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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$5 - $20
CUISINES
American, Steakhouse
Meals
Drinks, Lunch, Dinner
View all details
features, about
Reviews (84)
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82 results
Traveler rating
14
18
19
18
13
Traveler type
Time of year
LanguageEnglish
Traveler rating
14
18
19
18
13
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Reviewed May 19, 2020 via mobile

No recording on phone to let you they are closed. Called but no answer. Drove from Fountain just to find it closed. Wondering if they have gone out of business. It would be nice if they had left a recording to let you know that...they are closed.More

Date of visit: May 2020
Helpful?1  
Reviewed March 16, 2020 via mobile

Came in for late lunch...nobody there but us... food better this time.I still think appetizers better than main course. Tried a cheeseburger...lil dry...but good,not great.

Date of visit: March 2020
Helpful?
Reviewed December 1, 2019 via mobile

Who ever would think a chain restaurant would have BETTER STEAKS & BE CHEAPER THAN THE BEEF MASTER..Never thought I'd see it in my life time..But it's two factors...Beef Master has raised their price to $50 bucks a person for a poor fatty ribeye(you eat...half,your dog eats half) they buying lowest grade of beef..charging Raleigh prices...Second Texas is still buying mid grade beef..Better than Beef Master and at $30 less per person for a ribeye steak..Apples to ApplesMore

Date of visit: December 2019
Helpful?
Reviewed November 24, 2019

This place has good food but the decor and building are quite run down. I hope they do it very soon.

Date of visit: November 2019
Helpful?
Reviewed October 31, 2019

We had a bad experience ordered the two 6oz filets one was medium and one was rare, the medium steak came out rare sent it back came back rare had to send back whole plate vegs were cold like the potato. My rare steak was...all fat and rind had to eat around the edge. will not stop their again.More

Date of visit: October 2019
Helpful?
Reviewed September 26, 2019 via mobile

We have been to this Texas many times (we are locals) and each time, I believe it gets worse! The service is TERRIBLE and takes forever to get your food even when it’s not busy (which is most of the time) restaurants are limited when...you’re on a budget with a family of 4 (2 of those are teenage boys) ... on 3 separate occasions they LOST our entire order! The most recent visit was long and just ok as usual. I always keep our receipt and write the tip in on our copy until it clears our bank... YES I AM THAT PERSON WHO CHECKS FOR EVERY PENNY! With that said, once the check cleared there was a $5 tip added that we did not add, because we left cash this visit. I called and they looked and did confirm we had written zero in the tip line and assured me they’d refund me the $5...almost 10 days later and another phone call when it was not refunded as promised, we finally received the money back. I think this could have and should have been handled differently! I would just simply not recommend this restaurant at all!More

Date of visit: September 2019
Helpful?
Amber C, General Manager at Texas Steakhouse & Saloon, responded to this reviewResponded September 27, 2019

Thank you for your feedback about your visits with our restaurant. Please contact me at wilson@tss-llc.com so we may discuss this further. I really do care about your opinion and would like to speak with you personally.

Reviewed July 2, 2019 via mobile

This place is really slow. Spent over 2 hours for a birthday dinner and it was not even busy. The food was good this time but all I had was a salad.More

Date of visit: June 2019
Helpful?2  
Tiffany C, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded August 8, 2019

Packskier, We are so sorry to hear that you experienced such a long wait time for a birthday dinner. We apologize! If you'd like to contact us about your visit please feel free to email at: tiffany@tss-llc.com so we can collect some more information from...More

Reviewed June 28, 2019

I have been here a few times over the years. It is within walking distance from the hotel. The food is good and the prices are not bad. Service is usually good. I would have no problem coming back.

Date of visit: May 2019
Helpful?
Tiffany C, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded August 8, 2019

AdakC, Thank you for your review! We're excited you plan on coming back to see us again! We would be delighted to serve you. Take care!

Reviewed June 16, 2019 via mobile

Visited the Wilson location and I can assuredly state this is the WORST Texas steakhouse that I have ever visited. Poor food quality and greasy apps - this place really needs and intervention. This has always been one of my favorite restaurants- but this was...the WORST meal I have ever had. Shame on you!More

Date of visit: June 2019
Helpful?
Tiffany C, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded August 8, 2019

LauraeA2499RQ, Thank you for taking the time to leave us feedback about your visit. We are so sorry to hear you had an unpleasant experience with us. Please feel free to message us at: tiffany@tss-llc.com to further discuss your visit and so we can collect...More

Reviewed March 2, 2019 via mobile

Great service with a team that hustles to see you get what you want. The baked sweet potato was good and the steamed broccoli was great. The salad was very good. The rolls are great, and the $2.59 sweet tea was good. The loaded baked...potatoes are good also. But the 8 ounce ribeye that was ordered medium rare came out as medium to medium well and a half inch thick, was grisly and very tough to cut. The menu states that they are hand cut and well marbled. In their dreams! Hand cut in a meat slicer perhaps. The plaque on the wall states that they scored a 96 in cleanliness, but the table was still sticky. I just wished that I had checked TripAdvisor before heading out. Never again.More

Date of visit: March 2019
Helpful?
Tiffany C, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded August 8, 2019

645henlopen, Thank you for taking the time to let us know about your visit with us! We are so happy to hear you enjoyed your food and tat you received great service! We apologize your cook was not cooked to the temperature you requested and...More

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Frequently Asked Questions about Texas Steakhouse & Saloon

  • Yes, Texas Steakhouse & Saloon offers takeout services.

  • Yes, Texas Steakhouse & Saloon offers delivery services.

  • Texas Steakhouse & Saloon is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 3
    • Service: 3.5
    • Value: 3
    • Atmosphere: 3