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Max & Erma's

$$ - $$$
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55 E Nationwide Blvd, Columbus, OH 43215-2512
+1 614-228-5555
Website
Today
6:30 am - 10:00 pm
Open now
All hours
Hours:
Sun 7:00 am - 10:00 pm
Mon - Thu 6:30 am - 10:00 pm
Fri 6:30 am - 12:00 am
Sat 7:00 am - 12:00 am
More Info
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219 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Level Contributor
47 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Staying right next door so we decided to eat here because it was close. Had heard good things about this chain. Food was good. Prices were average. Waitress was nice but extremely slow. Very slow to offer drink refills. Bottled beer was not very cold. Either coolers need work or it was sitting out too long. Meal came with a... More 

Helpful?
Thank strokerace25
Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Ate here during a convention and a stay at the Hyatt Regency. Food was generally good and server Mike did a great job but there were gnats all over the table. The manager on duty was very unconcerned.aa

Helpful?
Thank David Y
Dirk B, General Manager at Max & Erma's, responded to this review

Thank you for sharing your review with us, we appreciate your kind words regarding your server Mike. I would like to apologize for the issue with the gnats and assure you this is not typical. We take pride in our cleanliness and appreciate you bringing this to our attention. Hope to see you again soon! Dirk Bengel General Manager More 

Level Contributor
52 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

This place is just average. Food is ok as well as prices. Wouldn't rush back. Their Bloody Mary is horrible ... it's an awful mix that's overly hot, and I love heat but they even admitted after they made it everyone complains. Stick to their basics. Service is hit or miss but to me that's to be expected. No different... More 

Helpful?
Thank Mary W
Dirk B, General Manager at Max & Erma's, responded to this review

We're sorry to hear that you had a sub-par experience with our restaurant. We have rolled out a new menu and are aiming for excellence, and though we're getting closer, we occasionally fall short. Your feedback is of great importance to us and allows us to monitor and improve our service continually. Thanks again! Dirk Bengel General Manager More 

Ohio
Level Contributor
88 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
1 of 5 bubbles Reviewed October 17, 2016 via mobile

We will never eat here again. We were seated at 6:45pm & food was not served until 7:45 pm with my dinner being last, at least 5 min behind everyone else's. No management to be found. No apology from our waitress. Food was not that great either. We will never go back here. There are plenty of other choices.

Helpful?
Thank kimnart
Dirk B, General Manager at Max & Erma's, responded to this review

Thank you for sharing your review regarding your recent dining experience at Max & Erma's on the Boulevard. I apologize for the long waits you had experienced and assure you this is not typical. We truly appreciate your feedback and hope you will dine with us again soon. Dirk Bengel, General Manager Max & Erma's on the Boulevard More 

Philadelphia, Mississippi
Level Contributor
4 reviews
4 of 5 bubbles Reviewed October 17, 2016

We ran the marathon Sunday morning and didn't feel like walking from our hotel. The food was fine (I had a salad, my daughter had a sandwich). It was reasonably priced and the service was good.

Helpful?
Thank murr0714
Dirk B, General Manager at Max & Erma's, responded to this review

Thank you so much for sharing your review! We are happy to hear that you felt the location was convenient and that you enjoyed the service you received. We hope to host you again soon. Dirk Bengel, General Manager More 

Ohio
Level Contributor
71 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed October 12, 2016 via mobile

Delicious grilled chicken in balsamic vinegar, asparagus, yum! Good waiters but very slow, over an hour to get meal. The lady twerking her hubby in dinning room didn't help atmosphere. Lap dance in full view of all. In fairness, there was several conventions at same time at convention center.

Helpful?
Thank NMStoryteller
Dirk B, General Manager at Max & Erma's, responded to this review

Thank you for your feedback on our services; any type of review we receive from our guests is very helpful. Hope to see you again soon! Dirk Bengel General Manager More 

New York
Level Contributor
45 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed October 12, 2016

Enjoyed my room service from here as well as the lunch i had. Good value. Good Americana food. Large portions. Good service. Good value

Helpful?
Thank Alta_Powder
Dirk B, General Manager at Max & Erma's, responded to this review

Thank you for taking the time to share your review of Max and Erma's on the Boulevard! Guest satisfaction is our number one priority and we are happy to hear that you thoroughly enjoy your dining experience. We look forward to having you back soon! Dirk Bengel, General Manager More 

Anthem, Arizona
Level Contributor
222 reviews
155 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed September 29, 2016

Restaurant is just average for service and food service. It is next to the Crowne Plaza so it is very convenient for travel purpose.

Helpful?
1 Thank Larry W
Seoul, South Korea
Level Contributor
105 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 129 helpful votes
5 of 5 bubbles Reviewed September 28, 2016

Other than the snooty manager type [older, Black female who stood at the hostess station giving much attitude each time I dined for lunch-no name badge, so] this place rocks. The servers and the bartenders, however, were wonderful and attentive. I double tipped all of them. I stayed at the Crowne Plaza for five nights; I ate at Max &... More 

Helpful?
Thank WestCoast_Peach
Waverly, Ohio
Level Contributor
20 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed September 9, 2016

Stopped in on Saturday afternoon for a beer and bite to eat. We wanted to sit outside because it was such a beautiful day. We were told they didn't have the staff to service the outdoor patio?? It's a Saturday afternoon with sold out hotels, people out everywhere due to so many events going on, and you don't have the... More 

Helpful?
2 Thank welovethecaribbean2

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American
Meals
Breakfast, Lunch, Dinner, Late Night
Restaurant features
Outdoor Seating, Valet Parking, Television, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi, Takeout, Buffet, Seating, Waitstaff, Street Parking, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Delivery, Reservations, Parking Available, Validated Parking, Wheelchair Accessible
Good for
Families with children, Kids
Open Hours
Sunday
7:00 am - 10:00 pm
Monday
6:30 am - 10:00 pm
Tuesday
6:30 am - 10:00 pm
Wednesday
6:30 am - 10:00 pm
Thursday
6:30 am - 10:00 pm
Friday
6:30 am - 12:00 am
Saturday
7:00 am - 12:00 am
Location and Contact Information
  • Address: 55 E Nationwide Blvd, Columbus, OH 43215-2512
  • Location: United States  >  Ohio (OH)  >  Columbus
  • Phone Number: +1 614-228-5555
Description
We're nearby all the action of your favorite local destinations, so make us a part of your Movie Night, Girls Night Out, or Special Occasion Celebrations. Or, stop by for Lunch or Dinner whenever you're craving our popular favorites - from Max's Trademark Burgers, to our famous Tortilla Soup, to Erma's Fresh-Baked Chocolate Chip Cookies. You can take it with you! Pick-up your Carryout Order on the way home, and enjoy the tastes of our place over at your place. And, let us do the cooking for your next business gathering or get-together at home - with Party Platters that bring the tastes of Max & Erma's to your event. C'mon over and visit today. Eat, Drink & Whatever!

Questions & Answers

Questions? Get answers from Max & Erma's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?