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Customshop: Handcrafted Food

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1601 Elizabeth Ave, Charlotte, NC
+1 704-333-3396
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  • Excellent47%
  • Very good29%
  • Average20%
  • Poor2%
  • Terrible2%
Travelers talk about
“bbq octopus” (8 reviews)
“charcuterie” (6 reviews)
“scallops” (9 reviews)
Closed Now
All hours
American, International, Gluten Free Options
1601 Elizabeth Ave, Charlotte, NC
All Details
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Reviews (88)
Traveler rating
Traveler type
Time of year

11 - 20 of 88 reviews

A TripAdvisor Member
Reviewed February 18, 2017 via mobile

The food is ok, Jill the server is rude and condescending, the bartender is inattentive and rude also. I felt unwelcome and unwanted at this establishment. Over all a very poor experience. Won't be returning to this place. If you do go, make sure to...More

Thank A TripAdvisor Member
Reviewed February 13, 2017

Great tapas styled menu and excellent wine selection make for a great dinner reservation that is close to uptown and a great location w/in Charlotte's Elizabeth Neighborhood. Never disappointing and always offering great service for a quiet + relaxing dinner. If ever asked by folks...More

Thank Ludlow3
Reviewed February 13, 2017

We were surprised by the very small servings. We are not an "all you can eat" couple, but even for us...tiny portions were surprising. Parking can be challenging. Wait staff were above average. Drinks were wonderful, food was better than average but not outstanding.

Thank j d
Reviewed January 17, 2017

The first time we went to Customshop, we were truly wowed by the food and the waitstaff. We couldn't wait to go back so we did a few months later. The experience was decidedly different. The staff was indifferent and the food mediocre.

Thank judith576
Reviewed January 7, 2017

I really want to rate this 3.5 stars. It is a good restaurant, but to me just not knock your socks off good like some of the reviewers think. I visited here a while back and thought it was OK, but it was restaurant week,...More

Thank echostar1
Reviewed December 10, 2016

Customshop has been one of our top restaurant choices in Charlotte for years. We went with another couple at years end for what we thought would be a great night. It just did not go well. The menu has changed and was very limited. For...More

Thank BrianR871
Reviewed November 1, 2016 via mobile

Great experience- wine list well curated and offers special small vintage selections. Service (April) was courteous and informed. Small plates are a great choice and save room for the chocolate soufflé and the honeycomb/ beet dish- yes for dessert!

Thank Ragushill
Reviewed October 23, 2016

I suggest you look at the menu online before going. The selection is quite limited and highly unusual. They had a halibut special when I was there as an entree and it was very, very good. A number of the small plates were strange, BBQ...More

Thank Luminakkk
Reviewed October 22, 2016 via mobile

Interesting, innovative and always, always an amazing dining experience. Friendly and attentive service. Delicious dishes, fish and seafood is the freshest I have had outside of San Francisco. Hip but casual ambiance. I love this place!

Thank lindajoyw
Reviewed October 17, 2016 via mobile

Amazing food, great service and interesting wine pairings. Their crisps, raw marinated fish, amazing. Appetizers are always interesting, charcuterie or chef selections. It's a great date option or a place to impress our of town guests.

Thank Janice H
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Nearby Attractions
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.60 miles away
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.03 miles away
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.79 miles away
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.47 miles away
Questions & Answers
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$20 - $45
Breakfast, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Serves Alcohol, Full Bar
Dining Style
Casual Elegant
Good for
Open Hours
10:00 AM - 9:00 PM
5:00 PM - 10:00 PM
5:00 PM - 10:00 PM
5:00 PM - 10:00 PM
5:00 PM - 10:00 PM
5:00 PM - 11:00 PM
5:00 PM - 11:00 PM
Location and Contact Information
  • Address: 1601 Elizabeth Ave, Charlotte, NC
  • Location: United States  >  North Carolina (NC)  >  Charlotte>  > Elizabeth
  • Neighborhood: Elizabeth
  • Phone Number: +1 704-333-3396
  • E-mail
Customshop is a modern trattoria with a neighborhood feel, located in the heart of Charlotte, North Carolina. Our seasonally-driven menu offers an eclectic mix of traditional and innovative American dishes inspired by Italian, French, and Spanish cuisine.
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