We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Restaurant at Pontlands Park

Parklands West Hanningfield Road, Great Baddow, Chelmsford CM2 8HR, England
+44 1245 476444
Website
Share
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent72%
  • Very good22%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“scones” (30 reviews)
“cake” (8 reviews)
“beef” (7 reviews)
Restaurant Hours
CUISINES
British, European, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Parklands West Hanningfield Road, Great Baddow, Chelmsford CM2 8HR, England
All Details
Write a ReviewReviews (241)
Traveler rating
Traveler type
Time of year
Language

1 - 10 of 241 reviews

Reviewed April 19, 2018

Met here for a business lunch and enjoyed a very good 2 course offering. The main course was interesting and varied and well cooked and followed by a light, tasty dessert. Set just off the A12 and on the outskirts of Chelmsford this is also...More

Thank Ray P
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded April 20, 2018

Thank you for your review following your recent visit. It is always lovely to hear that guests have enjoyed dining with us and I will pass your comments on to the team. We look forward to seeing you again soon. Jason Bartella Managing Director

Reviewed March 15, 2018 via mobile

I have stayed here a number of times and the food is always good quality fast and with great service. I have the duck which I particularly recommend and the creme brûlée. They also have a great selection of wine.More

Thank Globe_Traveller66
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded March 16, 2018

Thank you for your review. I am pleased you had another enjoyable dining experience at The Restaurant At Pontlands Park and found the food to be good quality and with great fast service. I hope you return again soon, perhaps join us over the Easter...More

Reviewed March 15, 2018

We booked up for mother's day and were seated in a room with around 10 separate table settings for the afternoon. It is essentially a carvery as well as offering a fish and vegetarian dish on the day. Starters was a buffet style affair where...More

Thank eastendanto
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded March 19, 2018

Thank you for your review. I am pleased you had an enjoyable dining experience at The Restaurant At Pontlands Park and found the food to be very good quality with exceptional service. I hope you return again soon, perhaps join us over the Easter weekend....More

Reviewed March 13, 2018

I had an excellent evening meal. The flavours were delicious and well judged. Service was good and prompt. An all round good experience.

Thank Hilary B
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded March 14, 2018

Thank you for your review following your recent visit. It is always lovely to hear that guests have enjoyed dining with us and I will pass your comments on to the team. We look forward to seeing you again soon. Jason Bartella Managing Director

Reviewed February 18, 2018

I enjoyed afternoon tea with friends this weekend. The sandwiches and cake were really tasty. On booking I had said that one of the guests was vegetarian but no alternate sandwiches to the standard platter came out. I later heard another table being offered a...More

Thank lisajtalbot
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded February 19, 2018

Thank you for your review following your recent visit to Pontlands Park for afternoon tea. Since your last visit, we now silver serve 4 sandwiches per person; which has been better received by our customers. I hoped you would have mentioned to the staff on...More

Reviewed January 28, 2018 via mobile

What an amazing Carvery experience. One of our party is completely dairy intolerant yet the chef could not have been more helpful! He explained everything that was dairy free on the Carvery, made fresh gravy and then suggested some vegan friendly desserts off the menu!...More

Thank Amy C
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded January 29, 2018

Thank you for your review. I am pleased to hear you enjoyed your visit and that the team went that extra mile to ensure that you all got to enjoy the day. We are always happy to accommodate dietary requirements and knowing in advance makes...More

Reviewed January 21, 2018

Good food and good service; would have liked more choice of potatoes (mash or thin or fat chips only on menu).

Thank Jacklyn118
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded January 22, 2018

Thank you for your review of The Restaurant at Pontlands Park. I am pleased you enjoyed your dining experience and we shall certainly take your comments onboard for the next menu. We hope you return soon. Jason Bartella Managing Director

Reviewed December 28, 2017

Went to Pontlands Park for Xmas Day Lunch , & I must say the food & atmosphere was fantastic , the staff are well trained & it shows .nothing was too much trouble, real value for money There was a down side to the day...More

1  Thank anthonyappleton
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded December 30, 2017

Thank you for taking the time to review your Christmas Day Lunch. I am so pleased you had an amazing luncheon and do hope that the situation on the neighbouring table has not deterred you from visiting again. Kind Regards Jason Bartella

Reviewed December 8, 2017 via mobile

9 of us went to Pontlands park last night for our girls Christmas party and it was fantastic. The venue is beautiful and felt so christmasy due to the lovely decorations and roaring fire in parts of the hotel. The staff and manager were fabulous...More

Thank Keely H
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded December 11, 2017

Thank you for reviewing our Christmas Party Night, we are so pleased you all had such a successful evening. Its wonderful to see everyone getting in to the festive mood enjoying this time of year. We hope you will visit us again throughout the year,...More

Reviewed November 19, 2017 via mobile

Booked Afternoon tea here. When I made the booking I informed them that one of our party was a vegetarian and they also didn't eat fish. Image to my surprise when they brought out the platter of sandwiches and I informed them that my daughter...More

Thank firstaidgranny
HLGroup, Owner at The Restaurant at Pontlands Park, responded to this reviewResponded November 20, 2017

Thank you for taking the time to review. You have a very valid point and it is absolutely not the normal way we serve vegetarian guests. All forms of dietary requirements and allergens are served separately. It seems on this day my staff failed you...More

Nearby
Nearby HotelsSee all Great Baddow Hotels
Pontlands Park
474 reviews
.08 miles away
Travelodge Chelmsford Hotel
575 reviews
1.63 miles away
Chelmsford Serviced Apartments
64 reviews
1.86 miles away
Boswell House Hotel
48 reviews
2.07 miles away
Nearby Restaurants
The Crown
217 reviews
.78 miles away
Russells
221 reviews
.51 miles away
The Kings Head
42 reviews
.61 miles away
Nearby Attractions
The Kings Head
11 reviews
.61 miles away
Danbury Country Park
50 reviews
2.04 miles away
Chelmsford Museum
193 reviews
2.13 miles away
Essex Police Museum
59 reviews
2.05 miles away
Ask a question
Questions & Answers
Monique-bruce
June 20, 2017|
AnswerShow all 8 answers
Response from les h | Reviewed this property |
sorry i dont know. les.
0
Votes
elainep378
September 10, 2015|
Answer
Response from HLGroup | Property representative |
Children are always welcome here at Pontlands Park in particular on a Sunday for our family friendly carvery. If you require any special items to cater for dietary requirements please do let us know at time of booking. We... More
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$14 - $47
Meals
Breakfast, Lunch, Brunch, Dinner, Late Night
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Business meetings, Families with children, Scenic view, Kids, Large groups, Local cuisine, Special occasions, Romantic
Location and Contact Information
  • Address: Parklands West Hanningfield Road, Great Baddow, Chelmsford CM2 8HR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Chelmsford  >  Great Baddow
  • Phone Number: +44 1245 476444
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
;