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Sugar Mill

) #27 of 33 Restaurants in Bourne $$ - $$$ , British,
Milestone Road, Bourne PE10 0ET, England
+44 1778 424520
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Overview
  • Excellent22%
  • Very good28%
  • Average18%
  • Poor16%
  • Terrible16%
May 12, 2017
“Beware of last bell NOW 22:40!”
May 1, 2017
“Glad I won't be going there again”
Closed Now
All hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Milestone Road, Bourne PE10 0ET, England
Write a Review
Reviews (406)
Traveler rating
Traveler type
Time of year
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1 - 10 of 406 reviews

Reviewed 2 days ago

We arranged for 10 colleagues to go for a meal at the sugar mill in Bourne on the 22nd June as someone was leaving we had preordered our food by phone. When food came out our manager couldn't eat theirs due the Gammon was swimming...More

Thank markjane12017
Reviewed 4 days ago via mobile

Outstanding staff and great breakfasts could not ask for a better place to have a Veterans breakfast we go every Saturday for our get together. Staff always have a smile and kind word for all young and old alike. Could not be a better start...More

Thank Ian T
Reviewed 6 days ago via mobile

Lovely, easy going foodie pub. I booked a table over the phone and was looked after by the friendly attentive staff. We decided, as it was a lovely day, to sit outside. Wide range of drinks, were Lovely, 4 real ales, bottled beers and ciders....More

Thank David P
Reviewed 2 weeks ago

My husband and I went for lunch on a Thursday. We were seated straight away and it was warm and comfortable. The staff were all very helpful and very friendly. We are both on Weight Watchers and find that Marsdens is the only restaurant that...More

Thank Roverlass
Reviewed 3 weeks ago via mobile

We ordered two classic cowboy burgers, to find when they arrived, mine was burnt, the bun was too dark, and then the bacon was badly burnt, and the burger was dry and burnt. It was that burnt, it hurt my teeth to actually eat the...More

1  Thank Nicola H
Reviewed 4 weeks ago via mobile

Food was good and smiling staff. Had table reserved told want quiet table when arrived they put us near noisy area so we've asked if we can move, in fact staff not realise we reserved hence out on wrong table, they not mind moving us...More

Thank Berko1960
sugarmillbourne, General Manager at Sugar Mill, responded to this reviewResponded 4 weeks ago

Thank you for your kind review. I'm very glad the situation with your table reservation was sorted. We look forward to seeing you again. Kind Regards

Reviewed 4 weeks ago

I phoned the sugar mill today 21/05/17 at 11:52 to book a table for 13/15 people for 27th May at 13:30 as we have family coming over and they will be arriving around 12:00. Only to be told we can only book a table for...More

1  Thank kerryalburey
sugarmillbourne, General Manager at Sugar Mill, responded to this reviewResponded 4 weeks ago

Thank you for your review. We don't actually start service until 12.00, so that is why you were offered a booking for 12.00. Kind Regards

Reviewed May 16, 2017 via mobile

Ordered your Rump Steak and Scampi while celebrating my stepdaughters birthday. When my plate of food arrived to say we were all shocked was an understatement. We took a photograph which I can produce if needed. For a meal costing more than £14 I would...More

Thank Steve M
sugarmillbourne, General Manager at Sugar Mill, responded to this reviewResponded 4 weeks ago

Thank you for your review. The issue with your steak has been put forward to our catering hotline. May I point out all our food is weighed and measured so all portions are correct. Kind Regards

Reviewed May 12, 2017 via mobile

Ok, been here before. New managers, new last bell...Now 22.40 so beware! Such a shame as this restaurant/pub serves the southern part of Bourne. The Managers hide from the locals & let the young waitresses deal with the disgruntled punters. O well. That's conglomeration for...More

Thank mvspares
sugarmillbourne, General Manager at Sugar Mill, responded to this reviewResponded May 15, 2017

I like to point out The Sugarmill closes at eleven Monday to Saturday and ten on a Sunday. We call last orders twenty minutes before we close to allow our customers to drink up. Also our managers don't hide we are actually busy closing down...More

Reviewed May 2, 2017 via mobile

Well we decided to treat Mum,to a family meal out,and as usual the Sugar Mill never fails,we all had starter,mains and dessert and Jemma looked after us well,even though it was busy there was no delays on food,Mum was very impressed and wants to come...More

Thank Daleksboy
sugarmillbourne, General Manager at Sugar Mill, responded to this reviewResponded May 7, 2017

Thank you for your very kind review. All your super comments will be passed onto our hard working team. Look forward to seeing you all again. Kind Regards

Nearby
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Nearby Attractions
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Questions & AnswersAsk a question
Todaynews
Why does it not say anywhere that you have to book today?? Just been to sugar mill Bourne, to a half empty pub and car park with signs saying Father's Day meals, but when we get inside (4pm) they say we have to book?? Wouldn't mind if it said to book or full but it clearly doesn't and was certainly not full???
June 19, 2016|
Answer
Response from Smiffy1959 | Reviewed this property |
Been there several times but have never had to book On two occasions when they were really busy we had to wait for about 10 minutes to get a table
1
Vote
Maggie M
How well are the Chefs trained or do they just cook microwave food. What is their standard of hygiene like?
April 10, 2016|
Answer
Response from sugarmillbourne | Property representative |
Hi maggie, we're sorry for the late reply. we only recieve alerts about reviews. Our Chefs are trained to a very high level, supported by myself and my Head chef along with the marstons company. We aim to provide the... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Brunch, Lunch, Dinner, Late Night
Restaurant features
Outdoor Seating, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Visa, Free Wifi, Reservations, Validated Parking, Wine and Beer, Accepts Mastercard
Good for
Families with children, Kids, Special occasions, Large groups
Open Hours
Sunday
12:00 pm - 9:00 pm
Monday
12:00 pm - 10:00 pm
Tuesday
12:00 pm - 10:00 pm
Wednesday
12:00 pm - 10:00 pm
Thursday
12:00 pm - 10:00 pm
Friday
12:00 pm - 10:00 pm
Saturday
12:00 pm - 10:00 pm
Location and Contact Information
  • Address: Milestone Road, Bourne PE10 0ET, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Lincolnshire  >  Bourne
  • Phone Number: +44 1778 424520
  • E-mail
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