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Texas Steakhouse & Saloon

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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$5 - $20
CUISINES
American, Steakhouse
Meals
Lunch, Dinner
View all details
features, about

Location and contact

Reviews (71)
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70 results
Traveler rating
14
11
21
8
16
Traveler type
Time of year
LanguageEnglish
14
11
21
8
16
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All reviews ribs side salad potatoes ate here our waiter servings desert
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1 - 10 of 70 reviews
Reviewed 2 weeks ago

Texas Steakhouse at one time had very good food the management changes often and many times the steaks are not what the menu says then the manager tells you it is what the menu says. Then you can go and the food is wonderful and...More

Date of visit: February 2019
Thank Lou P
Reviewed 4 weeks ago via mobile

Went to texas steakhouse for dinner got there @5:40 seated right away. Not busy at all were seated right away. Waited about 15 mins for someone to come take drink order. Long story short we waited an hour and half to get our simple order...More

Date of visit: February 2019
Thank layla1973
Reviewed 4 weeks ago via mobile

Dirty restaurant.. Horrible service... Very very long waits just to find your order is not right... This place should be closed... I will never return to this embarrassment of a restaurant!!!

Date of visit: February 2019
Thank fartsprinkles
Reviewed January 19, 2019

My wife and I dined at the Texas Steakhouse in New Bern, NC on Friday, Jan 18, 2019 for dinner. I have a complaint about our meal. First of all the waitress was very friendly but never gave us her name. That's strange to me....More

Date of visit: January 2019
Thank Steve B
Tiffany C, Guest Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded January 28, 2019

Steve B., We are so sorry to hear that you did not receive the level of service or quality of food that we expect from ourselves. We expect stellar service and hot delicious food, and it sounds like we dropped the ball. If you'd like...More

Reviewed January 6, 2019 via mobile

Our 1st visit was well worth while! Steaks were cooked to order and delicious too! Side orders, potatoes and salad, were tasty. Our waiter was attentive and helpful in food selections. We will return!

Date of visit: January 2019
Thank ArtLoftStudio
Tiffany C, Public Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded January 9, 2019

ArtLoftStudio, We look forward to seeing you again next time! We will be sure to have one of our delicious steaks ready and waiting for you!

Reviewed January 1, 2019

Stopped in for a late dinner with several family members. We had a variety of steaks all of which were great.

Date of visit: December 2018
Thank Gaylord C
Tiffany C, Public Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded January 9, 2019

Gaylord C., We are so pleased you and your party enjoyed your steaks! We pride ourselves and serving a variety of high quality cuts. We love hearing when our guests enjoyed their meal! Please come see us again soon!

Reviewed December 25, 2018

Yes the name says it all and everyone know everything is bigger and better in Texas. So go in and enjoy a really good steak and great service from the very nice staff.

Date of visit: October 2018
Thank Pati P
Tiffany C, Public Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded January 9, 2019

Pati P., Thank you for your kind words! We appreciate wonderful patrons such as yourself. Please come see us again soon! We look forward to serving you!

Reviewed December 20, 2018

I have eaten at this restaurant twice in the last two months. The first time I ordered catfish fingers (which I assumed would look like chicken fingers). What I got was nuggets and they were awful. I went there again the other day to give...More

Date of visit: December 2018
Thank NCGAMECOCK1
Tiffany C, Public Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded January 9, 2019

NCGAMECOCK1, Thank you so much for choosing to dine with us. We are so grateful to have patrons like you. We sincerely apologize our food did not meet your expectations and that your cheesesteak came out without any cheese on it. If you can email...More

Reviewed December 5, 2018

A year or so ago, my husband & I received a gift card to your establishment. We kept forgetting we had it. Until last night. We decided to use at our local Texas Steakhouse. Let state this first. Ken our waiter was great! He was...More

Date of visit: December 2018
Thank Prayznhim
Tiffany C, Public Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded January 9, 2019

Joan W., Thank you for taking the time to leave us your feedback. We are happy Ken took such good care of you, he is wonderful and we are lucky to have him. We are so sorry to hear our food did not meet your...More

Reviewed November 20, 2018

NY Strip was the special, tough piece of meat, ordered M Rare and was cooked very well. Always try to eat at a restaurant that i can not get at home and this is one that i probably will not go back to.More

Date of visit: November 2018
Thank Digger1973
Tiffany C, Public Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded December 4, 2018

Digger1973, We apologize your steak was overcooked! We would have been more than happy to re-fire one for you so we got it just right! We are happy you received good service but would love the opportunity to show you how good our food is!...More

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