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Shatley Springs Restaurant

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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
What you can expect during your visit
  • Hand sanitizer available to guests & staff
  • Tables disinfected between guests
  • Face masks required for guests in public areas
  • Floors marked for social distancing
Updated 09/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shatley Springs Restaurant
Updated 09/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American
Special Diets
Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch
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meals, features, about
Reviews (465)
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465 results
Traveler rating
195
98
60
55
57
Traveler type
Time of year
LanguageEnglish
Traveler rating
195
98
60
55
57
Show reviews that mention
All reviews country ham fried chicken biscuits cream corn cobbler pancakes banana pudding fries family style spring water country cooking green beans all you can eat red eye gravy rocking chairs country atmosphere front porch
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Reviewed 1 week ago

I love shatley springs restaurant. I hope to stay in the cabins next time! The food was wonderful and the outdoor music was nice!

Date of visit: October 2019
Helpful?1  
Reviewed 2 weeks ago via mobile

All my life I had heard about Shatley Springs.. So finally I go...Signed in at 11:30 finally got a table at 2: 30..No waitess showed up for 15 minutes the tables next us had great waitresses. We were already frustrated for having to wait so...long.. She gets our order food was ok..However I wanted Chicken dark meat. When she came with the food she said they were waiting on the legs to come up.. She substituted a breast instead and said she just gave me one in place of the leg which I ate Not my favorite ..The wait staff were wearing masks which was good but the experience we had probably will not make a return trip..More

Date of visit: September 2020
Helpful?1  
Reviewed 3 weeks ago

I visited Shatley in July. Wanted to dine in restaurant. I asked about taking my piece of chicken with me if I didn’t eat it In the restaurant. Waitress emphatically said no. All uneaten food stays in restaurant. Ok. I explained that I was willing...to order the take out portion (2pieces) of chicken and dine in restaurant. Asked if I could Take out the one piece of chicken that I did not eat on my plate. Waitress said manager says no no no. But I could eat a take out portion and sit in the porch and enjoy it. I understand that the family style can offer issues. But if you’re 70 and simply want to dine in with single portion and not get extra- the restaurant should welcome this option.More

Date of visit: July 2020
Helpful?1  
Reviewed August 16, 2020

We decided around lunch time that we wanted to go to Shatley Springs on Saturday. It was my husband, our son and one of our daughters. We are about an hour and 20 minutes drive from there, so we ended up with a mid afternoon...lunch. It was more crowded than I had expected. We had about a 35 minute wait, which wasn't too bad considering all the people there. This was my first time going since they opened back up. I usually just get 4 vegetables but yesterday the only choice was the 2 meat family deal. My husband and son had eaten breakfast there a few weeks ago. We all had to get the same thing but that was fine. We chose fried chicken and ham and they give you all the sides and your drink and dessert. I think we had 9 sides on our table. The vegetables were all good. Our waitress was very nice and we had great service. She checked on us often and she brought back 2nds on the food we were out of that we wanted more of. We just asked for more chicken and corn. We had biscuits and ham left over to bring home. We all four had different desserts. I loved the blackberry cobbler with ice cream. My son liked the apple crisp with ice cream and our daughter loved the oreo pudding.More

Date of visit: August 2020
Helpful?1  
Reviewed August 16, 2020 via mobile

For a family style place. They bring very small bowels of food. Had to ask for more right off to feed the 4 of us. Pancakes was hard and cost extra. Ask for more meats and eggs and awaited at least 30 minutes and never...saw our waitress again and never got any refills on anything. Very disappointed. And if you read the reviews not many good ones anymore. Plus they say tell someone while you are there but there's one review where the manager said more less she didn't care.More

Date of visit: August 2020
Helpful?2  
Reviewed August 8, 2020

Food was very good, service was good, no complaints. Price was not bad considering all the food plus desert we got. Just a great place to go and relax and breathe the fresh mountain air. Looking forward to coming back again.

Date of visit: August 2020
Helpful?
Reviewed August 6, 2020

I have heard so much about Shatley Springs, I didn't think I was at the same place. Almost no social distancing or mask. There was over an hour and 1/2 wait to be seated. When we were seated and ordered the young man was very...nice, but the food was cold they were out of several items, there was little to no seasoning of the food. I will not return here. Left a bad taste with me, thought it was also a little over priced for the value.More

Date of visit: August 2020
Helpful?1  
Reviewed August 4, 2020

HORRIBLE AND VERY RUDE MANAGER Drove 2 hours, waited 2 hours, waited 20 minutes after being seated, had to ask for a server. Brought tea, biscuits & took our order. Brought out Veges and ham & was told should be 6 more minutes before chicken...came out. Ate, NO CHICKEN yet. Told another 20-30 minutes on chicken, did we want desert? Cobbler was terrible. Couldn’t even eat it. Paid our bill of 32.08 & ask for manager——-I told her of our service and lack of chicken. SHE WAS THE CHICKEN FRYER. Never apologizeD for horrible service and lack of food. SHE TOLD ME IF SHE DIDNT HAVE TO BE DEALING WITH ME THEN SHE COULD BE FRYING CHICKEN FOR EVERYONE ELSE!!!!!!!!!!!!!!! Remember I never got chicken. Told me to make any complaints I wanted to but they would just block them. DANIEL BOONE INN IS A FAMILY STYLE RESTAURANT IN BOONE NEAR APP STATE.... worth going there. Shatley Springs is not what it used to be and they stopped serving the all you can eat family styleMore

Date of visit: August 2020
Helpful?3  
Reviewed August 4, 2020 via mobile

We’ve been for breakfast before and it was yummy. Got there at 5:30 on Sunday night. Waited an hour and a half. And when they sat us it was completely empty. They told us when sitting us that they were out of cornbread and biscuits....We had waited so long we stayed anyway. What we got was end of day food that had been sitting too long. They ran out of mashed potatoes and cabbage too. There were 2 of us. We initially got one small side of each then they ran out. Was very disappointed. The servers had masks on about half the time. Most pulled mask up and down which defeats purpose. Kitchen wasn’t wearing masks.More

Date of visit: August 2020
Helpful?1  
Reviewed August 2, 2020

Food was sorry and cold. Bring you four biscuits and only two small pats of butter. Waiter needed more training. I won’t be back.

Date of visit: August 2020
Helpful?
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Questions & Answers
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GoPlaces272095
November 5, 2019|
AnswerShow all 5 answers
Response from Vonnie J | Reviewed this property |
Check their online site. I do not know.
0
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Camper633291
October 26, 2019|
AnswerShow all 5 answers
Response from Tracie D | Property representative |
The restaurant will be open until Sunday, December 1. Through the month of November we will be open Thursday, Friday, Saturday and Sunday from 7 am - 8 pm. I hope you will come and see us. If you are interested in making... More
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Nomad789114
September 16, 2019|
AnswerShow all 5 answers
Response from Claire H | Property representative |
Hours are posted on the website, at: shatleysprings_._com
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