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Gardeners Arms - CLOSED

Wilbury Hills Road, Letchworth, Letchworth SG6 4LG, England
+44 1462 678216
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Overview
  • Excellent13%
  • Very good32%
  • Average25%
  • Poor16%
  • Terrible14%
Travelers talk about
“potatoes” (4 reviews)
“pork” (2 reviews)
“fries” (2 reviews)
Restaurant Hours Closed
CUISINES
Bar, British, Pub, Pizza, Vegetarian Friendly, Gluten Free Options
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Wilbury Hills Road, Letchworth, Letchworth SG6 4LG, England
All Details
Reviews (167)
Traveler rating
Traveler type
Time of year
Language

11 - 20 of 167 reviews

Reviewed October 5, 2016

My wife and I had lunch here recently with 13 other family members including 3 young children and a baby. The premises are spacious and we were all accommodated in a separate snug area of the restaurant. There is a large separate bar and games...More

Thank Jim H
General Manager A, General Manager at Gardeners Arms, responded to this reviewResponded October 16, 2016

Thank you for your review, We hope to see you soon especially at our improved venue after the refurbishment on the 18th November. Marta

Reviewed September 22, 2016 via mobile

Awful place with the little Indian chef carving the severely dry meat as thinly as he possibly can while having the customer service skills of a statue my wife wanted a small piece of turkey and a sausage but was told sausage OR meat not...More

2  Thank Andy G
General Manager A, General Manager at Gardeners Arms, responded to this reviewResponded October 16, 2016

I'm sorry to hear that you have not been satisfy with your visit. Sausages are offered as part of our large Carvery hence extra change. I'm sorry if that haven't been explained to you and even with the extra change we are still offering freshly...More

Reviewed September 16, 2016

the food looked as outdated as the décor at this establishment .food was tasteless I was served the fat from the gammon and very dried up turkey ,I asked for it to be replaced by the chef he just took the fat of the place...More

Thank Philip P
General Manager A, General Manager at Gardeners Arms, responded to this reviewResponded September 18, 2016

Dear Philip We are aware that our deco and current offer need upgrading and we will be going under refurbishment in November. Currently we are providing our guest with fresh carvery and great value by suggesting a pudding as part of our meal deal. We...More

Reviewed September 16, 2016

This is one of our preferred venues for a very affordable lunch out. As ever, the fish is superb - fresh and tasty. However, the chips at our most recent visit were not so good. They have always been frozen, but were quite edible; this...More

Thank HJPinBeds
General Manager A, General Manager at Gardeners Arms, responded to this reviewResponded September 18, 2016

Thank you for your feedback, I'm sorry if the chips were not up to standard on this occasion. We do our best to make sure our vegetables are fresh at all times. If there is anything you are not happy on your next visit please...More

Reviewed September 4, 2016

We visited 'our local' for the first time on a midweek afternoon and opted to use the carvery option. Service - 4 - No issues, staff answered questions, replaced the gravy when requested and asked us if we wanted our desserts after we finished our...More

Thank Martz4040
General Manager A, General Manager at Gardeners Arms, responded to this reviewResponded September 11, 2016

Thank you very much for your constructive feedback. We are glad to hear that you have mostly enjoy your visit. We would like to inform you that we will be going under refurbishment in November which will improve our offer. PS Butterscotch Angel Delight will...More

Reviewed September 3, 2016 via mobile

In the Area thought we come here as been in the past, well what's happened to the Crown carvey, dried up beef with rock hard cauliflower and carrots which were very over cooked and roast potatoes were tasteless with no seasoning.......and so dry......best thing was...More

Thank Andy-1305
General Manager A, General Manager at Gardeners Arms, responded to this reviewResponded September 11, 2016

Hi Andy We are sorry that you were not happy with your visit. We try our best to keep our veg as fresh and perfectly cook at all time and we are sorry that we have failed you this time. Please contact me on 01462678216...More

Reviewed August 26, 2016

We visit here often for a drink, and we had a birthday voucher so we decided to have a meal. We ordered a sharing platter to start, most of it was correctly prepared, but chicken was fried to a crisp and hardly edible! Carvery food...More

Thank Andrewfarrrow
General Manager A, General Manager at Gardeners Arms, responded to this reviewResponded September 11, 2016

Thank you for your feedback. We are really sorry that your visit was not to your full satisfaction. We have taken your feedback on board and hopefully we will see you again really soon. Manager

Reviewed August 20, 2016

The food was lovely. The meat very tasty. Lovely!! The service was happily given and anything that I asked was answered with a smile.

Thank Gwendoline A
General Manager A, General Manager at Gardeners Arms, responded to this reviewResponded August 22, 2016

Great to see that you have enjoyed your visit :) thank you very much for your review and we hope to see you soon. Marta Manager

Reviewed August 16, 2016 via mobile

Have been to the cavery mutiple times,keep coming back as it's such a good price! Good food, not the best quality but for the price it is still good :) Bar staff were friendly, will definitely be coming back!

Thank SamanthaNicolee
General Manager A, General Manager at Gardeners Arms, responded to this reviewResponded August 22, 2016

Thank you for taking your time to write this review. I'm glad you have enjoyed your visit to our pub. We try our best to deliver the best quality food at all times. We look forward seeing you again very soon. Marta Simonite GM

Reviewed July 31, 2016 via mobile

We used to eat here regularly as a family as it was great value. Over the last 4/5 years it has slowly gone down hill. I once had to wait 20 minutes to be served at the bar even though the place was empty. There...More

Thank shaylol
General Manager A, General Manager at Gardeners Arms, responded to this reviewResponded August 22, 2016

We are very sorry that you didn't enjoy your experience at the Gardeners Arms. We work really hard to make sure our guest have a great experience. The whole team is fully trained in customer service department and do their best to deliver the best...More

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Restaurant Details

Average prices
$6 - $19
Good for
Large groups, Kids, Families with children
Open Hours
Sunday
8:00 am - 11:00 pm
Monday
8:00 am - 11:00 pm
Tuesday
8:00 am - 11:00 pm
Wednesday
8:00 am - 11:00 pm
Thursday
8:00 am - 11:00 pm
Friday
8:00 am - 11:00 pm
Saturday
8:00 am - 11:00 pm
Location and Contact Information
  • Address: Wilbury Hills Road, Letchworth, Letchworth SG6 4LG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Letchworth
  • Phone Number: +44 1462 678216
Description
We are proud to be the first Stonehouse Pizza & Carvery in Hertfordshire!!! Serving freshly prepared Carvery roasts daily, along with Burgers, and fresh hand rolled Pizzas every day, we cannot wait for you to join us. In fact, we serve Breakfast from 8am daily, so why not set your day up with an unlimited Breakfast for £4.29?!!!
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