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Lunch, Dinner
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Reviewed May 23, 2018 via mobile

I placed an order online just to have pizza hut call me not even 5 minutes later to tell me they don't deliver in my neighborhood...which I didn't understand why not because I live not even a quarter of a mile from that pizza hut...well...the person on the phone said it's because they were robbed in my neighborhood before...well with disappointment I tell the lady I will come and pick it up even though I worked all day....I head to pizza hut. When I get there I ask the manager why would I even think robbing the driver seeing I paid my bill of $43.25 with my bank card...she said it doesn't matter they just don't deliver in my neighborhood...but tell me why me and my boyfriend seen a pizza hut delivery driver delivering in our neighborhood two weeks ago. Well I take my order and head back to my house...to just find out they never put the Pepsi in the bag...so I end up having to go back to get the Pepsi and the manager hands me a 20oz and I about crapped my pants because I thought for $1.89 I would get a 2 liter and she said nope that's what you get.well by now I'm aggravated so I head back to the house and start getting something to eat to find out instead of 12 wings I only got 10...now I'm really starting to get really mad...I bit into my pizza to find out it's soggy and something on it taste sour...I ended up spending $40.25 just to end up throwing it away...I'm so very very angry...so buyer beware...your better off going somewhere else or save your money!More

Date of visit: May 2018
Reviewed March 3, 2018 via mobile

The pizza was decent tasting, but my order was wrong, late, and cold. It took an hour to get our food when the delivery time was supposed to be 30-40 mins. The delivery driver told me it would take 45 mins to grab the 2...liter of Pepsi he forgot. Even though we live less than 2 miles from the store and there's a convience store down the street.Then the driver said the store would credit the drink charge back to my card. I hope so because we ended up having to go out to grab our own drinks, when the whole point of delivery was to be able to stay at home. I believe this store needs better management and an overall friendlier vibe. A 5 years ago, it was decent, and the manager corrected issues and was responsive, but it seems to have plummeted. The only reason I give two stars is because despite the food being cold upon arrival, the order was prepared correctly.More

Date of visit: March 2018
Reviewed August 9, 2017

I went with a friend on a Wedn. at noon. Our first clue that we should leave was that the salad bar was down. But the pizza buffet was open. For some crazy reason, we decided to go ahead and come in to eat. We...sat down but the waiter didn't come to see what we wanted for drinks. He wasn't busy. He just didn't go to any of the 3 tables that came in! I went up and asked him about where a waiter was and about the buffet. He said "I'm the waiter and help yourself to the buffet." So we did because surely he come get our drink order. Nope another table stopped him and told him they needed drinks. Then we stopped him and told him what we needed. He actuality seemed surprised that people wanted drinks. When we got finished we went to pay and were charged more than the $4.99 because we only got water which was free and not a drink which is what we had to order to get that price! Incredible not only are charging more but you don't have the complete buffet. Nope won't be back.More

Date of visit: August 2017
Reviewed February 15, 2017 via mobile

I ordered two large pan pizzas and some breadsticks for my office staff for quick working lunch. The girl who took our order by phone told me it would take about an hour for delivery and she was right on target with that time frame....We ordered a large Meat Lovers pan pizza along with a large pepperoni stuffed crust pan pizza and breadsticks. Everything was warm and delicious and the delivery person was very polite and anxious to please asking if we needed grated cheese packets or red pepper flakes. We would definitely use this Pizza Hut again.More

Date of visit: February 2017
Reviewed January 27, 2016

Went in for lunch and ordered the salad bar only. Surprised there were no eggs, no bacon, and no cheese on the salad bar. Whe the waitres brought my water she gave me my bill immediately. I looked at the ticket and it was about...1.50 more than the lunch menu where you could order all you can eat pizza AND salad bar. The waitress shared that I ordered the salad bar only and not the lunch buffet. I asked her where it made sense to charge me more than a dollar extra for the salad bar rather than just recommending the pizza buffet....and her response was that it wasn't her job to tell me what to order! I asked for the manager and explained to her my concern and recommended that she should have her staff inform the customer that it would be cheaper to order the lunch buffet and then just eat the salad bar. The manager replied that they were a business and that she had a responsibility to make a business profit. It never occurred to her that this is how you lose a customer. I shared my concern about the lack of normal items on the salad bar and she said if I wanted those kinds of items that I could go across the street to Ruby Tuesday! Unbelievable service and responsiveness. Been going to this location for years. Consider me now a FORMER customer!More

Date of visit: December 2015
Reviewed October 9, 2014

While the server was kind and the food was typical Pizza Hut (which I was craving...) when I asked for a personal pan pizza she told me they had just ran out of dough.... SOOOO...pizza hut doesn't make their dough fresh and they don't know...how to cut a medium dough to make it into a personal pan pizza dough...More

Date of visit: September 2014
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