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The Swan Hotel Restaurant

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Ratings and reviews

Certificate of Excellence2019 Winner
RATINGS
Food
Service
Value

Location and contact

About
Passionate, inspired, experienced and eager to challenge convention, our Head Chef Rory Whelan and his team are set to make their mark. With our two restaurants at The Swan, we offer variety, choice and outstanding food and drink. Our Tap Room is a showcases Adnams’ beers. Quality ingredients and unique flavours are true hallmarks of both our beers and our food menu. Our Tap Room and bar is open from noon to 10pm, serving a full menu all day, every day, no booking is required. The Still Room is elegant yet relaxed and informal and the food is delicious and challenges convention. It’s a lovely environment in which to enjoy exceptional food, award-winning Adnams drinks and great service. The Still
PRICE RANGE
$12 - $79
Special Diets
Vegetarian Friendly
Meals
Dinner, Drinks, Lunch
CUISINES
European, Contemporary
FEATURES
Seating, Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Accepts Credit Cards, Table Service, Private Dining
Reviews (333)
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333 results
Traveler rating
148
75
51
30
29
Traveler type
Time of year
LanguageEnglish
Traveler rating
148
75
51
30
29
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All reviews monkfish treacle tart beef scones cake fish and chips room restaurant tap bar beautiful hotel last saturday special occasion birthday lunch staff were attentive fine dining front of house at lunchtime adnams brewery
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1 - 10 of 333 reviews
Reviewed yesterday via mobile

We stopped here with 3 generations of family and everyone found something for their taste. kids burgers were great, we had a sharing seafood plate along with some scrumptious triple cooked chips, which were just delicious. Others had a assortment of broths, baked cheeses and...More

Date of visit: August 2019
Thank Ash2212
AdnamsManagementTeam, Manager at The Swan Hotel Restaurant, responded to this reviewResponded yesterday

Thank you so much for your recent review of your stay at The Swan Hotel - we are so thrilled to discover that you had a most enjoyable time and that you and your family had a special time. Thank you for taking the time...More

Reviewed 2 days ago

This is Adnams flagship hotel and within the grounds of the brewery. We infact did the Brewery tour and Gin experience all in the same day ( highly recommended) The hotel has been transformed into a boutique style hotel with wonderful furnishings and fixtures. We...More

Date of visit: August 2019
Thank AllanW959
AdnamsManagementTeam, Manager at The Swan Hotel Restaurant, responded to this reviewResponded yesterday

Thank you Allan for your recent review of your stay at The Swan Hotel. We are thrilled to discover you had a lovely stay and enjoyed both the brewery tour and gin making experience (its certainly one of our favourites too!) We appreciate you taking...More

Reviewed 4 days ago via mobile

A group of us decided to have a trip to Southwold and an overnight stay at centrally based Swan Hotel. The hotel was beautifully decorated and had a very good vibe and the staff very attentive and friendly. There is a car park which can...More

Date of visit: August 2019
Thank B3908CWjanel
AdnamsManagementTeam, Manager at The Swan Hotel Restaurant, responded to this reviewResponded yesterday

Thank you so much for your excellent review following your recent stay. We are thrilled to discover you had a most enjoyable stay with us. We are so thankful of you taking the time to leave your wonderful comments, we are proud of our finishing...More

Reviewed 2 weeks ago via mobile

Last minute stop off at the Tap Room at the Swan Hotel & both being vegetarian weren’t sure if we would have much choice but we’re happy to find they have a separate vegetarian/vegan menu & we both chose the same broccoli, cashew, tempura vegetable...More

Date of visit: August 2019
Thank 22MissB22
AdnamsManagementTeam, Manager at The Swan Hotel Restaurant, responded to this reviewResponded 2 weeks ago

Thank you so much for your wonderful review of your recent meal with us in The Tap room, we are delighted to discover you had an enjoyable culinary experience with us. Our vegetarian and vegan menu is very much in demand and our team have...More

Reviewed 3 weeks ago

We can't recommend the Still Room Room enough. My wife has a severe and rare allergy and I contacted the restaurant in advance. They were very accommodating. The food was excellent and about what we would expect to pay for a decent restaurant meal. Nothing...More

Date of visit: July 2019
Thank WherryBerry
AdnamsManagementTeam, Manager at The Swan Hotel Restaurant, responded to this reviewResponded 2 weeks ago

Thank you so much for taking the time to leave us such a wonderful review! We always strive for excellent dinning for all of our guests and we are thrilled to learn that your wife and yourself enjoyed a fabulous culinary experience. The Chefs and...More

Reviewed 3 weeks ago

A typical restaurant serving food that you could cook better at home, do they employ chefs who are not very experienced or who do not taste the food they cook. A cheese risotto that is so creamy it's more like a rice pudding, no cheese...More

Date of visit: July 2019
1  Thank Steve E
AdnamsManagementTeam, Manager at The Swan Hotel Restaurant, responded to this reviewResponded 3 weeks ago

Thank you Steve for your recent review of your dining experience in The Still Room at The Swan. We are disappointed to read that this was less than exceptional. We fully appreciate you taking the time to give us feedback and this has been passed...More

Reviewed 3 weeks ago

The prices are reasonable for the excellent food and service. Best triple fried chips ever to accompany my Rib Eye. Thankyou

Date of visit: July 2019
Thank Magpiey80
AdnamsManagementTeam, Manager at The Swan Hotel Restaurant, responded to this reviewResponded 3 weeks ago

Thank you for your recent review of your dining experience with us at The Swan. We are thrilled you had an exceptional and memorable meal and we hope to welcome you back again in the near future. Best wishes The Swan Management Team

Reviewed 3 weeks ago

Wow. Amazing. I have eaten many an afternoon tea but this one was SUPERB. Deep filled open sandwiches of note... layers of salmon on creme freche with slivers of onion, beef on horseradish, avocado with black olive crush accompanied by a cold pea mousse/soup. My...More

Date of visit: July 2019
Thank cornetplayer11111
AdnamsManagementTeam, Manager at The Swan Hotel Restaurant, responded to this reviewResponded 3 weeks ago

What a fabulous review, thank you! We are thrilled to hear you had a memorable experience with us and that we could assist in your dietary requirements. Roobois is also a favourite of ours, so we are so pleased we could facilitate this for you...More

Reviewed July 13, 2019

It would be so like to rate our latest experience in the Tap Room as good but once again it missed the mark. Took new visitors in town in for drinks at around 10pm. Unusually, service at the bar was quite quick although no friendly...More

Date of visit: July 2019
1  Thank Oklahoma8888
AdnamsManagementTeam, Manager at The Swan Hotel Restaurant, responded to this reviewResponded 2 weeks ago

Thank you sincerely for taking the time to leave us feedback following on from your recent visit to The Tap Room. We are sorry that your experience was anything less than exceptional and that you were disappointed with the level of service you received. We...More

Reviewed July 12, 2019

Looking for somewhere pleasant to eat a couple of early evenings ago, I went in to the Tap Room. I was brought a menu, a table napkin and some cutlery; I waited for my order to be taken ... and I waited ... and waited...More

Date of visit: July 2019
1  Thank JillHome
AdnamsManagementTeam, Manager at The Swan Hotel Restaurant, responded to this reviewResponded 2 weeks ago

Thank you Jill for taking the time to leave us your feedback following your recent visit to The Tap Room at The Swan. We are sad to discover your experience with us was anything short of fabulous. The ordering in The Tap Room takes place...More

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Questions & Answers
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casamartin48
January 30, 2018|
AnswerShow all 3 answers
Response from taylioNorwichUK | Reviewed this property |
I dont know who the chef is but the food we had 14th Jan was amazing
1
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