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    Jack the Dipper Ice Cream

    116 Reviews
    #1 of 2 Dessert in Sylva#5 of 53 Places to Eat in Sylva
    $American
    170 E Sylva Shopping Ctr, Sylva, NC 28779-5169
    +1 828-586-9441
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    Overview
    4.5
    116 reviews
    • Excellent75%
    • Very good18%
    • Average4%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “ice cream” (65 reviews)
    “waffle cone” (57 reviews)
    “scones” (14 reviews)
    Open Now
    12:00 PM - 10:00 PM Hours
    CUISINES
    American
    PRICE
    $
    RATINGS
    Service
    Food
    Value
    Atmosphere
    LOCATION
    170 E Sylva Shopping Ctr, Sylva, NC 28779-5169
    All Details
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    Write a ReviewReviews (116)
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    1 - 10 of 115 reviews

    Reviewed April 29, 2018 via mobile
    Bland

    We gave the shop another shot when a friend and former Sylva resident was visiting. She had not been since they changed ice cream supplier. It turns out it's not just us. She ordered mint chocolate chip, as did my daughter, as it is her...More

    Thank Misty M
    Tony S, General Manager at Jack the Dipper Ice Cream, responded to this reviewResponded April 30, 2018

    Sorry your latest experience at JACK THE DIPPER was not what you hoped for. We are currently going through some changes concerning the ice cream. We do do samples if you would like to try a flavor or 2 before ordering.

    Reviewed April 29, 2018
    Home Churned in a Hot Waffle Cone!

    Every excuse known to man to go to Sylva simply to stop at this ice cream parlor! It is my greatest weakness! Honestly! Try the "American Apple Pie" ice cream, in a cinnamon hot waffle cone! Better than pie a la mode! So many flavors...More

    Thank Michele P
    Tony S, General Manager at Jack the Dipper Ice Cream, responded to this reviewResponded April 30, 2018

    Thank You for your review! We try to make sure everyone enjoys the JACK THE DIPPER experience.

    Reviewed February 25, 2018
    AWESOME PLACE TO VISIT

    Had the best experience ever. Great tasting ice cream, The best Customer Service ever. From the moment I walked in the door I was greeted and offered samples of some of the best Ice Cream I ever had. i had a great conversation with the...More

    Thank jharbor0321
    Reviewed November 17, 2017
    Warm Waffle Cones

    A favorite spot to fill the sweet tooth since attending WCU more than 35 years ago! A great selection of flavors and the best fresh made to order waffle cones are outstanding. Nothing like the warm cone holding delicious sweet ice cream. The last bite...More

    Thank Edward B
    Reviewed September 17, 2017
    Made-to-order waffle cones

    They have a very decent selection of ice cream and I thought it was super cool that their waffle cones were made on the spot. My family and I stopped in after evacuating from Irma and, if we're ever in Sylva again, we will be...More

    Thank Ivan R
    Reviewed September 3, 2017
    Good ice cream

    Very good ice cream and the milkshake was thick. A lot of flavors to choose from. Good service and friendly staff.

    Thank David J
    Reviewed August 10, 2017 via mobile
    Best waffle cones

    Ice cream parlor that makes waffle cones while you wait. They serve Hershey's ice cream, but the cones really set them apart. You can choose vanilla or cinnamon batter. They make the cone to order and scoop the ice cream into the still warm cone....More

    1  Thank Mary M
    Reviewed July 23, 2017 via mobile
    Great ice cream once again.

    We visited here a year ago and had to return when we attended the conference again. I had dark chocolate and my husband had coffee. He liked his and I loved mine. If you get a desire for ice cream this this the place in...More

    Thank Nancy M
    Reviewed July 22, 2017 via mobile
    Made to order waffle cones! Yum!

    You can choose vanilla or cinnamon waffle cone. They will then make it and out your ice cream inside while it is still warm-Yummy! Also serve in cups or other cones. They have a wide variety of flavors to pick from. Enjoy!

    Thank Candy T
    Reviewed July 22, 2017
    Wow!!! So impressed with this place!

    I got there around 4:00pm and the line was out the door. I thought about leaving, but stayed and waited. When inside I looked at all the many choices of ice cream. So many to choose from, all amazing. Plus they have a warm waffle...More

    Thank Mootheart
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    Restaurant Details

    Rating summary
    • Food
      Service
    • Value
      Atmosphere
    Average prices
    $10
    Cuisine
    American
    Restaurant features
    Seating, Parking Available, Accepts Mastercard, Accepts Visa, Free Wifi, Takeout, Outdoor Seating, Wheelchair Accessible, Accepts Credit Cards
    Good for
    Kids, Families with children
    Open Hours
    Sunday
    12:00 PM - 10:00 PM
    Monday
    12:00 PM - 10:00 PM
    Tuesday
    12:00 PM - 10:00 PM
    Wednesday
    12:00 PM - 10:00 PM
    Thursday
    12:00 PM - 10:00 PM
    Friday
    12:00 PM - 10:00 PM
    Saturday
    12:00 PM - 10:00 PM
    Location and Contact Information
    • Address: 170 E Sylva Shopping Ctr, Sylva, NC 28779-5169
    • Location: United States  >  North Carolina (NC)  >  North Carolina Mountains  >  Jackson County  >  Sylva
    • Phone Number: +1 828-586-9441
    • E-mail
    Description
    Plenty of room inside and out for parties and fun with friends. Old fashioned ice cream parlor with NO TVs, just conversation and ice cream over a puzzle or a game of checkers. Family friendly and fun!
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