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Chili's Grill & Bar

Mexican, American, Southwestern, Barbecue
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635 Cross Creek Mall, Fayetteville, NC 28303-7265
11:00 am - 11:00 pm
Closed now
All hours
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
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30 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 30: English reviews
Orlando, Florida
Level Contributor
80 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Christian was an excellent server. His care about my families enjoyment of our meal was evident in his countenance and actions. Since I am on a special diet he worked to accommodate me offering suggestions and asking clarifying questions. The fact that

Thank David B
Fuquay-Varina, North Carolina
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 23, 2016

Dropped in for lunch with 2 guys from work. One guy ordered a burger, no onions (commented he can't eat them) and fries. The other ordered a burger and with onion rings ($1 extra and replacing a side). I ordered Grilled Smoked Chicken Burrito with onion rings. When the food arrived, the first burger had onion rings and onions on... More 

Thank Kenny P
Miami, Florida
Level Contributor
38 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed August 12, 2016

We ate here during our hotel stay at the Embassy Suites and we had exceptional service from our server Jessica. She was fast and friendly. The food came out great and we had a overall great experience! Excellent location! Clean!

Thank MrsG4boys
Fayetteville, North Carolina
Level Contributor
32 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 28, 2016

This chilis has changed so much over the last 2 years, and for us, it's not any better. The menu changes, no more apples, and other items, advertise jalapeno corn bread but i have never been able to try it because they are always out? pay at the table is so impersonal ? And if you are paying cash, they... More 

Thank Chris C
Hope Mills, North Carolina
Level Contributor
76 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 20, 2016

This was our first time in this restaurant and the wait staff was very helpful and attentive to our needs. They helped us with the menu and helped us design a meal for our desires. They helped us set up an account to make our day more enjoyable.

Thank Gary E
Raeford, North Carolina
Level Contributor
66 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed March 20, 2016 via mobile

I had not been in this Chili's for about three years due to a prior visit being poor. The only reason I went this time is because someone gave my spouse a gift card. I ordered a burger without sauce, but I didn't know they would sabotage it with garlic pickles. I despise those Ziosks that have started showing up... More 

Thank 1chevy
Fayetteville, North Carolina
Level Contributor
267 reviews
142 restaurant reviews
common_n_restaurant_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed February 4, 2016

We've enjoyed this Chili's twice in the last three months and have been more than pleased with each visit. The service is very good and the menu continues to be varied with new entrees to choose from as well as their usual stand-bys. I will say that for a busy place, it is nice to be seated in a clean... More 

Thank camodoc9
Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 16, 2016 via mobile

Came here because usually it's dependable, but tonight we ordered appetizers as our main meals and waited 15 minutes for them. The manager came by to ask what we we're waiting on and when we told him he said he'd check on it. 2 min later our food came out but it was warm.

Thank tyrika g
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 13, 2015

Staff rude. Not friendly. Ordered food. Service very fast. Appetizer and meal came to table at the same time. Not good. Server was rude. Rushed. We were still eating our meal. He came several times to ask if we were finished! At one point I lost it and said to him "please let us eat and finish our meal". Won't... More 

Thank Marisa B
Fayetteville, North Carolina
Level Contributor
247 reviews
187 restaurant reviews
common_n_restaurant_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed July 31, 2015 via mobile

The Chili's franchise is a decent one. Food and.drinks are tasty. Service is good, but could be better. Had the shrimp and steak fajitas and enjoyed them. Had a couple of the premium margaritas. (+) No sour mix used in margaritas. (-) Still rather ordinary despite being premium.

Thank Troy H

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Restaurant Details

Rating summary
  • Food
    3 of 5 stars
    3 of 5 stars
  • Value
    3 of 5 stars
    3 of 5 stars
Average prices
Mexican, American, Southwestern, Barbecue
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol
Good for
Large groups, Families with children, Bar scene
Open Hours
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:00 am
11:00 am - 12:00 am
Location and Contact Information
  • Address: 635 Cross Creek Mall, Fayetteville, NC 28303-7265
  • Location: United States  >  North Carolina (NC)  >  Fayetteville
  • Phone Number: 910-864-4363

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?