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Frankie & Benny's New York Italian Restaurant & Bar - Hatfield

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Comet Way | Unit 69, The Galleria, Hatfield AL10 0XY, England
+44 1707 278130
Website
Today
9:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
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238 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Hatfield, United Kingdom
Level Contributor
31 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago via mobile

Fantastic atmosphere.. very friendly staff..love the music.. although could do with maybe turning it down ever so slightly. Good food.. large menu. Should book because it can get really busy.

Helpful?
Thank 12nat44
1 review
Reviewed 3 weeks ago via mobile

As above sorry was looking forward to my stacker breakfast but not nice at all sorry but this is only the second time as last time to frankie and benny's years ago was not good either

Helpful?
Thank Toby B
Level Contributor
38 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 5 weeks ago via mobile

Went here for a friends birthday. She had made a reservation for 14 people but when we turned up they had no reservation. After waiting for a table we ordered our food. They brought out plastic cups and jugs of water, the plastic cups were dirty, one had seeds in it and the other had old milk! When the food... More 

Helpful?
Thank Fiona L
Peterborough, United Kingdom
Level Contributor
49 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed March 14, 2017

Visited on a Sunday night on the way back from London. Took quite a while to be seated (not helped by a member of staff sitting nearby, albeit on his break, but he could have engaged with us or a member of staff). Drink order taken, pepsi arrived flat, and issues with lemonade... Replaced ourselves by visiting the bar. Asked... More 

Helpful?
Thank Gareth F
London, United Kingdom
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed February 12, 2017

My daughter and her friend visited this restaurant this evening. The following is an account of what occurred: They had finished their starter and were waiting to order their desserts when a man who had given them their starter approached the table whilst a waiter was serving them. The man was laughing and looked at my daughter's friend and said... More 

Helpful?
Thank maymccann1994
Hertfordshire, United Kingdom
Level Contributor
25 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed January 18, 2017 via mobile

My son wanted to celebrate his birthday at this venue, a pleasent evening , the food was good.The only negative was that the drinks ordering was a nightmare, due to the lady not being able to understand what we was saying.So it was a bit of a surprise what drink you ended up with. But in general if you are... More 

Helpful?
Thank tonyguestd
Brookmans Park, United Kingdom
Level Contributor
8 reviews
8 restaurant reviews
Reviewed January 7, 2017

After watching a film in the ODEON, my family and I passed the Chiquito we usually dine at, and entered this restaurant. Immediately being taken to our table by our waiter, and brought drinks rather quickly, we ordered starters, mains and desserts for the young ones - it was proclaimed a great night out!

Helpful?
Thank Alex M
St. Albans, United Kingdom
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed January 6, 2017 via mobile

5 of us went for my sisters birthday dinner! A good friendly prank to have the happy birthday song playing for her in the whole restaurant! At the reception we meet Saeed! My wife and I explained our intention of surprising my sister which he made no obstacles with any of the requests! We've also been served by him the... More 

Helpful?
Thank Pedro F
Harrow, United Kingdom
Level Contributor
4 reviews
Reviewed December 29, 2016 via mobile

My hubby and I decided to go here for a dinner just spare of the moment. The waiter that was looking after us was quite attentive and seemed nice, not too sure of his name kimi or something similar. Our drinks order was taken promptly, but I wanted a restive rocking reindeer cocktail but there was no pineapple juice 😞... More 

Helpful?
Thank kayjohnston14
Level Contributor
146 reviews
118 restaurant reviews
common_n_restaurant_reviews_1bd8 89 helpful votes
Reviewed December 23, 2016 via mobile

I was very disappointed with the meal here this evening. We had booked in advance as a group and given our choice of food as requested. The starters took a good 35 minutes to arrive and when they did the battered mushrooms were overcooked and hard. A few of the guests could not eat them. Then there was another long... More 

Helpful?
2 Thank MarkSGray

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
$37 - $37
Cuisine
Italian, American, Pizza, Diner, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Families with children, Kids, Special occasions, Large groups
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm
Location and Contact Information
  • Address: Comet Way | Unit 69, The Galleria, Hatfield AL10 0XY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Hatfield
  • Phone Number: +44 1707 278130

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Hatfield staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

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