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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
American, Bar, Pizza, Grill
Meals
Lunch, Dinner
FEATURES
Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Table Service
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Reviews (36)
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LanguageEnglish
Traveler rating
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All reviews cobb salad flat bread tacos soup server leftovers
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Reviewed February 15, 2020

We love the jacked up tacos, burgers, pizza and draft beer selection. Consistent, good prices and service.

Date of visit: February 2020
Helpful?
MRP_Fairfield, Owner at MacKenzie River Pizza, Grill & Pub, responded to this reviewResponded February 17, 2020

Julie! We are so glad that you enjoyed your recent visit!! We look forward to seeing you back again soon! :) Rachelle Lee, General Manager

Reviewed February 2, 2020

Food was okay, but husband said the men's bathroom reeked, had NOT been cleaned, & obviously had residue from the day before. He said it was the dirtiest bathroom in a restaurant EVER. I ordered the chicken corn chowder. It was bland & you could...taste the city water in the broth. We really see no need to return.More

Date of visit: February 2020
Helpful?
MRP_Fairfield, Owner at MacKenzie River Pizza, Grill & Pub, responded to this reviewResponded February 8, 2020

Melanie, please accept our apology for not making your visit more enjoyable. Restrooms are cleaned daily as well as hourly checks so we will definitely be addressing this. In addition, we pride ourselves on our scratch kitchen, house made soups and usually get rave reviews....More

Reviewed February 2, 2020

It's not fabulous and not terrible. You and everyone in your party will find something you can eat and enjoy. TIP: The servings are very large (even the Small pizza will generate left-overs). The half-salad could have still fed two people. So either order accordingly...or know you'll have left-overs.More

Date of visit: January 2020
Helpful?
MRP_Fairfield, Owner at MacKenzie River Pizza, Grill & Pub, responded to this reviewResponded February 8, 2020

Thank you for taking the time to review your visit. We look forward to seeing you again soon! -Roger

Reviewed November 21, 2019 via mobile

The waitress was friendly and helpful. She told was what her favorites were when ask. The food was good and service was great.

Date of visit: November 2019
Helpful?
MRP_Fairfield, Manager at MacKenzie River Pizza, Grill & Pub, responded to this reviewResponded November 22, 2019

Scott, your words mean so much to us! Thank you for the great review. Look forward to serving you again soon!! -Roger (Service Manager)

Reviewed October 29, 2019

Took 10 minutes before the waitress showed up, empty ketchup & mustard bottles, burger was way over cooked, bun was stale, fries were cold and some were smashed, wedge salad lettuce was dark green and wilted, ran out of French Onion soup, smelled like the...sewer system was backed up, waitress had a nose ring. This was my first trip there. I won't go back.More

Date of visit: October 2019
Helpful?
MRP_Fairfield, Manager at MacKenzie River Pizza, Grill & Pub, responded to this reviewResponded November 1, 2019

Hi Tom, thank you so much for taking the time to write a review. We strive to create quality food every time a guest dines and we're disappointed to hear that we didn't meet your expectations or ours. We hope you give us another chance,...More

Reviewed September 16, 2019

I like the setting & atmosphere of this place. Lots of beer to choose from with several local brews. Food was OK but have had much better at other places. My wife had the Ruben and she said it was "so so", I had the...Meatloaf and it was good but not quite what I had expected for one of my favorite foods. Service was ok but not super fast. We'll eat here again.More

Date of visit: August 2019
Helpful?
MRP_Fairfield, Manager at MacKenzie River Pizza, Grill & Pub, responded to this reviewResponded September 18, 2019

Hello! Well,we love hearing that you enjoyed the atmosphere, people and the selection of our 16 craft beers on tap!! We are equally pleased that you will return again an look forward to seeing you. :-) Though the food was okay, we will work hard...More

Reviewed September 15, 2019 via mobile

We really enjoyed our pizza and Driftboat Amber Ale is my wife’s new favorite. The service was above average but not great as they disappeared for long periods of time. The menu had quite a few options.More

Date of visit: September 2019
Helpful?
MRP_Fairfield, Manager at MacKenzie River Pizza, Grill & Pub, responded to this reviewResponded September 21, 2019

Scott, my apologies.. I left a response to your review several days ago but I do not see it currently (weird?). I will try again now :-) . I wanted to really thank you for leaving a review! It's those reviews that allow us to...More

Reviewed August 23, 2019 via mobile

We had been driving all day and were looking for a good restaurant for dinner. We stopped here and really enjoyed ourselves. Quick and friendly service, good tacos and my husband had the Cobb salad which was the biggest salad I’ve ever seen! Good food,...good service. We’ll be back!More

Date of visit: August 2019
Helpful?
MRP_Fairfield, Manager at MacKenzie River Pizza, Grill & Pub, responded to this reviewResponded August 24, 2019

Thank you so much for the kind review! It's always great to hear that a guests plans include us and we really do try to exceed expectations! Hope to see you again soon!! Roger

Reviewed July 15, 2019

My husband and I had a late lunch here over the weekend. Our server was pleasant and helpful. The food was OK - my husband had a soup (Cheeseburger) and small pepperoni salad (it was "OK" according to him). I had a flatbread (Crab Rangoon),...which was again "OK" but the crust was not crispy enough and because the crust is so thin, it cooled off too quickly. Overall, it was OK. I wouldn't avoid it, but wouldn't go out of my way to visit it, either.More

Date of visit: July 2019
Helpful?
MRP_Fairfield, Manager at MacKenzie River Pizza, Grill & Pub, responded to this reviewResponded July 15, 2019

We appreciate you taking the time to review your visit. We will continue to improve menu selections and we are always striving to train the staff in order to meet as well as exceed our guests expectations! We will take your selections into careful consideration...More

Reviewed July 14, 2019

This is a relatively new restaurant in our area. To be fair, I would have given them 5 stars after the first dining experience. However, today (our 6th or 7th visit) we were very disappointed. My husband ordered the Southwest Chop Salad (which included "chicken"...on the menu, which he requested to be grilled). I ordered the Rod and Reel lunch special - 1/2 reuben sandwich and a spinach salad. The waitress brought out the hubs' salad and my 1/2 sandwich and then said, "Oh, didn't you get your spinach salad?" She left and returned with the salad. My food was delicious. Hubs liked the Southwest Chop salad, but he said it wasn't as good as their Cobb salad. The real clinker was our bill....a $6.00 upcharge for GRILLED chicken. Which made his salad $17.75, ridiculous! He could have ordered an entree with 2 sides most places for that amount. As I stated earlier, the menu states chicken as one of the ingredients for this particular salad. No where on the menu does it state that there is a $6.00 upcharge for grilled chicken, nor did our waitress mention it. We questioned the charge and the manager took $2.00 off our bill. Our waitress apologized and said this happens a lot. This needs to be addressed. We will not be returning.More

Date of visit: July 2019
Helpful?
MRP_Fairfield, Guest Relations Manager at MacKenzie River Pizza, Grill & Pub, responded to this reviewResponded July 22, 2019

Good afternoon, Thank you so much for leaving a review on your visit to MacKenzie River in Fairfield Twp., OH. After reading your review I wanted to take a moment to try and make this right for you. There are several chicken options for our...More

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