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411 West Italian Cafe

Certificate of Excellence
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411 W Franklin St, Chapel Hill, NC 27516-2314
+1 919-967-2782
10:30 am - 9:30 pm
Open now
See all hours
Sun 10:30 am - 9:30 pm
Mon - Thu 11:30 am - 9:30 pm
Fri - Sat 11:30 am - 10:30 pm
More Info
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332 Reviews from our TripAdvisor Community

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Time of year
Showing 331: English reviews
Chapel Hill, North Carolina
Level Contributor
11 reviews
10 restaurant reviews
4 of 5 bubbles Reviewed 2 days ago NEW via mobile

A friend and I went to 411 West to catch up, and we really enjoyed our brunch. We each ordered chicken and waffles, which was tasty, fresh, and not at all greasy. Service was good and food was good. Typical Chapel Hill brunch prices (I believe the plates ran about $12 each). In the past I have eaten here for... More 

Thank TriangleTarheel
Chapel Hill, North Carolina
Level Contributor
26 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

Perfect spot for delicious Italian food. Plenty of pasta dishes as well as salads and desserts. Great place for a girls or couples night out.

Thank lstaelin
Chapel Hill, North Carolina
Level Contributor
28 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

So, so many special nights here... Outstanding food, oustanding bar, outstanding atmosphere, and the owners are outstanding members of the community. Love this place, and everything about it.

Thank Zemo T
Chapel Hill, North Carolina
Level Contributor
208 reviews
189 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed December 11, 2016

411 has been a long-time standby of ours in Chapel Hill. Good food, good value, nice environment. We went for Sunday brunch and we had a party of 12. The space, at the back of the restaurant was very attractive and full of light. The service was good. But the food was disappointing. Two of us had the BLT. It... More 

Thank Barry17149021
Greenville, NC
Level Contributor
45 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed November 13, 2016 via mobile

Nice reviews led us here for dinner. Barely better than mediocre food for dinner means we won't return.

Thank Philip R
New York City, New York
Level Contributor
50 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 28, 2016

411 West is one of my favorite restaurants in Chapel Hill. It's got a great bar and dining atmosphere. Excellent pastas and pizzas. Also, very good value. It's a nice comfortable place to dine and the servers are all friendly!

Thank AlexNicholas
Dallas, Texas
Level Contributor
79 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed October 27, 2016

Had the pleasure of being hosted here by the folks we were visiting and what a nice treat. Eggplant parm was one of the best but needed to order a side of pasta(had to raid a fellow diners to try it and it was great also). Really good and one of the best I have had. Pricing seemed reasonable and... More 

Thank Peter2150
Level Contributor
250 reviews
162 restaurant reviews
common_n_restaurant_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed October 23, 2016

I stopped in 411 for a fairly quick dinner after my first choice was booked up. I was pleasantly surprised. I had the chicken parmigiana, which featured a nicely crisp and cheesy double chicken breast on top of a bed of homemade pasta. The pasta would have benefited from a little more sauce, and I felt that the sauce itself... More 

Thank travelguyPa
Gainesville, Florida
Level Contributor
27 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 23, 2016 via mobile

This bistro-style Italian restaurant has been on the main drag of Franklin Street for over 20 years. The menu has changed little as you shouldn't mess with success. Pasta dishes are probably most popular, with other grilled items as well. Very popular with locals for slightly up-scale family dining, couples, nights out. Can be loud when the bar is rocking,... More 

Thank spearshaker69
Grayslake, Illinois
Level Contributor
31 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 22, 2016 via mobile

Visited 411 as a family on a Friday night. The restaurant offered an area towards the back that was an atrium type feel, so the ambience was pretty. Service was excellent, our waitress was friendly and made sure we had a great experience. Food was great, we had the chicken Parmesan and whole wheat fettuccine. We also tried their dessert... More 

Thank KWats85

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
$30 - $30
Italian, Gluten Free Options
Lunch, Dinner, Brunch, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Highchairs Available
Dining Style
Casual Dining
Good for
Business meetings, Families with children, Special occasions, Large groups
Open Hours
10:30 am - 9:30 pm
11:30 am - 9:30 pm
11:30 am - 9:30 pm
11:30 am - 9:30 pm
11:30 am - 9:30 pm
11:30 am - 10:30 pm
11:30 am - 10:30 pm
Location and Contact Information
  • Address: 411 W Franklin St, Chapel Hill, NC 27516-2314
  • Location: United States  >  North Carolina (NC)  >  Chapel Hill
  • Phone Number: +1 919-967-2782

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of 411 West Italian Cafe and other visitors
2 questions
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Sneads Ferry, North Carolina
7 months ago
Rochester, NY
9 months ago

See all questions (2)

Questions? Get answers from 411 West Italian Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?