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2
Fri, 10/30
8:00 PM
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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$21 - $30
CUISINES
American, Steakhouse
Special Diets
Gluten Free Options, Vegetarian Friendly
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meals, features, about
Reviews (330)
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322 results
Traveler rating
169
117
23
8
5
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LanguageEnglish
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Traveler rating
169
117
23
8
5
Show reviews that mention
All reviews steak prime rib salmon loaded baked potato salad pineapple bread potatoes enjoyed their meals prices are reasonable sides booth
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Reviewed August 30, 2020

During COVID we've been getting a lot of deliveries and we keep going back to Firebirds. Great menu, great quality. There's good food for the entire family - love the steak.

Date of visit: June 2020
Helpful?
Reviewed May 20, 2020

I've been here a few times. Food is excellent. Service is also. One time getting takeout they forgot a topping but overall good stuff.

Date of visit: May 2020
Helpful?
Reviewed March 5, 2020

Service was great. Restaurant was very comfortable. Food was OK, not great. Fortunately, not too expensive.

Date of visit: March 2020
Helpful?
Reviewed January 20, 2020

I’m going to start with the negatives. First off make reservations. They are very busy and if you have any special requests put them in your reservation. We requested a table instead of a booth, but when we got there we were told that no...tables were available due to large parties. They lied. After pushing the issue and the fact that we made our reservation with a request for a table we were seated at a table among other open tables around us. Bad host. Second issue parking. Use the valet, most of the parking by the restaurant is reserved for condo residents, so you have to use the valet. It’s free but you are expected to tip. Now, the positives. The food is phenomenal. Prime rib, steak, chicken all cooked over a wood fire. Yum. The prime rib is why we came here but I would love to sample all their food. The table service was good, but the food... mmm mmm goodMore

Date of visit: January 2020
Helpful?
Reviewed January 12, 2020

We went for lunch a few of my friends we really enjoyed our meal some got salads with steak great tender steak others had the chicken and pineapple really really tasty we really had great service and we definitely will return.

Date of visit: November 2019
Helpful?
Reviewed December 21, 2019 via mobile

Not as good as my last trip to a Firebirds. The bread is wonderful. I had the salmon and it was overdone. Husband enjoyed his chicken. Wait staff all seemed terribly unenthusiastic but were nice. Nothing special and I probably will not return based on...the price.More

Date of visit: December 2019
Helpful?
Firebirdsgrill, Owner at Firebirds Wood Fired Grill, responded to this reviewResponded December 23, 2019

We appreciate your feedback and thank you for taking the time to bring this to our attention. The experience you are describing does not reflect the service or quality food we aim to deliver and are known for. I would like to have our regional...More

Reviewed November 16, 2019

Whether celebrating an occasion, or just getting out --- our family loves this Firebird location. From great friendly service, to a solid menu, to wine that is superb, we enjoy this restaurant and it is always a positive experience.

Date of visit: September 2019
Helpful?
Reviewed November 12, 2019

Came in for the Veteran day special and despite being solo, they were quick to honor the free meal they were offering. I was allowed to order whatever I wanted off the menu so I went with the Ribeye, and a loaded baked potato. Top...notch. The steak was perfectly cooked, had excellent flavor and the potato was awesome too. Sat at the bar, and while I don't remember the bartender's name, she was superb and provided excellent service. Thanks guys for lunch!More

Date of visit: November 2019
Helpful?3  
Reviewed November 6, 2019 via mobile

Usually everything is great here I’m a frequent visitor but tonight not so good. The table service was terrible, than after waiting over thirty minutes the food arrived cold. I had to go and find the server to get a glass of water. Oh well...tonight’s visit was not so good but as I said it’s usually great here. The manager was very apologetic but does that make a difference for cold food and slow service NO.More

Date of visit: November 2019
Helpful?2  
Firebirdsgrill, Guest Relations Manager at Firebirds Wood Fired Grill, responded to this reviewResponded November 12, 2019

Dear David, Thank you for the valuable feedback regarding your recent visit to Firebirds in Southpark. I'm glad to hear that you've enjoyed your visits with us in the past but I'm sorry that we did not execute our usual quality of food and service...More

Reviewed November 6, 2019

Looking for a restaurant that had a private room that could sit about 23 people and great food . We found it. From the moment we walked in had a cocktail hour in the bar before eating ,we were amazed at the service , from...the Bartender to the hostess & waitress , they all couldn't been more accommodating . When we finally made it back to the room and sat down , they were all on there toes and making everything perfect. From the great Steaks to the yummy deserts , food was outstanding. They never pushed us to hurry up and get out and then couldn't do enough for us. A foot note we didn't realize the time and didn't finish up till 10:30 PM and the restaurant closes at 10:00 PM . They never said a word and thanked us several times for our patronage . This team is top notch and will return soon. PS: Kitchen cooks were excellent!More

Date of visit: October 2019
Helpful?1  
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Questions & Answers
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Connie T
November 25, 2015|
Answer
Response from Firebirdsgrill | Property representative |
Connie, I'm so sorry for the late response. We are closed on Thanksgiving and Christmas Day every year. Please visit our website for holiday hours or call your local Firebirds. Thank you
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