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The Boiler Room Steak House

$$ - $$$
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1024 Georgia Rd, Franklin, NC 28734-5820
+1 828-349-5555
11:00 am - 3:00 pm
Closed now
See all hours
Sun 11:00 am - 3:00 pm
Mon - Thu 11:00 am - 8:00 pm
Fri - Sat 11:00 am - 9:00 pm
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352 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 352: English reviews
franklin, North Carolina
Level Contributor
19 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago

Went for my birthday and was not disappointed. The people were polite and friendly. The table we were seated at was cozy. Nice lighting. The food was great as usual and ended up having to take some home. We had the steak with mushrooms, ceaser salad, rolls and cheesecake for dessert. I would recommend the Broiler room to friends and... More 

Thank darlene m
Gainesville, Ga
Level Contributor
142 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed January 21, 2017 via mobile

My Filet Migon was a little on the tough side but the salad bar, rolls with honey butter and the mashed potatoes were excellent. Full dinner menu not available when they have buffet which coincides with shows at the Smoky Mountain Center. Service was excellent and prompt. Loved convenience of making internet table reservation.

Thank trojan77
Franklin, North Carolina
1 review
5 of 5 bubbles Reviewed January 20, 2017

I got the soup, salad, and potato bar. All of the food and toppings were fresh, overall a great experience based on the food. Our wait staff was quick and kept all four of our drinks filled at all times and even went to the trouble of finding the child we had with us something to eat and drink that... More 

Thank 920423024
Level Contributor
60 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed January 13, 2017

They have a little bit of everything and something for everyone on their menu but our favorite by far was the Friday night buffet. Seafood, Crab legs, chicken, meatloaf and any side you could dream of. Can wait to visit the area again to go back!

Thank Jennifer M
Level Contributor
18 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed December 26, 2016 via mobile

Don't order anything that involves going to their buffet. Not even soup and salad. It's badly stocked. But what we ordered on the menu was good. It takes longer than most restaurants, and without beer, wine or any alcohol, it seems an even longer wait. Ask to sit in the train car!

Thank Fezoj S
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed December 23, 2016 via mobile

Food was edible as someone else said.....the service was awful.....was even told by the waitress one cook was about to get off so he didn't want to start cooking our meal and the other one had not arrived yet.....so we wait and wait.....do the less convenient thing from the Fun Factory and go somewhere else

Thank Jeff B
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed December 6, 2016 via mobile

Limited vegetarian options They have a nice size salad bar, with sweet and regular baked potatoes but each time I go I loose something like sunflower seeds, romaine lettuce, or black olives. Seams like you can only have one a day. The vegetable bowl, is tasteless, it sits in bland tomato water, it's because with a little bit of work... More 

Thank Kristy B
Blairsville, Georgia
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed November 7, 2016

My family and I have been many times to the Boiler Room for dinner. We had the pleasure to eat there on Nov. 5 2016 and had a waitress named Dorene. She had to be one of the greatest waitresses we have ever had. The kids and my wife loved her. Thanks for have great service people such as this.... More 

Thank majormojo1984
Chatsworth, Georgia
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 3, 2016

We have ate at the boiler room on several occasions. They have a good selection of foods on the buffet including sirloin steaks.

Thank 765timothyp
Franklin, North Carolina
Level Contributor
62 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed November 2, 2016

This place was voted Best Steak in Macon County and I haven't a clue why. My rib-eye was terrible. It was thin, tough, and had no flavor.

2 Thank Deanna L

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Lunch, Dinner
Restaurant features
Takeout, Buffet, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Free Wifi, Reservations, Private Dining
Good for
Large groups, Kids, Special occasions, Families with children, Local cuisine, Business meetings
Open Hours
11:00 am - 3:00 pm
11:00 am - 8:00 pm
11:00 am - 8:00 pm
11:00 am - 8:00 pm
11:00 am - 8:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
Location and Contact Information
  • Address: 1024 Georgia Rd, Franklin, NC 28734-5820
  • Location: United States  >  North Carolina (NC)  >  North Carolina Mountains  >  Franklin
  • Phone Number: +1 828-349-5555

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Boiler Room Steak House and other visitors
2 questions
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Questions? Get answers from The Boiler Room Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?