My wife and I live within walking distance of the Park Rd store, and have been frequent patrons for the past 5 years. During that time, we made 2 suggestions on numerous occasions. First, we'd like to see some vegan desserts added (has not happened)...and second, open the second cash register for "coffee only" patrons, so they don't have to wait in line for 15 minutes (not happened). So, today my friends and I met at 8:30 am for coffee. They were very busy, and the line extremely long. After more than 15 minutes, we finally arrived at the counter, and asked if we'd like anything from the dessert counter. I said no thank you, and asked if the manager is available. He was standing there. So I began "We only came in for coffee and have been in line for over 15 minutes, is there". And that's all I got out before he interrupted me, saying "There's a Starbucks around the corner. You are welcome to go there". I said "so you're telling us to go to Starbuck's for our coffee?" His response; "It is what it is. Have a nice day". This is the manager ? So, today is the last time I'll ever enter an Amelie's.More