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RATINGS
Food
Service
Value
Atmosphere

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CUISINES
American, Steakhouse
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Dinner
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meals, features
Reviews (268)
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153
67
22
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12
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LanguageEnglish
Traveler rating
153
67
22
12
12
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All reviews prime rib steak salad brussel sprouts quality of food minute wait parking lot server medium appetizers greensboro winston
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Reviewed July 25, 2022

This restaurant has call ahead seating and we used it to get a table within 10 minutes of our arrival. The steaks we ordered were a little under cooked for medium but were very good. Service was quick and efficient.

Date of visit: July 2022
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Reviewed June 23, 2022

We visited Outwest for the first time Wednesday after reviewing the menu online. Upon entering, we were met with the background hum of many happy voices engaging in lively conversations, always a good sign. The wife loves a great steak, and has been a little...disappointed with the last few served her at popular steakhouses in Greensboro. She was not disappointed with the filet at Outwest. A beautiful cut was delivered medium rare, just as she requested (and she sometimes can be difficult to please with these things). I prefer seafood, and found the blackened grouper terrific. We look forward to sampling other items on the menu in the future. In these days of labor shortages, we found the service to be unexpectedly excellent (thank you Lilly for your attentiveness). All in all, it exceeded our expectations.More

Date of visit: June 2022
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Reviewed May 3, 2022 via mobile

Always consistent. The steaks are great. Had the prime rib this trip and it was delicious. Arrived at 5:15 and had a 45 minute wait. Very manageable with a drink from the bar. Crowd had cleared out a bit by 7:00.

Date of visit: May 2022
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Reviewed January 28, 2022

First time visit to Kernersville, and this place stood out from list of restaurants. Parking lot crowded on a Monday night which is always a good sign. Bar served Stella draft which always makes me happy. Ambiance and decor were excellent. Server, Hannah I think,...was extremely friendly and helpful for four of us who never ate there before. I was hesitant to order main course at same time as appetizer, but Hannah promised that our main order would not go in until we finished our appetizer. She was true to her word. All four of us were very happy with our food. Prime Rib was cooked to order (medium rare). Salads were excellent, as well as their Union Soup. Will always return here if I'm ever in this area again.More

Date of visit: January 2022
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Reviewed November 29, 2021

Always delicious and always happy with the service. Salads are fresh and cold and steaks are always hot.

Date of visit: November 2021
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Reviewed September 26, 2021 via mobile

waiter never came but once to bring us food never came fill up drinks for other ppl that was with us.. never came to check on us and i didnt rember the name i left a small tip but he didnt deserve it .. he...paid attention to the table beside us . we had to even go ask ppl at desk to get him come take our order we was sitting there 10 mins before we went ask for him come take our order ..More

Date of visit: September 2021
Helpful?2  
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Reviewed August 21, 2021 via mobile

Fabulous everytime! Prices have gone up some but the quality of food remains the same. The bleu cheese chips are addicting! Not on the menu but typically available.

Date of visit: August 2021
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Reviewed August 21, 2021 via mobile

I've visited every Friday, and ordered the same dish. The owner actually greets me when I arrive, and about 75% of the servers know me. Several weeks ago I ordered and it arrived over cooked. I advised the server it wasn't cooked as requested. He...took the plate, came back shortly after to tell me the "chef" said it was cooked how it needed to be. Well, if I'm paying for it, cook it the way I requested - rare. I told them to just keep it - I didn't want it. Within ten minutes the front end manager brought me a new plate and told me she repeatedly told them the first time to take it off the "grill". This time it was right. Since, the same manager has ensued it was right. Then tonight... What a nightmare! I ordered. Service was lack luster. My plate arrived and you could tell one side of the meat had been cut - all other sides reflected a completely different color. I told the server it had been cut, you could tell by coloring, I refused the plate and said I'd be going to a different restaurant going forward. Exact words: I can tell this side was cut, and I'm not accepting this sh*t. From now on I'll go to Chop House where they know how to cook some da*n tuna. Well I guess their "chef" got mad, came to my table, sweating profusely, eyes bulging, pointed his finger in my face, mumbling how he didn't want to serve me, I curse, and I complain about his food. (Mind you, I've returned two plates in 11 years) Well, did you not get the memo?! I already said I wouldn't be back. He made a pure spectacle of himself, putting his finger in a woman's face, acting insane cause he refuses to prepare food how it's ordered. Then, THEN he says he owns the place and no longer wanted me there. Well, Mike Orlick, you are a manager - NOT the owner! The owner is Bobby Leloudis and his lovely wife 'Gogo'. Just like your cooking skills, your words aren't worth much. It must be difficult for you to have a foodie as a customer... who is also a CHEF! Just despicable. And I don't mind taking my business (MONEY) to Chop House, or any of the MANY other restaurants in the area. At least they prepare food as ordered and treat their customers well.More

Date of visit: August 2021
Helpful?7  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 24, 2021 via mobile

Excellent service. Excellent food. Been here twice in 3 weeks for dinner and both times each person at our table was extremely pleased. How many restaurants can you say that about? Outwest is why I really prefer family owned restaurants. 15 minutes from either Greensboro...or Winston or High Point. Good atmosphere. Wonderful patio. Great food. A top choice in the Triad where you can’t go wrong.More

Date of visit: July 2021
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Reviewed June 11, 2021

There is so much echoing noise and conversation in this place; I had a headache for hours afterward. The Prime Rib was salty, dry, and tough and smelled rotten. They must be buying cheap meat and soaking it in tenderizer at improper temperatures. Mushrooms were...canned and boiled in a brown dye making them dark and tasteless. The salad was wilted. The dressing too sweet. My friend sent her Prime Rib back and got a steak. The steak was also bad; she ate it anyway she was so hungry but then got food poisoning. After only a couple of bites of my Prime Rib, I brought it home for the dog. The dog refused to eat it. Don't go to Out West !!!More

Date of visit: June 2021
Helpful?4  
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Reviewed May 29, 2021 via mobile

We thoroughly enjoyed the bone in ribeye and the prime rib! They were melt in your mouth tender. The Brussel sprouts were a bit greasy for me. Our waitress was terrific. we will be back!

Date of visit: May 2021
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Reviewed August 2, 2020 via mobile

Visited many times in the past with good results! We haven’t been since they remodeled the restaurant and since the Covid shut down. By the way, remodel was great! Was so excited to have our anniversary dinner tonight!! My husband ordered the prime rib& it...was spot on & delicious. I ordered the nightly special of salmon& filet! It was amazing! I have a big service complaint! Our waitress came by after we were seated for 15+ min to ask if we wanted a drink. She had a tray of dirty dishes w her. We said yes for a wine & cocktail. Brought by another wait staff quickly oh good. Next time she came by with a tray of dirty dishes, she said did we want to order. Yes, ok she went to take tray away & came back for order. Long story short, every time she came to ask us if we needed anything was with a tray of someone’s dirty tray of dishes!! Really! We are dealing with Covid 19 & we wore masks into your establishment & are asked to social distance 6 ft! She stands over our table each time she walks by to speak to us about food while holding others contaminated dishes. Why aren’t your wait staff wearing gloves to take away used dishes? How do I know their hands were being washed after that before bringing my food?? All in all our food was 5 star but service 2. Not what I should see anytime but especially now when we are still in COVID regulationsMore

Date of visit: August 2020
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Outwest_Steakhouse, General Manager at Outwest Steakhouse & Saddle, responded to this reviewResponded August 3, 2020

Hi and thank you for leaving this review! While I'm pleased that you enjoyed your meal, I'm as disturbed as you are about your service experience. It's absolutely unsightly. Servers are not trained to present other guests' used dishes to a table while addressing them....More

Reviewed March 12, 2020

Stopped in for dinner with a buddy after driving 12 hours from up north. We were told the wait would be about an hour so decided to wait. After a couple of drinks in the bar area we were seated at a table. 50 minutes...by the way. Kristen our server was great. She went over the specials, suggested some items, checked on us regularly and made the experience enjoyable. The food was top notch I had a steak, burgundy mushrooms and the pork belly beans. All were tremendous and my friends prime rib looked great. I have eaten in a lot of steakhouses and Outwest ranks up at the top. Worth the wait in my opinion. Too bad its a 12 hour drive! Next time through I will make a point of stopping though. Keep up the great workMore

Date of visit: March 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Outwest_Steakhouse, General Manager at Outwest Steakhouse & Saddle, responded to this reviewResponded March 13, 2020

Thanks for the great review! Please stop back the next time you get down here! --Michael O. General Manager

Reviewed March 4, 2020

We see why it is the number 1 place in Kernersville. The staff is very accomidating as we come with a 6 month old grandchild and they went out of their way to make sure everything was perfect for him, us and they surrounding tables....Super friendly staff that care about their jobs. They have a great menu but the Prime Rib was mouth watering and cooked perfect. The side of the stuffed tomatoes also are over the top. We have had nothing bad here. Try it !More

Date of visit: January 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Outwest_Steakhouse, General Manager at Outwest Steakhouse & Saddle, responded to this reviewResponded March 5, 2020

Thank you so much for the great review! We hope to see your family again soon! --Michael O. General Manager

Reviewed February 24, 2020

Tried 2 times and will not try again. It takes a lot to make me post a bad review, but I feel it necessary. Stopped in on a Saturday night roughly 6:30 and was told 1hour and 20 mins wait time... okay I'll try and...stick it out. 35 mins passed and not one person walked out paying but several people waiting had. When we neared an hour and only one couple waiting out of the many we decided to call it a night and go to J Peppers (fantastic food btw). Just stopped in on a Monday night (24th of February) there was no one waiting yet still a 15 min wait.... okay sure. 20 mins later ended up in the bar under first come first serve. Sat down and hostess brought over menus and silverware and a server/bartender walking by said "Hi guys", sadly this would be the last time we spoke to anyone. Sat for 20 mins and never even asked for our drinks and the server walked by us several times. I hope the food quality is better than it was before the remodel (it was pretty good, just not up to the price they charged) so eat or try at your own risk. I can tell you 2 great restaurants I found thanks to OutWest , JPeppers and Frida's!More

Date of visit: February 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
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Fernanda L
August 6, 2018|
AnswerShow all 5 answers
Response from marcpowell2011 | Reviewed this property |
Yes, they have a very nice patio. But being uncovered it can be very warm in the sun. They would make room to accommodate your needs. I would call first.
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Frequently Asked Questions about Outwest Steakhouse & Saddle

Yes, Outwest Steakhouse & Saddle offers takeout services.

Outwest Steakhouse & Saddle is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5