Reserve a table
2
Sun, 12/26
8:00 PM

Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$20 - $30
CUISINES
American
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (254)
Filter reviews
250 results
Traveler rating
152
54
26
9
9
Traveler type
Time of year
LanguageEnglish
Traveler rating
152
54
26
9
9
Show reviews that mention
All reviews chocolate fondue potatoes steak dark chocolate fondue restaurant spinach artichoke our waiter fun dining baby carrots special occasion between courses happy birthday anniversary dinner girls night cheese fiesta dipping
Selected filters
FilterEnglish
Updating list...
Reviewed 2 days ago

My husband and I frequent this Melting Pot and we always have great service, but Matt M was by far the best server we have ever had here. He made sure we had the best time and was personable, funny and kind.

Date of visit: December 2021
Helpful?
Reviewed 4 days ago

Best place to get fondue, the staff is amazing!! We love coming here for the best food and friendliest staff

Date of visit: December 2021
Helpful?
Reviewed 4 days ago

My friend and I had the pleasure of having Rose as our server. Rose was very friendly, warm, and personable. She made the overall experience very enjoyable for us. She demonstrated excellent customer service throughout the entire duration of our visit (We chose the four...course experience so we were there for quite some time!). Rose went above and beyond to ensure that our every need was met. She was very professional and represented The Melting Pot well. We will definitely be requesting Rose as our server for our next visit! Thank you, Rose and thank you to the rest of The Melting Pot staff for always making The Melting Pot a 10/10 experience each time!!More

Date of visit: December 2021
Helpful?
Reviewed 6 days ago

I went to the melting pot this past Friday and our server Shar was outstanding we had everything we need. She was polite and my family adored her. The staff over all was super kind. The manager was really friendly. Hundred percent recommend dining here!More

Date of visit: December 2021
Helpful?
Tony K, Owner at The Melting Pot, responded to this reviewResponded yesterday

Thank you for your high praise of Shar. I will be sure to let her know of your thoughts. I am happy to hear that you had positive interactions with all of the staff. We try so hard to have a hospitality mind set and...More

Reviewed 6 days ago

Amanda was amazing. Such a great night with amazing service. So happy and will definitely be coming back

Date of visit: December 2021
Helpful?
Tony K, Owner at The Melting Pot, responded to this reviewResponded yesterday

I am so happy that Amanda make your night so great. Feel free to ask for her to your server on your next visit. -Tony

Reviewed 6 days ago

The spinach artichoke dip is my favorite dish of all time! I come from 6 hrs away just to have it. It just isn’t the same when I try making it at home. Ellen and David were very helpful with everything and answering all our...questions. They have been super accommodating for someone with dietary restrictions!More

Date of visit: December 2021
Helpful?
Tony K, Owner at The Melting Pot, responded to this reviewResponded 4 days ago

6 hours!!! Wow, that is a glowing endorsement for our Spinach & Artichoke Fondue. I am glad that we were able to cater to your dietary restrictions. Our staff is well trained to accommodate many dietary needs including gluten-free, vegan, vegetarian, and all allergies. I...More

Reviewed 1 week ago

We came out for our one year anniversary Shar was our amazing waitress that made our experience and anniversary very kind and loving. She went over and beyond for us.

Date of visit: December 2021
Helpful?
Tony K, Owner at The Melting Pot, responded to this reviewResponded 4 days ago

Thank you for your glowing review of The Melting Pot. I am so happy that Shar was able to make your anniversary so wonderful. I hope that we can look forward to seeing in for future anniversaries. -Tony

Reviewed 1 week ago via mobile

Besides every course being delicious, we had Shar as our server & she went the extra mile to write happy birthday on a plate for me & was the sweetest! Made the experience that much better!

Date of visit: December 2021
Helpful?
Tony K, Owner at The Melting Pot, responded to this reviewResponded 1 week ago

Thank you for great review. I agree with you the Shar goes the extra mile to make sure her guests have a fantastic evening. Feel free to request her as your server on your next visit. -Tony

Reviewed 1 week ago

I attended the melting pot yesterday with my daughter we had a excellent server Shar. She was so kind and respectful. She even made my daughter a happy birthday plate. This was the best service I had in a long time. Thank you Shar!

Date of visit: December 2021
Helpful?
Tony K, General Manager at The Melting Pot, responded to this reviewResponded 1 week ago

Thank you for the kind words. I will be sure to let Shar know that she help make your dinner at The Melting Pot that much better. Come in and see us again.

Reviewed 2 weeks ago

We are very regular customers - favorite spot for every birthday, holiday or made-up special occasion! Not only is the food great, but we always seem to have the best family conversations and laughter. Special thanks to Ellen at the front desk who always takes...such good care of us!More

Date of visit: December 2021
Helpful?
Tony K, Owner at The Melting Pot, responded to this reviewResponded 1 week ago

I am so happy that we have such a special place in the lives of your family. I will be sure to share your kind words with Ellen. -Tony

View more reviews
Best nearby
Best nearby hotelsSee all
The Opus Westchester, Autograph Collection
739 reviews
.09 miles away
Cambria Hotel White Plains - Downtown
445 reviews
.16 miles away
Esplanade Hotel
72 reviews
.27 miles away
Residence Inn White Plains Westchester County
302 reviews
.29 miles away
Best nearby restaurantsSee all
BLT Steak White Plains
205 reviews
.04 miles away
La Bocca
119 reviews
.07 miles away
Serafina - White Plains
114 reviews
.07 miles away
Best nearby attractionsSee all
The Westchester
57 reviews
.31 miles away
White Plains Performing Arts Center
20 reviews
.10 miles away
The Garden of Remembrance
18 reviews
.11 miles away
City Center 15 Cinema de Lux
52 reviews
.04 miles away
Questions & Answers
Ask a question
Telmy
March 30, 2018|
AnswerShow all 5 answers
Response from cyclestreet | Property representative |
Yes, but I prefer to say that you "get" to cook your proteins at the table, as the entree course is also fondue style. It is very easy and the server will give you instructions to ease your mind that you are doing it... More
1
Vote
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about The Melting Pot

The Melting Pot is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4