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Jack's Family Restaurant

20 Benjamin Rd, St. Jacobs, Ontario N2V 2J9, Canada
+1 519-746-4800
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  • Excellent47%
  • Very good37%
  • Average12%
  • Poor2%
  • Terrible2%
Travelers talk about
“brunch” (19 reviews)
“hash browns” (22 reviews)
Closed Now
Pizza, American, Greek, Canadian, Vegetarian Friendly, Gluten Free Options, Vegan Options
$$ - $$$
20 Benjamin Rd, St. Jacobs, Ontario N2V 2J9, Canada
All Details
Write a ReviewReviews (630)
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1 - 10 of 626 reviews

Reviewed 3 days ago

My wife and I went for lunch. I ordered the sausage and egg breakfast (still being served) while my wife had a sandwich. She enjoyed her sandwich; but my S&E breakfast was cold and the sausage was dried out. Not sure if I would go...More

1  Thank dewassinc2017
Reviewed 4 days ago

Good for some people to have large meals. Prices were good. Daily specials. Service was very good. Found the meat a little dry. Can get busy even during the week. It is all comfort food. But personaly I rater see more talent in the kitchen,...More

1  Thank Don C
Reviewed 1 week ago via mobile

If you are staying in Waterloo either at the Holiday Inn, Homewood Suites or Marriott Jacks Family Restaurant is very close by for dinner or lunch! It is a great atmosphere and staff are extremely friendly and the food servings are big and filling. I...More

Thank miranda t
Reviewed 2 weeks ago

In the past month we visited Jack's several times for breakfast and dinner. Each time we were very impressed with the quality of food (the turkey dinner tasted home-cooked), the quantity (the left-overs were enough for a second dinner), and the variety of the items...More

Thank ElaineMH
Reviewed 3 weeks ago via mobile

Had a wonderful time at Jack's. There will likely be a wait because it gets busy quickly. But it is worth the wait for sure.

Thank S2558BLsoniap
Reviewed 3 weeks ago

The variety of the menu is amazing. I especially liked the ribs, which, even though it's not a barbecue restaurant, were truly tasty, with the right amount of bark. I used to work as a short order cook in a deli; my only real complaint...More

Thank Jeff T
Reviewed 4 weeks ago

My wife and I were staying at a hotel next door to this place and decided to give it a try. It is fairly large, clean, great staff, fast service, huge portions, and it won't hurt your wallet too bad as the prices are really...More

1  Thank Dave A
Reviewed April 8, 2018 via mobile

The menu is MASSIVE. The portions are MASSIVE. The service is great. Breakfast is great. Tons to choose from. Lunch/dinner, same thing. Lots to choose from. The food quality isn't superb, but the restaurant is always rammed, so people seem to be fine with it....More

Thank Meagan M
Reviewed April 8, 2018 via mobile

We arrived put our name down on the waitlist we waited about 25 minutes finally got seated. The place is very very busy. We were seated at our table within about 5 to 10 minutes the waitress came over took her order. My father ordered...More

1  Thank Steve S
Reviewed April 2, 2018

Excellent food and good prices. Large portions and very tasty. When going to a live production at the St. Jacob's playhouse this restaurant is walking distance. It provides a great night out with lunch or dinner before the show

Thank Edwina W
Nearby HotelsSee all St. Jacobs Hotels
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs
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Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
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Best Western Plus Waterloo
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1.37 miles away
Nearby Restaurants
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The Bistro at Courtyard
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Nearby Attractions
St. Jacobs Country Playhouse
193 reviews
.10 miles away
Market Road Antiques
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.10 miles away
St. Jacobs Antique Market
32 reviews
.31 miles away
The Outlets at Jacobs & Market District
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.07 miles away
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Questions & Answers
Junk B
September 11, 2017|
AnswerShow all 7 answers
Response from Cougar152 | Reviewed this property |
Didn't check for wifi but looks like someone else said there was free wifi.
January 4, 2017|
AnswerShow all 3 answers
Response from MapleLeaf33 | Property representative |
Thanks for your question. Yes we do. We have 5 whites, 5 reds, and a rose all available by bottle or glass. It's a fairly decent selection for a family restaurant.
July 20, 2016|
AnswerShow all 8 answers
Response from Angie W | Reviewed this property |
We didn't book before we went to Jacks, just checked in when we got there. We had to wait around 20minutes the first time, and about 10 minutes the second time. Excellent meals, and enormous portions! The desserts are... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$6 - $16
Lunch, Dinner, Breakfast, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Television, Accepts Credit Cards
Good for
Large groups, Local cuisine, Kids, Special occasions, Families with children
Open Hours
7:00 AM - 8:00 PM
7:00 AM - 9:00 PM
7:00 AM - 9:00 PM
7:00 AM - 9:00 PM
7:00 AM - 9:00 PM
7:00 AM - 9:00 PM
7:00 AM - 9:00 PM
Location and Contact Information
  • Address: 20 Benjamin Rd, St. Jacobs, Ontario N2V 2J9, Canada
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  St. Jacobs
  • Phone Number: +1 519-746-4800
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