I have been to this place many times and usually my experiences have been fine. I did have a bad experience a few months ago when I had to wait for 45 minutes to get acknowledged, while others came in and got their food before...we were even acknowledged. I sent an email to the restaurant, but heard no response. I guess they didn't care, so I am coming here to tell what happened two evenings ago. I ordered the hamburger steak asking for gravy only, no onions. They will bring out a basket of hush puppies and biscuits if you ask. Well, this time, there was no basket, but just a few on a small plate. The hush puppies were so hard, they were like eating pork skins. The biscuits were hard and crumbly too. The biscuits are usually very good, so not sure what happened here. I got my steak, and after eating some of it, I could tell there were onions in it. I specifically asked for no onions. I also ordered fries as a side, and the person who burnt the hush puppies must have also cooked my fries because they were so overcooked I could not eat them. Our waitress asked if we wanted refills on our drinks quickly after we started eating, and we said okay, not knowing if we would see her again when we really did need refills. So, the drinks got very watery by the time we needed the refill. And then she brought us the check because she said she was getting ready to leave, so I guess that was reason she went ahead and refilled our drinks. Overall the food was just plain terrible and I had that nasty onion taste in my mouth for the rest of the night, almost making me sick. All this for over $16. I'm not going back. And obviously they don't care, so instead of reaching out to them again, I am coming on here to warn people about what they get at this establishment.More