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Frankie & Benny's

Cheshire Oaks Outlet Village | Coliseum Way, Ellesmere Port CH65 9HD, England
+44 151 355 1966
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  • Excellent23%
  • Very good29%
  • Average19%
  • Poor13%
  • Terrible16%
Travelers talk about
“pudding” (6 reviews)
“free refills” (7 reviews)
“young man” (6 reviews)
Closed Now
All hours
Italian, American, Pizza, Diner, Vegetarian Friendly, Gluten Free Options
$$ - $$$
Cheshire Oaks Outlet Village | Coliseum Way, Ellesmere Port CH65 9HD, England
All Details
Write a ReviewReviews (566)
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1 - 10 of 564 reviews

Reviewed 5 days ago via mobile

As usual f and b don't disappoint great service and a great meal well done service staff brilliant and the pasta was great thumbs up from me

Thank Andrew F
Reviewed 6 days ago via mobile

Was seated in the empty restaurant for breakfast, drinks were prompt and staff seemed nice. Ordered the breakfast and toast. Only thing that was hot was the drinks. Bacon looked undercooked and was cold when served. Plates were stone cold. No one came to check...More

1  Thank r88rdd
Reviewed 1 week ago via mobile

Second time visiting a Frankie &bennys and won’t be visiting one again . Had to wait 15 mins to order food ( got up to leave at first) waitress took food order and said food is served fast today , well within 2 minutes three...More

1  Thank mark r
Reviewed 1 week ago via mobile

Menus have changed and not for the better in my opinion. Why have you taken chips off the pasta dishes, that’s half the reason we make an effort to get the lunch menu.... Never mind. Sorry could y give you a better rating but it...More

1  Thank clairek548
Reviewed 1 week ago

The atmosphere is often loud, the seating very cramped and the food? Well, if you don't mind paying £15 for a bland, frozen burger then for sure go here. The seating is so close to one another in effort to save space and maximize potential...More

Thank Liam T
Reviewed 2 weeks ago via mobile

Visited on a busy Saturday morning for breakfast. We were quickly seated by a friendly waiter who took our drink orders.These took a while to arrive. We ordered our food and it arrived fairly quickly.It was good and very reasonably priced. Our waiter was friendly...More

Thank jgjg13
Reviewed 2 weeks ago via mobile

First time eating in Frankie and Benny’s and will not use it again. Tatty seating and dirty floors made the place look tired. I had the crispy chicken burger and husband had bacon cheese burger. They were ok but nothing to write home about. Chips...More

Thank Sheryl R
Reviewed 4 weeks ago via mobile

Went for a meal last night and was so disappointed! Usually I look forward to F&B but this time I was let down. Cheesy garlic bread was delivered with the majority of it crust and hardly any cheese, so this was sent back and took...More

Thank hevahh
A TripAdvisor Member
Reviewed 4 weeks ago via mobile

Came here with a friend after eating our starters we sat for 15 mins with the plates on the table, I didn't mind this too much, waitress eventually came and took them away but we started to get a little worried when we waited 20...More

Thank A TripAdvisor Member
Reviewed January 3, 2018

I don't normally leave reviews unless outstanding or totally dreadful. This falls in the category of utterly dreadful, If I eat out I expect the food to be better than what I can prepare, which isn't great. I will say the staff at front of...More

1  Thank BigBadBoz
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Ask a question
Questions & Answers
Paul H
March 4, 2015|
AnswerShow all 2 answers
Response from Sue L | Reviewed this property |
no in fact can someone not put a review up that is how they find the place.
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special occasions, Large groups, Families with children, Kids
Open Hours
9:00 AM - 10:30 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
Location and Contact Information
  • Address: Cheshire Oaks Outlet Village | Coliseum Way, Ellesmere Port CH65 9HD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Ellesmere Port
  • Phone Number: +44 151 355 1966
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