We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American
FEATURES
Seating, Parking Available, Accepts Mastercard, Accepts Visa, Free Wifi, Takeout, Wheelchair Accessible, Accepts Credit Cards, Outdoor Seating
Reviews (147)
Filter reviews
145 results
Traveler rating
103
28
7
4
3
Traveler type
Time of year
LanguageEnglish
Traveler rating
103
28
7
4
3
Show reviews that mention
All reviews ice cream waffle cone scones butter pecan dippers scoop parlor yummy shake wcu
Selected filters
FilterEnglish
Updating list...
Reviewed March 15, 2020

Jack the dipper is simply the best place and one of the only that makes the cones by hand - right in front of you, served hot! Gotta go, get yourself one today!

Date of visit: March 2020
Helpful?
danas357, General Manager at Jack the Dipper Ice Cream, responded to this reviewResponded March 16, 2020

Thanks Ron! We're looking for locations if you know of anything in the SE. Hope to see you soon.

Reviewed March 2, 2020 via mobile

We stopped here on our road trip from Blue Ridge GA to Charlotte NC. This is a very solid ice cream place with a wide range of Hershey’s ice cream. Great shakes too and very friendly staff.

Date of visit: March 2020
Helpful?
danas357, General Manager at Jack the Dipper Ice Cream, responded to this reviewResponded March 4, 2020

Thanks for taking time to review! We appreciate your support and hope to see you soon.

Reviewed January 25, 2020

Large selection of ice cream. They make the waffle cones or bowls when you order them. They are still warm as you eat your ice cream. The peanut butter cookie dough and pecan pie ice cream were my favorites. The staff was very friendly. Super...busy even during the week. There's inside and outside seating.More

Date of visit: February 2019
Helpful?
danas357, General Manager at Jack the Dipper Ice Cream, responded to this reviewResponded January 26, 2020

Thanks for taking the time to tell everyone about your experience. Hope to see you soon.

Reviewed January 3, 2020

Worth the drive form Dillsboro- so good and they prepare the waffle cone right in front of your face

Date of visit: January 2020
Helpful?
danas357, Owner at Jack the Dipper Ice Cream, responded to this reviewResponded January 4, 2020

Thanks for taking time to write a review! Happy you enjoyed your visit. Please let all your family and friends know about us. See you soon!

Reviewed December 10, 2019

Great selection of Ice Cream flavors and the old style atmosphere to enjoy it in. Scoops or shakes/malts/sundays. Can't go wrong here.

Date of visit: August 2019
Helpful?
danas357, Owner at Jack the Dipper Ice Cream, responded to this reviewResponded December 11, 2019

Thank you for visiting and taking the time to share you experience. We're glad you enjoyed it and hope to see you soon 😊

Reviewed November 5, 2019

The ice cream dishes were good/average, nothing to complain about. The chocolate malt was of the airy/creamy sort, rather than the ice creamy I prefer. All in all just OK.

Date of visit: October 2019
Helpful?
danas357, Public Relations Manager at Jack the Dipper Ice Cream, responded to this reviewResponded November 6, 2019

We appreciate your review. As we strive for an excellent customer experience every time, we are most grateful you took time to let us know. If our service or products are not up to your expectations next visit, please let us know.

Reviewed October 29, 2019

Stopped in with friends during WCU homecoming. Had a cup of ice cream, but should have gotten a cone since everyone said the are homemade and very good. Many good flavor choices so i don't think you can go wrong with any selection.

Date of visit: October 2019
Helpful?
danas357, Owner at Jack the Dipper Ice Cream, responded to this reviewResponded October 30, 2019

Thanks for your review! We appreciate you stopping by. Hope to see you again soon and please tell all your friends and family about us.

Reviewed September 3, 2019

Went after dinner on Friday and was 19th in line, but don't leave, it is worth it. The wait was for individual orders of warm waffle cones....they have the "hotel like" waffle maker, but pour in a 1/2 order of batter and after cooking turn...it into a cone, Then add your ice cream and get ready to pig our...you gotta go.More

Date of visit: August 2019
Helpful?
Reviewed August 25, 2019 via mobile

We’ve been here before... We always are happy with what we order... Big variety of ice cream flavors! Definitely, we’ll keep going back here for ice cream!

Date of visit: August 2019
Helpful?
danas357, Owner at Jack the Dipper Ice Cream, responded to this reviewResponded August 27, 2019

Thank you! We appreciate your continued support and hope to see you soon. Please let all your friends and family know about us.

Reviewed August 6, 2019 via mobile

This shop is a Sylva staple. They never disappoint in quality but can be sort of messy at times ie: napkins on floor, spilt water and ice cream on tables and floor. I find it to be a little pricey 2 scoops in a cup...not cone x 2 =11.00More

Date of visit: July 2019
Helpful?
danas357, Owner at Jack the Dipper Ice Cream, responded to this reviewResponded August 14, 2019

We appreciate your input. Hope to see you soon.

View more reviews
Best nearby
Best nearby hotelsSee all
Chalet Motel & Apartments
70 reviews
12.80 miles away
Meadowlark Motel
24 reviews
12.02 miles away
Best Western Smoky Mountain Inn
828 reviews
12.75 miles away
Rolling Brook Inn
31 reviews
11.98 miles away
Best nearby restaurantsSee all
Innovation Brewing
230 reviews
.55 miles away
Creekside Oyster House & Grill
172 reviews
.43 miles away
Speedy's Pizza
170 reviews
.44 miles away
Best nearby attractionsSee all
Innovations Brewery
40 reviews
.56 miles away
Poteet Park
15 reviews
.76 miles away
End of Main
6 reviews
.63 miles away
O'Malley's Pub and Grill
20 reviews
.17 miles away
Questions & Answers
Get quick answers from Jack the Dipper Ice Cream staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing