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Frankie & Benny's New York Italian Restaurant & Bar - Hatfield

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Comet Way | Unit 69, The Galleria, Hatfield AL10 0XY, England
+44 (0)1707 278130
9:00 am - 11:00 pm
Open now
All hours
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
More Info
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208 Reviews from our TripAdvisor Community

Traveler rating
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Showing 202: English reviews
Frankfurt, Germany
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 stars Reviewed 2 days ago NEW

Me and my friends roamed around the lower level in search of a decent meal, and walking past Frankie & Benny's i saw alot of people with big smiles on their face and their staff interacting with all their customers- we knew this had to be the place for us. There were so many options to choose from but i... More 

Thank Anusha V
Level Contributor
5 reviews
3 restaurant reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

1st time vist at a Frankie&Benny's Excellent food & service. Great atmosphere..Loved the tutorial in the loo!

Thank MLBJ73
Level Contributor
21 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

As we were in the area for a family wedding we decided to eat here at the lunchtime on the day of the wedding and the following day for breakfast. I've done a few reviews and this one is the longest and most difficult score decision I've made to date. Our lunchtime visit impressed me mainly because the waiter managed... More 

Thank Lizzy P
Norwich, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Maybe I went at the Wrong time Saturday tea time but the place.The interior was dark with lights dimmed too low,the music was accretion ally loud and almost uncomfortable .Food was what it was but you won't find anything gourmet here.It was typical mass produced burgers and chips type stuff., there's plenty of other eateries nearby and I will choose... More 

Thank jeffa825
Hatfield, United Kingdom
Level Contributor
32 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We've been here a few times, never had a bad meal. The staff are very attentive. The price is very good. Nice and clean and a nice environment. Would recommend this restaurant.

Thank 519Diane
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We went here for Dinner and even though it was quite busy they managed to find us a table. The food is good and the staff are lovely. The waitress was helpful and knowledgeable about the food and drink. The waitress heard it was someone's on our table birthday and she made an effort even though they were a little... More 

Thank A164
Level Contributor
6 reviews
5 restaurant reviews
3 of 5 stars Reviewed June 19, 2016

This is a well decorated, American style restaurant with a lovely family atmosphere. The food was alright but the chicken was unseasoned and did not smell appetising at all however the BBQ wings and ribs were lovely with good portion sizes. A lot of choice on all menu's but came with some hefty prices. Staff were friendly and the service... More 

Thank Tia F
Level Contributor
39 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 18, 2016 via mobile

Frankie and Benny's is a safe place to eat and would score a 4 for quality of food - it is consistent regardless of where you go. Sadly, the score was dragged down by the service. I can live with reactive service as long as the staff are watching and reacting to when plates are finished and not waiting for... More 

Thank ALivesley
Hatfield, United Kingdom
Level Contributor
323 reviews
222 restaurant reviews
common_n_restaurant_reviews_1bd8 155 helpful votes
1 of 5 stars Reviewed June 17, 2016

I went out shopping to the Galleria in Hatfield and it was lunch time so i wanted to eat in the Galleria there are plenty of places to eat i thought lets go to Frankie and Benny`s. I ordered there burger and fries no starter as i always enjoy a dessert within less than 5 minutes my meal was in... More 

1 Thank Ian J
Watford, United Kingdom
Level Contributor
25 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed June 16, 2016 via mobile

Popped in here last minute. The place was absolutely dead because the football was on so we expected good service. Two different people tried to take our order which wasn't too bad and the food came out quickly. My meal was pretty good but my girlfriends was awful. Over cooked chicken which couldn't even be cooked with a steak knife,... More 

Thank Ben M

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Hatfield, Hertfordshire
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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    3.5 of 5 stars
  • Value
    3 of 5 stars
    3.5 of 5 stars
Average prices
$37 - $37
Italian, American, Gluten Free
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Large groups, Business meetings, Families with children
Open Hours
9:00 am - 10:30 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
Location and Contact Information
  • Address: Comet Way | Unit 69, The Galleria, Hatfield AL10 0XY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Hatfield
  • Phone Number: +44 (0)1707 278130

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Hatfield staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?