We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Mert's Heart & Soul

Certificate of Excellence
$$ - $$$
First Ward
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
214 N College St, Charlotte, NC 28202-2112
+1 704-342-4222
9:00 am - 9:30 pm
Closed now
See all hours
Sun 9:00 am - 9:30 pm
Mon - Thu 11:00 am - 9:30 pm
Fri 11:00 am - 11:30 pm
Sat 9:00 am - 11:30 pm
More Info
Add Photo Write a Review

775 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 774: English reviews
2 reviews
4 of 5 bubbles Reviewed 4 days ago NEW

The restaurant was nice and very inviting. I thought I was at my grandmother's dinner table. The food is spicey and rich which is awesome to the taste buds.

Thank Delorisagbesse
Milan, Italy
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

My friend took me here the day I arrived in NC. I ordered the Creole Salmon, Yams and Collard Greens. After eating the yams, collard greens and cornbread, I couldn't finish the salmon. Those sides were so good. I missed getting the Fried Green Tomatoes. Hopefully next time, I'll have them.

Thank sachab28
Raleigh, North Carolina, USA
Level Contributor
19 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

There is a reason when I walked by this restaurant a line was coming out the door and the aroma embraced and lingered after you were blocks away. The food was delicious. The staff was knowledgeable and friendly. I would suggest getting there early but if not the wait is definitely worth it. I did not get dessert but next... More 

Thank onehart99
Charlotte, North Carolina
Level Contributor
25 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

Mert's Heart and Soul is usually the first place the pop's up when you're searching for soul food in the downtown area of Charlotte. It's been around for years and has established a pretty decent reputation and following. I personally don't care for the food but was invited by a friend to join them for lunch, and they were treating... More 

Thank Akilah W
Charlotte, North Carolina
Level Contributor
19 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

It's a crowded, loud experience where you leave smelling of overcooked food. There are much better places in Charlotte to get soul food. The food is overworked or lacking flavor. I gave this place several tries, b/c it was near my office, but after consistently disappointing results I just can't anymore.

Thank kecates
Chestertown, Maryland
Level Contributor
536 reviews
345 restaurant reviews
common_n_restaurant_reviews_1bd8 246 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

I love soul food... and I make great corn bread... great black-eyed peas... and great collards. Not just very good... GREAT. We ate here at lunch on Thursday before the Belk Bowl football game between Virginia Tech and Arkansas... as it was recommended by a local who had cheered us with a 'Go Hokies!!'. He was an architect finishing work... More 

Thank Hokie67
Dunedin, Florida
Level Contributor
105 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

We went here with the extended family as a direct result of watching Guy Fieri's show highlighting the restaurant. The food is outstanding, but don't expect a fancy dining experience or quiet romantic setting. This is a soul food place, with good food, plenty of it, and reasonable prices.

Thank Kenneth H
Fort Myers, Florida
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 17, 2016 via mobile

Wonderful little place to eat. Kinda stumbled on this place. From the moment we walked in the door the atmosphere was wonderful. From the music playing to the smiles on the employees faces. The waiters was very knowledgeable about the menu. Even recommended a few things based on what we where looking for. Def will visit again when Uptown Charlotte.

Thank Billy D
Charlotte, North Carolina
Level Contributor
24 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed December 14, 2016

I went here about 3 months ago. nice place in downtown Charlotte. I first heard about this restaurant years ago on the "Diners, Drive-ins and Dives" TV show but just got around to visiting. Loved the food. the menu had a lot of interesting entree's. I had the salmon cakes and collards, yummy. would recommend this to anyone that would... More 

Thank kd757
Saint Augustine, Florida
Level Contributor
28 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed December 14, 2016 via mobile

Great food. Very good service. Atmosphere was very cool, but I can see where some may not looks the crowded close tables. We talked to the folks next to us and got great order advice. I highly recommend this place.

Thank Kevin O

Travelers who viewed Mert's Heart & Soul also viewed


Been to Mert's Heart & Soul? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
Brunch, Breakfast, Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Dining on a budget, Local cuisine, Families with children, Kids
Open Hours
9:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 11:30 pm
9:00 am - 11:30 pm
Location and Contact Information
  • Address: 214 N College St, Charlotte, NC 28202-2112
  • Location: United States  >  North Carolina (NC)  >  Charlotte>  > First Ward
  • Neighborhood: First Ward
  • Phone Number: +1 704-342-4222

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Mert's Heart & Soul and other visitors
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Mert's Heart & Soul staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?