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American, Steakhouse
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All reviews prime rib steak salad salmon stuffed tomatoes crab cakes anniversary dinner cooked to perfection great place to eat wait staff server tender ounce butter
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Reviewed August 2, 2020 via mobile

Visited many times in the past with good results! We haven’t been since they remodeled the restaurant and since the Covid shut down. By the way, remodel was great! Was so excited to have our anniversary dinner tonight!! My husband ordered the prime rib& it...was spot on & delicious. I ordered the nightly special of salmon& filet! It was amazing! I have a big service complaint! Our waitress came by after we were seated for 15+ min to ask if we wanted a drink. She had a tray of dirty dishes w her. We said yes for a wine & cocktail. Brought by another wait staff quickly oh good. Next time she came by with a tray of dirty dishes, she said did we want to order. Yes, ok she went to take tray away & came back for order. Long story short, every time she came to ask us if we needed anything was with a tray of someone’s dirty tray of dishes!! Really! We are dealing with Covid 19 & we wore masks into your establishment & are asked to social distance 6 ft! She stands over our table each time she walks by to speak to us about food while holding others contaminated dishes. Why aren’t your wait staff wearing gloves to take away used dishes? How do I know their hands were being washed after that before bringing my food?? All in all our food was 5 star but service 2. Not what I should see anytime but especially now when we are still in COVID regulationsMore

Date of visit: August 2020
Outwest_Steakhouse, General Manager at Outwest Steakhouse & Saddle, responded to this reviewResponded August 3, 2020

Hi and thank you for leaving this review! While I'm pleased that you enjoyed your meal, I'm as disturbed as you are about your service experience. It's absolutely unsightly. Servers are not trained to present other guests' used dishes to a table while addressing them....More

Reviewed March 12, 2020

Stopped in for dinner with a buddy after driving 12 hours from up north. We were told the wait would be about an hour so decided to wait. After a couple of drinks in the bar area we were seated at a table. 50 minutes...by the way. Kristen our server was great. She went over the specials, suggested some items, checked on us regularly and made the experience enjoyable. The food was top notch I had a steak, burgundy mushrooms and the pork belly beans. All were tremendous and my friends prime rib looked great. I have eaten in a lot of steakhouses and Outwest ranks up at the top. Worth the wait in my opinion. Too bad its a 12 hour drive! Next time through I will make a point of stopping though. Keep up the great workMore

Date of visit: March 2020
Outwest_Steakhouse, General Manager at Outwest Steakhouse & Saddle, responded to this reviewResponded March 13, 2020

Thanks for the great review! Please stop back the next time you get down here! --Michael O. General Manager

Reviewed March 4, 2020

We see why it is the number 1 place in Kernersville. The staff is very accomidating as we come with a 6 month old grandchild and they went out of their way to make sure everything was perfect for him, us and they surrounding tables....Super friendly staff that care about their jobs. They have a great menu but the Prime Rib was mouth watering and cooked perfect. The side of the stuffed tomatoes also are over the top. We have had nothing bad here. Try it !More

Date of visit: January 2020
Outwest_Steakhouse, General Manager at Outwest Steakhouse & Saddle, responded to this reviewResponded March 5, 2020

Thank you so much for the great review! We hope to see your family again soon! --Michael O. General Manager

Reviewed February 24, 2020

Tried 2 times and will not try again. It takes a lot to make me post a bad review, but I feel it necessary. Stopped in on a Saturday night roughly 6:30 and was told 1hour and 20 mins wait time... okay I'll try and...stick it out. 35 mins passed and not one person walked out paying but several people waiting had. When we neared an hour and only one couple waiting out of the many we decided to call it a night and go to J Peppers (fantastic food btw). Just stopped in on a Monday night (24th of February) there was no one waiting yet still a 15 min wait.... okay sure. 20 mins later ended up in the bar under first come first serve. Sat down and hostess brought over menus and silverware and a server/bartender walking by said "Hi guys", sadly this would be the last time we spoke to anyone. Sat for 20 mins and never even asked for our drinks and the server walked by us several times. I hope the food quality is better than it was before the remodel (it was pretty good, just not up to the price they charged) so eat or try at your own risk. I can tell you 2 great restaurants I found thanks to OutWest , JPeppers and Frida's!More

Date of visit: February 2020
Reviewed February 22, 2020 via mobile

I'm so disappointed. It was date night for us. We had been here before and had a great experience. Now, let me preface this with our server was great! I ordered lamb chops med rare. My husband the special.. filet and tiger shrimp. My lamb...was over done and his steak under done, shrimp over done and mashed potatoes cold. We asked for it to be corrected... Then my lamb came out ok, but it looked like it was thrown on the plate and no sauce. Hubbies meal was better but took much longer. In addition... I was blinded by the setting sun and no blinds. We spoke to the manager who apologized and said she would make it right for next time. We were offered a free dessert that they charged for, then took off the bill, then did not deliver it. And a $25 gift card. Soooo unhappy. :(More

Date of visit: February 2020
Reviewed February 11, 2020

remodeled, I enjoyed my caesar salad, ample portions, and the salmon was done right my server was friendly as my group was large and We sat at a long table. Thought we were getting in a room so conducting business was challenging. noticed the bar...remodeling.More

Date of visit: February 2020
Reviewed January 29, 2020

Our first time at this restaurant did not disappoint us. After extensive remolding they opened in Dec. The menu is extensive with a focus on steaks . Seafood dishes in our party were excellent . the bar area was packed so finding a seat was...an issue but expected on a Friday night. Our only issue with the bar is most all of the seating were high tops and difficult for some older folks to sit. would go back anytime. .More

Date of visit: January 2020
Reviewed January 15, 2020 via mobile

I am impressed with the new look. More room in the bar area and the patio is extremely nice. It has been a place that I enjoy, but now I know it will even better with the new look.

Date of visit: January 2020
Reviewed January 13, 2020

So glad they are back open and newly remodeled. We have been dining here for years and it’s one of our favorite restaurants, especially for prime rib. The stuffed tomatoes, Lamb lollipops, salmon, beef medallions, and salads are our favorites! I’ve heard the house made...desserts are fantastic, but we have only tried the creme brûlée. Very good! If you haven’t dined here, please do. You’ll certainly be back again and again...More

Date of visit: January 2020
Reviewed January 3, 2020

First time to Outwest Steakhouse. I have had prime rib all across the US and even in some other countries, and their 16 ounce cut was amazing! Thick yet tender. Cooked to perfection. The sides were excellent complements to the meat. We had the tomatoes...stuffed with creamed spinach and side salads. Bread was warm and butter was sweet and soft. Because we shared a plate we had room for dessert and it did not disappoint as well. We had the chocolate bundt cake. The atmosphere was formal yet not so formal that it felt stuffy. Loved the oversized chairs and high ceilings. Lighting felt bright and cheerful instead of dark and too formal.More

Date of visit: January 2020
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Questions & Answers
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Fernanda L
August 6, 2018|
AnswerShow all 5 answers
Response from marcpowell2011 | Reviewed this property |
Yes, they have a very nice patio. But being uncovered it can be very warm in the sun. They would make room to accommodate your needs. I would call first.
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