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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$41 - $80
Meals
Dinner, Late Night
FEATURES
Reservations, Private Dining
Reviews (195)
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193 results
Traveler rating
94
49
34
8
8
Traveler type
Time of year
LanguageEnglish
Traveler rating
94
49
34
8
8
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All reviews filet our waiter cooked to perfection fine dining martini
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Reviewed January 4, 2020

Better steak at outback. Went in for Xmas eve dinner. Ordered a strip medium rare. On side was well done. The other was medium. My date got a filet that was sadly dry and cold. They ruined our holiday dinnet. Should have comped food and...drinks but inly comped food (which we didnt eat anyway). Also they made us wait an hour for after our reservation ti be seated. It turned out they had taes but forgot about us. It was amateur hour that night and i could have lived with it had they at least comped our drinks or acted like they cared. Never going back with so many better option for steak.More

Date of visit: December 2019
Helpful?1  
125austinr, Owner at XO Prime Steaks - Downtown Cleveland, responded to this reviewResponded January 11, 2020

Thanks for taking the time to share your feedback with us. We're known for our cooked to order and flavorful steaks, so we're very disappointed to hear that what you received was not exactly how you had requested it to be prepared. We thank you...More

Reviewed December 13, 2019

We enjoyed the XO. Service was what you would expect with fine dining, but with an added flair of fun - it wasn't your normal, stuffy fine dining establishment. The atmosphere was quite refreshing. My martini was fabulous - great bar! My husband had steak...and lobster, I steak - both were cooked to perfection. We would visit again without any hesitation.More

Date of visit: November 2019
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Reviewed November 15, 2019 via mobile

We had reservations at 6:00 before Browns/Steelers game. We arrived at 6:12 because the traffic was so bad. Our party was seated. There were six of us. My two teenage kids were ubering down after their sports practice and would not arrive until closer to...7, so I told the waiter right off the bat that we were not waiting for them, I would be ordering their food so they could eat as soon as they came in since we were headed to the Browns game. We had drinks. Ordered. They were out of burgers which would have been three orders at the table. Odd they would run out of something like that on a busy Cleveland sports night. We were excited to get down to stadium. The entire restaurant was pretty much people in Browns gear. Around 6:50 soup came for those that ordered it. By 7:15 we started asking where our food was. Entire restaurant was clearing out. Our waiter said we were the third next table to be served. Funny because there may have been only three left. By 7:35 still no food we asked for our check for drinks and soup. The waiter said “your order is about to come out”. We would not have even had time to eat and get to stadium this point. And on top of the awful service, he brought us our bill. With a giant attitude. The service does not match the caliber of restaurant. So we paid $60 for two French onion soup, 4 beers. And no food. So we ended up eating at stadium after all that nonsense.More

Date of visit: November 2019
Helpful?1  
Jason P, Owner at XO Prime Steaks - Downtown Cleveland, responded to this reviewResponded November 22, 2019

Thanks for taking the time to let us know about your night. This does not sound anything like the XO Prime experience we want our guests to have. We're so sorry you didn't get to try any of our food, and we'll work on making...More

Reviewed July 10, 2019

I never had a bad steak at XO! Love the atmosphere and service was superb- would highly recommend if you are visiting Cleveland. They have a cool Happy hour and great specials on food if you eat in the bar. I always like the 18...oz NY Strip or 16 oz DelmonicoMore

Date of visit: November 2018
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Reviewed March 21, 2019

My wife and I celebrated our first wedding anniversary at XO this week and the venue was top notch. The food is second to none, and the service impeccable. We got a Tuna Tartar appetizer, with their sweet, hot bread almost made to order. The...cocktails were excellent too. She had a dirty martini and I have the Manhattan from the cocktail menu. She got the filet, and I got the NY Strip, and we got a side of Lobster mashed potatoes. The meat was cooked to temp and the lobster mashed potatoes were phenomenal. To close out dinner the Banana's Foster topped cheesecake accompanied by two snifters of Grand Marnier was the perfect cap to the meal. If you're looking to celebrate an occasion, this is definitely a venue to check out. It's worth every penny.More

Date of visit: March 2019
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Reviewed March 10, 2019 via mobile

Our girls trip to Cleveland was very enjoyable and our great meals at XO added to that experience. This was my third time there but the first for the rest in our group. Service was excellent and our server was very knowledgeable. Sorry I don’t...remember his name but our receipt shows #5321. We shared calamari for our appetizer and it was delicious and very nicely prepared. All of us had 7 oz filets and they were prepared just as requested and excellent. Side dishes were split and we had more than enough. Molten lava cake and warm chocolate chip cookie with ice cream topped off our night perfectly. Another nice dinner at XO and you have three more guests who will most likely return when in Cleveland.More

Date of visit: March 2019
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Reviewed January 20, 2019 via mobile

Enjoyed a delicious dinner here while in town on a business trip. The service was terrific and the meal very tasty. The menu offered a variety of options and we particularly enjoyed the fish. The crab cake was also very good.

Date of visit: January 2019
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Reviewed December 31, 2018 via mobile

There were 5 of us that had dinner after the TSO show on Sunday. The place is very nicely decorated and we had reservations at 7 but were there an hour early and we were seated no problem. We had a calamari appetizer which was...very good nicely breaded. My biggest issue was the steaks 3/4 steaks were messed up, the 2 steaks that were supposed to be medium were def medium rare and the one that was supposed to be medium rare was medium. I personally had the surf and turf special and for $85 just for my meal I expect it to be perfect. Because of that I’d say it wasn’t worth it. I don’t know how a steak house that specializes in finely prepared steaks messes up like that.More

Date of visit: December 2018
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Reviewed December 13, 2018

Had a lovely "girls" evening at XO. Sea Bass and Scallops were lovely! Not just a place for steak and men.

Date of visit: December 2018
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Reviewed December 11, 2018

We celebrated my daughter's birthday here in April. The dining room was fairly busy for a rainy night, but our server treated us like we were the only table in the room. She was engaging and calm, and handled explaining all the menu and special...items, in answer to our questions, skillfully. When our food was delivered for each course, the smooth and sudden appearance of all plates arriving at one time was impressively choreographed. Great wine suggestions and accompaniments to dishes completed the meal for us. We will definitely visit again.More

Date of visit: April 2018
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