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The Restaurant at Pontlands Park

West Hanningfield Road, Great Baddow, Chelmsford CM2 8HR, England
+44 1245 476444
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Overview
  • Excellent72%
  • Very good21%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“scones” (30 reviews)
“cake” (6 reviews)
Restaurant Hours
CUISINES
British, European, Gluten Free Options, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
West Hanningfield Road, Great Baddow, Chelmsford CM2 8HR, England
All Details
Write a ReviewReviews (234)
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1 - 10 of 234 reviews

Reviewed 3 weeks ago

Went to Pontlands Park for Xmas Day Lunch , & I must say the food & atmosphere was fantastic , the staff are well trained & it shows .nothing was too much trouble, real value for money There was a down side to the day...More

Thank anthonyappleton
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to review your Christmas Day Lunch. I am so pleased you had an amazing luncheon and do hope that the situation on the neighbouring table has not deterred you from visiting again. Kind Regards Jason Bartella

Reviewed December 8, 2017 via mobile

9 of us went to Pontlands park last night for our girls Christmas party and it was fantastic. The venue is beautiful and felt so christmasy due to the lovely decorations and roaring fire in parts of the hotel. The staff and manager were fabulous...More

Thank Keely H
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded December 11, 2017

Thank you for reviewing our Christmas Party Night, we are so pleased you all had such a successful evening. Its wonderful to see everyone getting in to the festive mood enjoying this time of year. We hope you will visit us again throughout the year,...More

Reviewed November 19, 2017 via mobile

Booked Afternoon tea here. When I made the booking I informed them that one of our party was a vegetarian and they also didn't eat fish. Image to my surprise when they brought out the platter of sandwiches and I informed them that my daughter...More

Thank firstaidgranny
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded November 20, 2017

Thank you for taking the time to review. You have a very valid point and it is absolutely not the normal way we serve vegetarian guests. All forms of dietary requirements and allergens are served separately. It seems on this day my staff failed you...More

Reviewed November 11, 2017

Attended a function here. Plenty of parking, food very good, room very well laid out and helpful staff.More

Thank dmarti32
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded November 14, 2017

I am pleased you enjoyed the function you attended at the hotel and that you found car parking made simple. We hope you will consider visiting us for another occasion, perhaps an afternoon tea, or even dinner in the restaurant. Our staff will very much...More

Reviewed November 6, 2017

We visited on a Thursday and the restaurant was very quiet. We had a pleasant pre-dinner drink in the lounge before going through to the dinning room. The rooms are impressive if a tad conservative in décor but very comfortable. The meal I had was...More

Thank garysuefranalex55
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded November 14, 2017

Thank you for reviewing your overnight stay and evening meal with us, we are delighted you enjoyed the whole experience and sincerely hope you will consider staying with us again when you are next in the area. Perhaps if you get the opportunity you could...More

Reviewed October 1, 2017

King Edward VI Grammar School (KEGS) Parents' Association have had two fantastic school balls at this venue. The whole process of organising the event from booking to choosing menu options to setting up was made so easy because of the professional help provided by the...More

Thank CharlieVarley1966
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded October 3, 2017

Thank you so much for your complimentary review, it really is appreciated by all the front of house team to read such lovely reviews, we look forward to welcoming you again next year to assist you in the next successful event for Kegs. Kind regards...More

Reviewed September 24, 2017 via mobile

I stayed here for an overnight conference. Dinner was in a private room and it was delicious and beautifully presented. The staff were extremely helpful and accommodating.

Thank Jennifer G
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded September 27, 2017

Thank you for your lovely trip advisor review. I hope you stay at Pontlands Park in the near future and make use of the neighbouring leisure centre Reflections, which is free of charge for hotel residents. Jason Bartella Managing Director

Reviewed September 19, 2017 via mobile

My wife and I visited the restaurant tonight and both agreed that the evening was an overwhelming success. The food was excellent with good portion size and compared to other restaurants we have visited it offered exceptional value for money. I had the skate wing...More

Thank Harvey1723
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded September 20, 2017

Thank you for taking the time to review following your evening meal with your wife. We are delighted that you both enjoyed the whole experience. We are very excited to let you know that our chef's new menu starts in October, if you are looking...More

Reviewed September 8, 2017

Our fish & steak meals were very good, and made quite good value by using a voucher. Great attentive service, although a little more small talk would have been nice, but appreciate a little difficult as English not their 1st language.More

Thank SpudSpuddy
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded September 11, 2017

Thank you for reviewing The Restaurant at Pontlands Park. Sorry to hear your comment that the staff’s first language was not English, but in my experience all of our international staff speak very good English throughout the company. I am glad you enjoyed your fish...More

Reviewed September 6, 2017

Low key setting but a really tasty, pleasant breakfast buffet. I get to eat a lot of these on the road. This one had the usual staples but was a bit tastier, well cooked. Service was swift and coffee decent.More

Thank HansGH16
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded September 7, 2017

Thank you for reviewing your breakfast following your stay with us, we are delighted that service was efficient along with a good tasty buffet breakfast to help you begin another working day, our kitchen team enjoy to use fresh local produce to provide a taste...More

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Ask a question
Questions & Answers
Monique-bruce
June 20, 2017|
AnswerShow all 8 answers
Response from les h | Reviewed this property |
sorry i dont know. les.
0
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elainep378
September 10, 2015|
Answer
Response from HLGroup | Property representative |
Children are always welcome here at Pontlands Park in particular on a Sunday for our family friendly carvery. If you require any special items to cater for dietary requirements please do let us know at time of booking. We... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$14 - $47
Meals
Breakfast, Lunch, Brunch, Dinner, Late Night
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Large groups, Local cuisine, Kids, Families with children, Business meetings, Special occasions, Scenic view, Romantic
Location and Contact Information
  • Address: West Hanningfield Road, Great Baddow, Chelmsford CM2 8HR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Chelmsford  >  Great Baddow
  • Phone Number: +44 1245 476444
  • E-mail
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