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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$5 - $20
CUISINES
American, Steakhouse
Meals
Drinks, Lunch, Dinner
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features, about
Reviews (85)
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LanguageEnglish
Traveler rating
26
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15
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Reviewed August 11, 2020

Looks like ALL Sagebrush locations in NC are shutting down (scuttering), and this started waaaay before the COVID-19 came about.

Date of visit: July 2020
Helpful?
Reviewed November 7, 2019

We ordered filet steak and we could have cut it with a fork it was so tender. Very tasteful and well prepared. The staff were friendly and helpful, the restaurant was clean with a good atmosphere. We will eat there when we go back to...Mt Airy.More

Date of visit: October 2019
Helpful?
Reviewed September 16, 2019 via mobile

While visiting Mt Airy my wife and I went to Sagebrush Steakhouse for dinner. When we walked up to the front door and it was hanging open and out of adjustment that was a harbinger of things to come. Our waitress was very nice and...friendly but the rest of the restaurant was very poorly run. The bathroom was not filthy but it wasn't sparkling either. The restaurant was not busy at all but it took 20 to 30 minutes to get our food. I ordered an 8 ounce filet medium with a baked potato loaded and a house salad. I received an 8 ounce filet well done and a baked potato NOT loaded and a so so salad with so so dressing. All in all, the staff was nice but the management was not good at all. I definitely don't recommend.More

Date of visit: September 2019
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Reviewed July 8, 2019

Terrible dining experience. Meals here are not inexpensive...I can't say save your money because we left before the food came so I don't know how it was. The almost empty parking lot should have been a clue. We went in for dinner about 6:00pm on...a Sunday. Got seated right away. It took the waitress forever to come and take our drink order. She brought our drinks and took our food order. Never did come back with the bread but the coffee was steady seeping through the crack in the coffee cup onto the table. Had to get another waitress to get a new coffee. She brought it in a smaller cup and it was barely warm. Same coffee? I think so. A/C vents were rusty and there were wet spots all over the floor. We never did see the waitress again before we left.More

Date of visit: July 2019
Helpful?1  
Reviewed April 30, 2019

We ate here on Easter Sunday, the food was great , and Brandon our server was the best. They even had a Easter Bunny dressed up walking around. It was a great atmosphere. The salad had just a little too much water in the bottom...of each bowl but other than that no complaints on the food. We will return to this Sagebrush.More

Date of visit: April 2019
Helpful?
Reviewed April 2, 2019

During a road trip my husband and I ended up in Mt. Airy and wanted a nice place to eat. This steakhouse had great food and the price was reasonable. The service was good too.

Date of visit: March 2019
Helpful?
Reviewed December 14, 2018 via mobile

Few places were open on Thanksgiving night in Mount Airy. Spotting their lights glowing off the cars in the parking lot, we stopped in. We were seated quickly. The service was good, not overly attentive, and the order accurate. Good prices on the draft beers....Food was hot, not creative in presentation or taste. Table we were seated at on a sparse night was not wiped down before we sat down, but was cared for by server. Ok experience for weary travelers on a holiday. The sirloin steak came medium rare as requested. Not seasoned, so bland without adding sauce. Next time through the area we will look for another restaurant to try.More

Date of visit: November 2018
Helpful?1  
Support-JP, Guest Relations Manager at Sagebrush Steakhouse Mount Airy, responded to this reviewResponded December 16, 2018

Hi. I apologize for your poor experience. Please submit your contact information on sagebrushsteakhouse.com and I will have a representative contact you. Thank you in advance for giving us a chance to earn your trust again. Christine

Reviewed November 12, 2018

Service was great, food was average. My husband had the PhillyCheese Steak sandwich, he thought it was delicious! I had the 6oz sirloin, I ordered it medium rare because I hate overcooked steak, unfortunately it was still overcooked, it was very chewy and the ends...were burnt to a crunchy crisp, sad. Really disappointing since they call themselves a steakhouse. But the rolls were excellent! Hardly ever see cars in the parking lot, and if you do it's because "13 Bones" next door is out of parking... sorry, hard truth. That said, I really want Sagebrush to stay around, we need a good Steakhouse in town, Sagebrush needs to strive to be that steakhouse!More

Date of visit: November 2018
Helpful?
Support-JP, Guest Relations Manager at Sagebrush Steakhouse Mount Airy, responded to this reviewResponded November 13, 2018

Hi. I apologize for your poor experience. Please submit your contact information on sagebrushsteakhouse.com and I will have a representative contact you. Thank you in advance for giving us a chance to earn your trust again. Christine

Reviewed October 2, 2018

The food was cold and the service was poor. There were only about 5 other tables there when we arrived so it was not a busy time.More

Date of visit: August 2018
Helpful?1  
Support-JP, Guest Relations Manager at Sagebrush Steakhouse Mount Airy, responded to this reviewResponded October 3, 2018

Hi. I apologize for your poor experience in our Mt. Airy location. We strive to exceed your expectations with every visit and we obviously fell short of that. Please submit your contact information at sagebrushsteakhouse.com so a representative for that location can reach out to...More

Reviewed July 26, 2018 via mobile

You would expect them to be slow at 430, but it’s not why you think. Ordered a ribeye. It was served with a cold potato from the week before and the steak looked as though the cook stood on it. Cmon, if you can’t serve...a hot, fresh potato in a steakhouse, shut the doors, and if the steak looks as bad as it tastes, why did you ever open them to begin with?? Hadn’t eaten at a Sagebrush in years, now I remember why.More

Date of visit: July 2018
Helpful?1  
Support-JP, Guest Relations Manager at Sagebrush Steakhouse Mount Airy, responded to this reviewResponded July 27, 2018

Hi. I apologize for your poor experience in our Mt. Airy location. We strive to exceed your expectations with every visit and we obviously fell short of that. Please submit your contact information at sagebrushsteakhouse.com so a representative for that location can reach out to...More

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