We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Mert's Heart & Soul

Certificate of Excellence
$$ - $$$
First Ward
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
214 N College St, Charlotte, NC 28202-2112
+1 704-342-4222
Today
9:00 am - 11:30 pm
Open now
All hours
Hours:
Sun 9:00 am - 9:30 pm
Mon - Thu 11:00 am - 9:30 pm
Fri 11:00 am - 11:30 pm
Sat 9:00 am - 11:30 pm
More Info
Add Photo Write a Review

764 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 763: English reviews
Charlotte, North Carolina
Level Contributor
4 reviews
3 restaurant reviews
3 of 5 bubbles Reviewed 5 days ago NEW

People raved about this place but it's ok. I found the food to be ok and the waitstaff to be sort of rude. After living in Atlanta, GA and eating soulfood in that area, it's hard to find that same "put your blood, sweat and tears" kind of food in NC. I think that if you want true soulfood, I... More 

Helpful?
Thank bmcausie
Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

The atmosphere was nice and wholesome. The food was really good. We went on Sunday during brunch, and the prices were reasonable. Would recommend and will visit again.

Helpful?
Thank Giovanna R
Baton Rouge, Louisiana
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Super lucky to stumble upon this gem while wondering around downtown Charlotte. Southern soul food in an awesome little joint. The waitresses were super friendly and accommodating. Food was excellent although it took a while to get served. Would definitely visit again when visiting Charlotte .

Helpful?
Thank GeauxTigers351
Charlotte, North Carolina
Level Contributor
34 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 week ago

If you are looking for real southern food this is the place. Don't come here if you are on a diet this place is stomach filling delicious calorie counts aren't allowed

Helpful?
Thank pleeb
Bristol, Tennessee
Level Contributor
100 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

This was our first foray into Carolina low-country cooking. The restaurant is upbeat, the service is responsive and the prices are low. The recipes are excellent and reflect cooking that evolved in the Carolina low-country over the past 250 years or so. It is delicious and satisfying.

Helpful?
Thank Claude F
Carlsbad, California
Level Contributor
281 reviews
96 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Came here for lunch on the recommendation from our hotel staff. What a treat. The dishes are tasty and plentiful. Service was super friendly. Truly a local find!

Helpful?
Thank carpe_itineris
Charlotte, North Carolina
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

I've eaten at Mert's many times - and I have to say that the thing I look forward to the most is a hot cornbread loaf with butter! Absolutely delicious. I'm a big fan of their veggies - highly recommend the okra and tomatos as well as the greens. I rarely get a meat (too full from that cornbread!), so... More 

Helpful?
Thank MarcyJo
Charlotte, North Carolina
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Haven't been in some time but always great people serving good home cooking. Take visitors from out of town here.

Helpful?
Thank jennifer w
Charlotte, North Carolina
Level Contributor
143 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

I've always wanted Mert's to be better than it really is. The food is filling, but without a lot of taste.

Helpful?
Thank usachaz
Charlotte, North Carolina
1 review
1 of 5 bubbles Reviewed 4 weeks ago

Terrible first experience. I work at a prominent downtown hotel and have been told to try Merts. My co-worker and I decided to try it and I can say I will never eat at this place again or recommend this place to any of our guests staying at our hotel in the future. The beef ribs were hard and dry... More 

Helpful?
Thank chriscantell

Travelers who viewed Mert's Heart & Soul also viewed

 

Been to Mert's Heart & Soul? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
$20
Cuisine
American
Meals
Brunch, Breakfast, Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Dining on a budget, Large groups, Local cuisine, Kids, Families with children
Open Hours
Sunday
9:00 am - 9:30 pm
Monday
11:00 am - 9:30 pm
Tuesday
11:00 am - 9:30 pm
Wednesday
11:00 am - 9:30 pm
Thursday
11:00 am - 9:30 pm
Friday
11:00 am - 11:30 pm
Saturday
9:00 am - 11:30 pm
Location and Contact Information
  • Address: 214 N College St, Charlotte, NC 28202-2112
  • Location: United States  >  North Carolina (NC)  >  Charlotte>  > First Ward
  • Neighborhood: First Ward
  • Phone Number: +1 704-342-4222

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Mert's Heart & Soul and other visitors
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Mert's Heart & Soul staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?