Carlton Mitre Hotel, East Molesey KT8 9BN, England
+44 (0)208 979 99 88
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114 Reviews from our TripAdvisor Community

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Showing 111: English reviews
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW via mobile

Came here for a birthday celebration with a group of 12, the staff were perfectly accommodating and the location has amazing potential. Unfortunately the food was just sub par. Cold fries, chicken kiev's that looked like an old pair of sandals. Sack your chef and give yourself a chance. If you want decent grub save yourself the cash and go... More 

Helpful?
1 Thank Rich G
Level Contributor
44 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

I haven't been there for several months despite staying at the adjacent hotel may times. The service is no better than before (poor) but I ordered a rib eye steak and at £21 I would have expected something special what I got was a bit of really tough stringy meat that was virtually inedible, either their meat supplier is ripping... More 

Helpful?
Thank Cptman C
CarltonMitreHotel, Food and Beverage Manager at Riverside Brasserie, responded to this review

thank you for your comment, we are sorry to let you down by the Rib Eye steak quality. we had contacted our butcher for the meat quality,and he promised will never happen again. All our rib eye steaks are 8 oz. we do check with our guest about the food quality to see if there is any problem, and on... More 

Horley, United Kingdom
Level Contributor
119 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We came to the Riverside for lunch and really enjoyed our experience. The food was superb, the service was superb and the venue is second to none. There was nothing better than sitting alongside the river sipping some wine and enjoying a lovely lunch. Definitely recommend Riverside Brasserie...

Helpful?
Thank Simon H
CarltonMitreHotel, Food and Baverage Manager at Riverside Brasserie, responded to this review

I would like to thank you for your kindness, we are very happy to see a beautiful feedback from you, looking forward to welcome you next time. More 

Crawley, United Kingdom
Level Contributor
109 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely restaurant on the Thames river bank, opposite Hampton court, on the south bank side before bridge, good choice of food, tables inside & out, also serve drinks if that's all you want, nice place to relax and let the world go by.

Helpful?
Thank mick2159
CarltonMitreHotel, Food and Beverage Manager at Riverside Brasserie, responded to this review

Thank you for your comment which is really fair and made as happy as we try our best. More 

London, United Kingdom
Level Contributor
497 reviews
454 restaurant reviews
common_n_restaurant_reviews_1bd8 157 helpful votes
4 of 5 stars Reviewed 1 week ago

A perfect spot right on the Thames, had 2 starters, the chicken wings with a watermelon salad and the seafood chowder, which together was a decent amount of food.

Helpful?
Thank beverleydave
CarltonMitreHotel, Food and Beverage Manager at Riverside Brasserie, responded to this review

Thank you for your comment, really paid back our hard work, looking forward to seeing you again. More 

Southern England
Level Contributor
149 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed 1 week ago

We came here for lunch and were directed out to the seats by the riverside. Had to wait 10 minutes for any service, and then got an apology that we didn't yet have a menu. However, after a further 10 minutes we still hadn't had an order taken, even though the restaurant was fairly empty. My husband went inside and... More 

Helpful?
1 Thank LizaC-Medlar
CarltonMitreHotel, Food and Beverage Manager at Riverside Brasserie, responded to this review

Thank you for your comment, apology for keeping you waiting that long, but we assume our guests come to relax and enjoy the sun shine so we don`t rash them. we all serving and looking after our guest to make sure they are happy, Managers, Supervisors and all staff, if you could please contact me personally and give me (the... More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Just stayed at the hotel for a couple of days, the hotel itself is fantastic. But the restaurant itself has very poor service and odd choice of music... I don't want to rave during my meal! The food however tasted amazing and I really hope the chef got most of my tip; certainly not the waiters who you had to... More 

Helpful?
1 Thank Andrew M
CarltonMitreHotel, Food and Beverage Manager at Riverside Brasserie, responded to this review

Thank you for your comment, I do apology for the inconvenient we had taken your comment on board, we have a playing list which contains 1000 songs. and apology for the bad behavior of the staff. Looking forward to welcome you next time. More 

London, UK
Level Contributor
68 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Riverside Brasserie is next to the Bray Marina, opposite Monkey Island. We've been there more times than I can count, and we invariably go the wrong way as Monkey Island Lane is no longer a through route. Head towards Windsor and pick it up again. Once you actually get there, parking is free and easy and the atmosphere is... More 

Helpful?
Thank lesroys
Worcester, United Kingdom
Level Contributor
29 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a roast beef Sunday lunch on which took absolutely ages to come. It is just as well that there was a big crowd of us so that we kept ourselves amused. When the food came though, it was very good. Not sure we would go back again which is a shame.

Helpful?
1 Thank DeeG186424
CarltonMitreHotel, Food and Beverage Manger at Riverside Brasserie, responded to this review

I would like to thank you for your comment, we are very happy to hear that you had enjoyed your meal, and I am sorry for the delay, but always we do our best to get the food as quickly as possible in specially when it`s very busy. More 

London, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This location is beautiful by the river hence the one star as opposed to zero. There were 6 members of staff chatting at the bar whilst one person served. When he finished serving he actually joined the others to chat. Eventually someone came over to serve me (despite me being 3 feet away) and couldn't remember the two drinks I... More 

Helpful?
1 Thank MeganAce0306
CarltonMitreHotel, Food and Beverage Manger at Riverside Brasserie, responded to this review

Thank you for your comment, and thank you for bringing to my attention the bad staff behaviour, please accept my apology, looking to seeing you next time in our riverside brasserie. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Cuisine
European, British, French, Bar, International
Meals
Lunch, Dinner, Breakfast
Restaurant features
Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Full Bar, Reservations, Highchairs Available
Good for
Families with children, Scenic view, Large groups
Location and Contact Information
  • Address: Hampton Court Road | Carlton Mitre Hotel, East Molesey KT8 9BN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  East Molesey
  • Phone Number: +44 (0)208 979 99 88
  • This restaurant is at Carlton Mitre Hotel

Questions & Answers

Questions? Get answers from Riverside Brasserie staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?