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The Swan

Bar, British, Pub
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2 Hutton Road | Ash Vale, Aldershot GU12 5HA, England
12:00 pm - 11:00 pm
Closed now
All hours
Sun 12:00 pm - 9:00 pm
Mon - Sat 12:00 pm - 11:00 pm
More Info
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483 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 482: English reviews
Level Contributor
27 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

We thought we would give the swan another chance. We so want it to be good as its our local. Unfortunately our hopes were not Met again. We arrived at 19:30 and never received our food until 21:10. We watched a large table walk out without there food as they were sick of waiting. It's such a shame the swan... More 

Thank Mark D
Mytchett, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a meal which was delicious, great service, reasonable prices and everyone there appeared to be enjoying the atmosphere too. There's seating outside in the garden or you can choose to be indoors.

Thank Julia S
London, England, United Kingdom
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

We had a table booked for 6.30pm when booking table I was asked to pre order, when I turned up with our pre booked order the acting manager told me there was no need to pre order and not to worry, myself and my family (14 of us in total) arrived and ordered our food to be told there will... More 

Thank Natalie R
Farnham, United Kingdom
Level Contributor
17 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Lovely pub , set by the canal , but that's about it , Booked a table for 4 , ordered our mains and after more than an hour we still hadn't received our meal only to be told it could be another half hour till we got them as they were busy. We decided to still wait and when it... More 

Thank LouiseFromSurrey
Bracknell, United Kingdom
Level Contributor
27 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 1 week ago

Have to agree with other recent reviews regarding making contact. You go to the website which never lets you book, you ring up and the first thing it says is 'go to the website' or press 1 to go into a telephonic abyss. Tried the latter a few times and you are so long on hold that the call automatically... More 

Thank Peter B
Level Contributor
19 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Last 2 visits can never get a table and they won't let you order even outside when fairly full. Tried booking online and it tells you to ring up, you try to ring and no one picks up. Sadly staff don't seem that bothered either, and there are few of them. Won't try here anymore as now go to The... More 

Thank Robin A
Level Contributor
15 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Shocking and Appalling service!!! When being served starters we asked for cutlery, was told they were inside on the sideboard i e " get your own"## Customer service skills sadly lacking. From what was once an excellent watering hole sadly decline to a less than a mediocre experience. Will not be coming back

Thank Shirley M
Aldershot, United Kingdom
Level Contributor
64 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We used to visit the Swan regularly. We stopped when we got a dog and we thought they were not allowed. The food and the service also went down quite a lot. We thought we would give it another go after about a year and I am happy to say it seems to be up to scratch again. There was... More 

Thank Lottiegen
Aldershot, United Kingdom
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Tried to call pub several times on sunday took forever as o wanted to know when they stopped serving food on a Sunday evening got told 9.30. When we arrived got told it was 9pm!! Ordered a mix grill asked for steak rare to medium. It was well done. Onion rings looked they haf been reheated. Woukd I visit again... More 

Review collected in partnership with Chef & Brewer

Thank CalmauraCat
Farnborough, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Grandfather, grandmother, local son and daughter in law, daughter, son in law and grandson up from Devon. We all had a lovely evening at the Swan, really good food a good atmosphere and looked after with a friendly staff

Review collected in partnership with Chef & Brewer

Thank daveroylance33

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    4 of 5 stars
Bar, British, Pub
Lunch, Dinner, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Large groups, Families with children, Scenic view
Open Hours
12:00 pm - 9:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
Location and Contact Information
  • Address: 2 Hutton Road | Ash Vale, Aldershot GU12 5HA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Aldershot
  • Phone Number: 441252325212
A Chef and Brewer Gastro Pub.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Swan and other visitors
2 questions
Ask a question
Camberley, United Kingdom
3 months ago

See all questions (2)

Questions? Get answers from The Swan staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?