Thai Siam Restaurant

Thai Siam Restaurant

Someone from this business manages this listing.
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+44 1342 327244+ Add website
Hours
Sun
12:00 PM - 2:30 PM5:30 PM - 10:00 PM
Tue
5:30 PM - 10:00 PM
Wed
12:00 PM - 2:00 PM5:30 PM - 10:00 PM
Thu
12:00 PM - 2:00 PM5:30 PM - 10:00 PM
Fri
12:00 PM - 2:00 PM5:30 PM - 10:00 PM
Sat
12:00 PM - 2:00 PM5:30 PM - 10:00 PM
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Ratings and reviews
4.5
4.5 of 5 bubbles

RATINGS
Food
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
4.4 of 5 bubbles
Atmosphere
4.8 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
$8 – $32
CUISINES
Thai
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
meals, features
Can a gluten free person get a good meal at this restaurant?
4.5
4.5 of 5 bubbles176 reviews
Excellent
106
Very good
46
Average
12
Poor
6
Terrible
6
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Brenda S
West Sussex24 contributions
5.0 of 5 bubbles
Apr 2024 couples
Great place love the food & very friendly staff, well worth a try if you like the taste of Tai food. We have been there quite a few times now & they also offer a takeaway service.
Written May 14, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

alicep01
2 contributions
5.0 of 5 bubbles
Jan 2024 couples
I never write reviews, but I feel like this place deserves recognition. Every bit about the food was amazing, we got a takeaway on a Friday night and the food was outstanding. It was still hot when we got it home and everything about it was great. I couldn’t fault it.
Written January 31, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helen S
Tonbridge7 contributions
4.0 of 5 bubbles
Jan 2024 solo
Popped in before going to the gym across the road. Service was friendly and I was made to feel very welcome. Had the panang curry and coconut rice and it was all cooked to perfection. Will definitely be coming back!
Written January 5, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ben
17 contributions
5.0 of 5 bubbles
Sep 2023 family
We had a takeaway from this restaurant. Food was all delicious, lovely Thai Curries and Stir Fry dishes.
Written September 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Natasha H
London3 contributions
5.0 of 5 bubbles
Oct 2022 couples
Visited this restaurant on a whime. Can't express how quick the service was. Seated in a beautifully delicately decorated area, we were attended to quickly and our order was taken. The food (set menu B) was divinely delicious and plentiful. I was pleseantly full at the end. Prices where very reasonable. Defiantly will return..... Soon.
Written October 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Carrie Lingfield
Lingfield4 contributions
4.0 of 5 bubbles
Oct 2022 none
We had the mixed starter, Pad Thai Noodles, Weeping Tiger & Ginger Jumbo River King Prawns. It was very good and they managed to remove all nuts too for my husband's allergy. Very enjoyable meal - will definitely be back again for a meal.
Written October 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Denitsa V
2 contributions
5.0 of 5 bubbles
Jul 2022 family
We have been going to this restaurant for years. It has the best quality food in town. Quick service, freshly cooked food, lovely staff and excellent prices!
Written July 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chris L
8 contributions
1.0 of 5 bubbles
Jul 2022 none
I ordered a simple take away meal at 7.07 pm tonight; thai green curry, coconut rice and a soup. I asked how long - 25 past seven they said. I was a bit surprised as there were only four customers in the restaurant (and four staff; all standing around looking at their phones). I agreed. Fortunately, I did not pay in advance. With no communication at all, I stood around waiting until 7.42. Then I simply told them to keep it. Laughable lack of service. I don't think they care. The warning signs were there when I noticed only four customers on a saturday night. I have had food from them before and it has been OK. They have had my custom for the last time. avoid.
Written July 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aurora_sun
Dear chrislE7605GA I would like to describe this incident as When you order food and walk out there. We have completed the time we told you is 17.25 pm. and we are waiting for you to come pick up your meal at your appointed time. But you didn't come to pick up food in the restaurant as scheduled!!! Which we have a lot of customers ordering food to take home and we never call customers to pick up food because we know that sometimes customers may be late or may be stuck on some business. Which I think is unfair since we have prepared everything as we promised but you don't come to pick up the meal in time but blame the shop solely. Thank you Thai Siam Team
Written July 3, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dominique C
East Grinstead18 contributions
2.0 of 5 bubbles
Apr 2022 none
We've had plenty of takeaways from Thai Siam and eaten there too plenty of times. We were always pleased and came back for more. For us it was the best takeaway in EG. Until last Friday when the prices had gone up by over 10%, but then our food was poor. The squid was rubbery, in fact we couldn't really eat it, the sauce with my duck was watery and there was next to no veggies. The broccoli in my husband's beef dish was raw so could not be eaten. The portions were also smaller. I decided to contact them by email just to let them know, in case this was a one off and to alert them to this, but I've had no answer, hence the bad review. Since then I've found out someone else had a bad experience too very recently. It's a pity, it was our go-to place for takeaway. I hope it gets sorted soon
Written April 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aurora_sun
Dear Dominique C Let me explain the food prices have gone up between 50p - £1, and every time a customer orders a takeaway from £20 or more, the restaurant give a 10% discount. For stir-fries, we will focus on keeping our vegetables crispy because the heat from the food container will make the vegetables cooked to another level. I'm not sure what kind of duck you ordered? I checked my email this April. No email for this has been sent to me. Thank you Thai Siam Team
Written April 19, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Deanoeagle1
East Grinstead3 contributions
3.0 of 5 bubbles
Mar 2022 couples
Restaurant was very tired and needs a face lift. There was hardly anyone else there but the staff still wanted to take our plates and drinks before we had finished.
Written March 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jacquie T
East Grinstead8 contributions
5.0 of 5 bubbles
Feb 2022 family
Always so delicious, would definitely recommend. We've been to the restaurant and used the take away service and always enjoyed the food. Very good service too. 😊👍
Written February 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

mrsjb787
Crawley23 contributions
3.0 of 5 bubbles
Nov 2021 none
You can only choose dishes from the limited lunch menu, and came with a very small portion. I had to order one extra dish as I was still hungry after finished my set lunch. All food tasted very similar with lots of palm sugar.
Written January 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alice
East Grinstead4 contributions
3.0 of 5 bubbles
Dec 2021 couples
Food was lovely could of done with a few more peppers and veg in the mains . On the flip side the toilets were smelly and needed a good clean so will not be going back for that reason .
Written December 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aurora_sun
Dear MS.Banks Thanks for the compliments on the food. For complaints about the toilet The shop confirms that we clean every day and have installed an automatic spray deodorant for a long time. We're not sure if the scent you're referring to is your specs or the scent someone else left before you walked into the toilet . Best Regards Thai Siam Team
Written January 23, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rob Winter
1 contribution
5.0 of 5 bubbles
Nov 2021 couples
This is without a doubt he best restaurant here in EG. The BBQ rib starter is amazing, it’s got some kind of limey Thai twinge to it, so good. And the Choo chi prawn curry is on another level to any curry you’ve had an a Thai before. The lady who runs it couldn’t be more friendly & accommodating, the prices are pitched well, the decor inside is relaxing & warm. It’s actually the best. I’ve lived in EG for 9 years & it’s been my favourite for this entire time. I’m so glad they manages to stay open despite the pandemic. Five stars well deserved.
Written November 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

@dessert_rosex
London166 contributions
3.0 of 5 bubbles
Oct 2021 friends
Agree with Stuart below- good food but marred by poor service. The older waitress was exceptionally rude in her demeanor, refusing point blank to give us separate checks as there were 8 of us. I've never been denied something as simple before, and all it would have involved was some paying attention on their part when they took the orders, but they obviously just couldn't be bothered. They also left me out *each* time they took a drinks order and I had to run after them, but no apology. I began to wonder if this was on purpose by the third time. They then had the cheek to add a service charge to our bill! Won't be going back, which is £200-300 of weekly business that we will be taking elsewhere.
Written October 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aurora_sun
Dear Tooba Rose B I apologies for the bad experience you have ​when you visited our restaurant .You probably noticed how busy we were that night and we try to serve according to the order before after following by the queue. Our restaurant will have a service charge if the customer is a group of 8 or more and the restaurant often asks for cooperation with customers to pay in one bill. Because there has been an error in separating the bill and the staff is responsible for the difference, we will try to eliminate this proble. I hope you sympathize with this delicacy. Best Regards Thai Siam Team
Written October 26, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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THAI SIAM RESTAURANT, East Grinstead - Menu, Prices & Restaurant Reviews - Tripadvisor

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