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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
American, Cafe, Soups
Special Diets
Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner
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meals, features, about
Reviews (33)
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9
15
5
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2
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LanguageEnglish
Traveler rating
9
15
5
0
2
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Reviewed June 1, 2019 via mobile

Tuna salad sandwich and a mango smoothie! I had this four times in two weeks, why? It is awesome, regardless of which Panera you visit. Don't just take my word for it. Try it. My family think I am sad 🤣 for repeatedly going back...to the same place. But I don't care; excellent food and service should be fairly recognised.More

Date of visit: May 2019
Helpful?
Reviewed October 28, 2018 via mobile

The tea is like water It used to be excellent about 6 months ago. It has changed and needs to be evaluated The service is a little slower also.

Date of visit: October 2018
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Reviewed May 10, 2018

My daughter & children picked me up from the airport and since it was dinner time, we stopped at this Panera. We both love Panera Bread!! I had my favorite- the Napa almond chicken salad sandwich. Also, took advantage of the 99c baked good and...got each of the grandchildren an M & M cookie.More

Date of visit: April 2018
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Reviewed April 13, 2018

We visited Panera Bread, with friends, before heading to the airport. The staff at this location is always friendly, the service is quite quick, and the food was very good. Overall, this is a very good location.

Date of visit: March 2018
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Reviewed March 12, 2018 via mobile

It's been almost a year since I last ordered food from this restaurant do the horrible experience I had last May. I gave my employees a chouce of what they wanted for lunch and they chose Panera Bread. We called in a delivery order and...the food was delivered promptly and correctly. The quality of food was very good. I loved my salad with the Ancient Grains and my baked potato soup. Things sure have improved over there!More

Date of visit: March 2018
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Reviewed December 28, 2017

The Panera Bread in Brier Creek is a busy one. They have kiosks to order or you can order at the cash register. There isn't much seating so we got the food to go doing the rapid pickup. There was some confusion when the board...said the order was ready as it wasn't placed in the rapid pickup area but left on the counter. It would be smoother here if the orders were put in the designated area. I don't think I'd return to this Panera as the food was not as good as other Paneras.More

Date of visit: December 2017
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Reviewed July 19, 2017

The food at Panera is always fresh and the food is delivered to the table promptly. Panera offers soups, salads and sandwiches along with bagels and pastries.

Date of visit: July 2017
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Reviewed June 17, 2017 via mobile

My wife and I live remotely close to this Panera location. We like the Fresh Food concept but we do not care for the Dirty Floors. Time in and time out, the restaurant is filthy. Granted, they have plenty of staff making meals and delivering...meals but they need to focus on the cleanliness aspect. The new manager seems to be an overachiever. She pretty much is handling everything. A real go-getter. Panera needs to pay her more and keep her. Oh, we like the salads but the desserts have too many calories.More

Date of visit: June 2017
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Reviewed May 10, 2017

I like this Panera Bread location the best. I can't really eat the sandwiches because of my many allergies. But, it is worth cheating on my diet or even allergies to eat their Cobblestone muffin. It is not muffin like. It is an apple cinnamon...glaze intertwined with a dough with a crumbly top. It is delicious. The dough is what makes it special. Great with their coffee. The Customer service is excellent and very personable.More

Date of visit: May 2017
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Reviewed May 2, 2017 via mobile

I started this process of ordering lunch for my office at 11:09 a.m. today by placing a phone order with Panera Bread's Brier Creek location. A girl answered the phone and I asked her if they would deliver and she said yes please hold and...then she never came back to the phone. I sat at my desk for 30 minutes. I finally tried to call in on another line to find out why I was still on hold. The line was busy so after trying it a few times I decided get in my car and drive to Panera Bread at Brier Creek. By the time I got to the register it was almost 40 minutes into my call on hold. I told the girl at the register that I was still on hold and asked her who actually answers the phone for orders and was told we all do. Not much help there in determining who was responsible for putting me on hold for this long. I was still on hold while I was standing there placing my order in person. Then at 43 minutes into the call somebody finally picked up the line and just hung it up. I mentioned it to the manager as I was waiting patiently for my order for 7 people to be put together. He did aologize twice but you could tell he was overwhelmed. The girl next to me waited 20 minutes alone for her order of one soup and sandwich. By the time my food arrived this whole process had taken one hour and five minutes. I've used Panera in Cary on James Jackson and the Centrum for years and have never had a bad experience. This one has a problem.More

Date of visit: May 2017
Helpful?1  
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