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The Paper Mill

Bar, British, Pub, Gastropub
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Stationers Place | Apsley, Hemel Hempstead HP3 9RH, England
+44 1442 288800
Website
Today
11:00 am - 10:00 pm
Open now
All hours
Hours:
Sun 12:00 pm - 9:00 pm
Mon - Sat 11:00 am - 10:00 pm
More Info
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471 Reviews from our TripAdvisor Community

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Showing 460: English reviews
Watford, United Kingdom
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Visited for dinner one sunny evening, this is a lovely location, however the tables were not clean and it took a while for someone to come and clear them. The food was quite good but fairly expensive for the portion sizes but what really spoilt the evening was the people at the table next to us smoking all the way... More 

Helpful?
Thank Judith D B
London, England
Level Contributor
60 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

It's lovely to sit out by the canal on a warm day or to sit by the fire on a cold one. I've been coming to this place on and off four years and I've never been disappointed by the food, the selection of beers or the staff who are always cheerful.

Helpful?
Thank burtonashley
chesham
Level Contributor
240 reviews
176 restaurant reviews
common_n_restaurant_reviews_1bd8 125 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Had lunch, as a group of 4, as we do approx twice a year to catch up with cousins. The chips used to be so lovely, I think advertised as 2 or 3 times cooked, and so crunchy. Now, they are just horrible, just like oven chips. Scampi was soggy, and brisket sandwich was tough. Very overpriced - Lunchtime portions,... More 

Helpful?
Thank juliekBucks
David C, Manager at The Paper Mill, responded to this review

Hi Julie, We are currently in the process of changing our chips to a fresh triple cooked alternative so please bare with us through this change. We always try to provide the best possible dish to your table and I feel like we haven't, We hope you can give us another chance, Kind regards, More 

Hemel Hempstead, United Kingdom
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We have eaten at the paper mill before and only pop in for a quick drink. I thought the plate of nachos were over priced and poorly presented. The location is pretty and the staff were friendly enough

Helpful?
Thank Susan P
David C, Manager at The Paper Mill, responded to this review

Hi Susan, I'm sorry you feel as you do. This is not what we aim to achieve when you dine with us, We hope this won't put you off returning and we hope to see you soon. Kind regards, More 

Hemel Hempstead, United Kingdom
Level Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Paper Mill's best feature is the lovely location by the side of the canal and near to Apsley Marina and Apsley Station. I have visited The Paper Mill many times as I lived opposite for many years and we also used it twice for our staff Christmas Party where the food was good one year and disappointing the next.... More 

Helpful?
Thank letsfindout
David C, Manager at The Paper Mill, responded to this review

Thank you for taking the time to write to us, All of our food is freshly prepared to order from a fresh only kitchen we make everything in house. We do this to try to bring the best dish to the table for you. We do hope this doesn't put you off and you come back to see us soon,... More 

Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

This is in a great location but they milk the customers with higher prices than the city. The food is expensive but of average quality. It is the drinks that are at crazy prices, way higher than even the most expensive locations in London. They know they can milk the location. I would say the staff are great and make... More 

Helpful?
Thank Irn B
David C, Manager at The Paper Mill, responded to this review

Thanks for writing to us, I will pass on your compliments to the staff, and we look forward to seeing you again in the future. Kind regards, More 

Milton Keynes, United Kingdom
Level Contributor
78 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Having eaten here a few times, about 12 of us went to celebrate at lunch. The pub is situated close to the canal which makes for a nice atmosphere; especially on a hot summers day. The food was served reasonably promptly and was gastro pub at a reasonable price. Around £8.50 sees a good portion of fish finger sandwich and... More 

Helpful?
Thank Jeremy B
David C, Manager at The Paper Mill, responded to this review

Hi Jeremey, Sorry to hear about the negetives of your visit, we will try to discuss this with the staff to amend this for you, we are glad this hasn't detracted you from visiting us in the future and we look forward to seeing you again, Kind regards, More 

Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The paper mill pub is great for drinking with a lively atmosphere and a good feel about the place. Unfortunately food normally comes out burnt and is fairly average. Would drink here but probaly not eat.

Helpful?
Thank thecouplescomment
David C, Manager at The Paper Mill, responded to this review

Hi, Sorry to hear you feel as you do. If you could give us a call as I would like to discuss your experience with you a bit more please. 01442 288800 Kind regards, More 

Level Contributor
23 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The food is a little expensive for pub food but the tables by the canal and the quality of the food was worth it. I would definitely recommend the Tennessee burger.

Helpful?
Thank Uiscebawn
David C, Manager at The Paper Mill, responded to this review

Thank you for taking the time to review us, we look forward to your return. You should try the pork and chorizo burger next! Kind regards, More 

Hemel Hempstead, United Kingdom
Level Contributor
32 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely atmosphere, pub food expensive but nice quality. Great location but parking sometimes a problem. Quiz night on a Monday so tables downstairs all taken.

Helpful?
Thank AM64_11
David C, Manager at The Paper Mill, responded to this review

Thanks for taking the time to write to us, everything from our kitchen is freshly made to order so we try to give the best product possible, We hope to see you again soon. Kind regards, More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Cuisine
Bar, British, Pub, Gastropub
Meals
Brunch, Breakfast, Lunch, Dinner, Late Night, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Accepts Discover, Free Wifi
Good for
Special occasions, Local cuisine, Families with children, Scenic view, Bar scene, Large groups
Open Hours
Sunday
12:00 pm - 9:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm
Location and Contact Information
  • Address: Stationers Place | Apsley, Hemel Hempstead HP3 9RH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Hemel Hempstead
  • Phone Number: +44 1442 288800

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Paper Mill and other visitors
1 question
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Horeb,Newcastle Emyln
over a year ago

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Questions? Get answers from The Paper Mill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?