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Texas Steakhouse & Saloon

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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$5 - $20
CUISINES
American, Steakhouse
Meals
Drinks, Lunch, Dinner
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Location and contact

Reviews (78)
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76 results
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LanguageEnglish
Traveler rating
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12
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1 - 10 of 76 reviews
Reviewed July 2, 2019 via mobile

This place is really slow. Spent over 2 hours for a birthday dinner and it was not even busy. The food was good this time but all I had was a salad.More

Date of visit: June 2019
Thank Packskier
Tiffany C, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded 2 weeks ago

Packskier, We are so sorry to hear that you experienced such a long wait time for a birthday dinner. We apologize! If you'd like to contact us about your visit please feel free to email at: tiffany@tss-llc.com so we can collect some more information from...More

Reviewed June 28, 2019

I have been here a few times over the years. It is within walking distance from the hotel. The food is good and the prices are not bad. Service is usually good. I would have no problem coming back.

Date of visit: May 2019
Thank AdakC
Tiffany C, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded 2 weeks ago

AdakC, Thank you for your review! We're excited you plan on coming back to see us again! We would be delighted to serve you. Take care!

Reviewed June 16, 2019 via mobile

Visited the Wilson location and I can assuredly state this is the WORST Texas steakhouse that I have ever visited. Poor food quality and greasy apps - this place really needs and intervention. This has always been one of my favorite restaurants- but this was...More

Date of visit: June 2019
Thank lauraeA2499RQ
Tiffany C, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded 2 weeks ago

LauraeA2499RQ, Thank you for taking the time to leave us feedback about your visit. We are so sorry to hear you had an unpleasant experience with us. Please feel free to message us at: tiffany@tss-llc.com to further discuss your visit and so we can collect...More

Reviewed March 2, 2019 via mobile

Great service with a team that hustles to see you get what you want. The baked sweet potato was good and the steamed broccoli was great. The salad was very good. The rolls are great, and the $2.59 sweet tea was good. The loaded baked...More

Date of visit: March 2019
Thank 645henlopen
Tiffany C, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded 2 weeks ago

645henlopen, Thank you for taking the time to let us know about your visit with us! We are so happy to hear you enjoyed your food and tat you received great service! We apologize your cook was not cooked to the temperature you requested and...More

Reviewed September 30, 2018 via mobile

My colleague and I were looking for a steak and this was one of the choices in Wilson, NC. Been to several of these restaurants in several states. This is not their best representative. The food was average. It was served quick and hot. The...More

Date of visit: September 2018
Thank DCFLHCS114
Tiffany C, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded 2 weeks ago

DCFLHCS114, We are so happy to hear that Angel took wonderful care of you and you received your food quickly and it was served hot. We are sorry to hear the food wasn't above average for you. We hope you'll come see us again sometime...More

Reviewed June 12, 2018

I have gone to Texas Steakhouse here in Wilson and in other localities and have given them many opportunities for me to give a good review. But I am done. They are consistent in one thing- poor meat quality. Wait staff is hit or miss....More

Date of visit: April 2018
Thank YallRWelcome
Tiffany C, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded September 6, 2018

James H., We are saddened to hear you've had bad experiences with us. We take pride in the quality of our food and will utilize your feedback to continue to hold ourselves and our staff accountable for the quality and consistency of our food. We...More

Reviewed April 23, 2018 via mobile

Ribs fatty .. steak was soured .. sent back .. couldnt eat anything else, waitress was good .. potato, salad good .. Probably won't be back..

Date of visit: April 2018
Thank Hpm88
Amber C, General Manager at Texas Steakhouse & Saloon, responded to this reviewResponded April 25, 2018

Thank you for your feedback about your visit with us. I apologize for the poor experience you had at our restaurant. Please contact me at wilson@tss-llc.com so I can find out more about your visit with us.

Reviewed December 30, 2017 via mobile

Ordered a margarita was the so sour that I couldn't drink it. Ordered the filet with grilled shrimp, loaded baked potato and asparagus. It took forever for my meal so I was surprised when things were actually warm! I go to cut into the filet...More

Date of visit: July 2017
Thank suet27893
Reviewed December 12, 2017 via mobile

We been searching a Good place to dinner, after several options ee decide Texas steak house, nice place

Date of visit: December 2017
Thank Javier E
Amber C, General Manager at Texas Steakhouse & Saloon, responded to this reviewResponded December 28, 2017

Thank you for your feedback about your visit with us. I am glad that you enjoyed your dinner and we hope that you will visit us again on your next trip to Wilson.

Reviewed December 2, 2017 via mobile

Hungry and tired after 11 hours of driving. There was a wait line and we went to the hostess who Graciously asked if we wanted to eat at the bar and she went out of her way to get another stool and give us menus....More

Date of visit: December 2017
Thank Hotfudge13
Amber C, General Manager at Texas Steakhouse & Saloon, responded to this reviewResponded December 4, 2017

Thank you for your feedback regarding your visit with us. I apologize for the poor service you received in our restaurant. This is unacceptable and will be addressed with the bar staff. I want you to know that I take your comments seriously. I hope...More

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