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The Cheesecake Factory

Certificate of Excellence
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1504 Old Country Rd, Ste 209, Westbury, NY 11590-5175
+1 516-222-5500
11:30 am - 12:30 am
Closed now
See all hours
Sun 10:00 am - 11:00 pm
Mon - Thu 11:30 am - 11:30 pm
Fri - Sat 11:30 am - 12:30 am
More Info
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268 Reviews from our TripAdvisor Community

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Showing 256: English reviews
New York City, New York
Level Contributor
27 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed August 20, 2013

I love the Cheesecake Factory and its food, but most of the time, it will be hard to get a table with more than 3 people. Food is just great.

Thank TimReview121
New York City, New York
Level Contributor
26 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 14, 2013 via mobile

Good food, good service and very fast to get you fed. Very busy on the weekends but the wait is not out of this world. Try to be seated upstairs, more privacy and away from the bar and restrooms. Highly recommended!!!!!!!

Thank BBOY33
Middle Island, New York
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed July 14, 2013

No wait because we arrived at 11:40 am. Server, Billy was charming and attentive. Large kids menu. I like that for the kid's sides, you have a choice between fries and fruit. I had the Thai Lettuce Wraps... they never disappoint. Husband very much enjoyed his Cuban sandwich. Kid's cheeseburgers received a thumbs up. Corn dogs disappointed our very picky... More 

Thank KRB1000
Walnut Creek, California
Level Contributor
39 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 8, 2013

Food and service are always excellent. The evening we went was a night to remember....thunder, lightening, and pouring rain. The staff did a great job to make us feel comfortable..very attentive.

Thank glqw57
Level Contributor
110 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed May 30, 2013

I suggest if you care at all about your waistline ladies - ask them to wrap half up before it even comes out the portions are huge. The food was good nothing really outstanding.

Thank MissInternational080
old westbury
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed May 25, 2013

too expensive. felt like a fish bowl. food mass produced, not memorable. I think this says enough. My recollection is terrible service and highly unmotivated personnel.

Thank Anne H
Farmingdale, New York
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 14, 2013

Fantastic menu and great service. everything i have eaten there was deliciious! i am a salad freak and their salads are yummy!

Thank linda g
Level Contributor
48 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed May 7, 2013

This restaurant requires a very long wait. Once you are seated, the service is poor, the food is quite average and a diner might be a better choice!

1 Thank Marcia R
Level Contributor
28 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 29, 2013

Good food. The menu is huge! Always something to find to eat no matter what you're in the mood for. Good service!

Thank Spedteach25
Cold Spring Harbor, New York
Level Contributor
69 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed April 29, 2013

The food is excellent. The wait and the accoustics are not. It is one of our favorite special occasion places, but it is a more upscale, expensive chain. But the portions are huge and the staff is always very good at every one we have visited.

Thank Elenicat

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Average prices
American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Large groups, Special occasions, Kids, Families with children
Open Hours
10:00 am - 11:00 pm
11:30 am - 11:30 pm
11:30 am - 11:30 pm
11:30 am - 11:30 pm
11:30 am - 11:30 pm
11:30 am - 12:30 am
11:30 am - 12:30 am
Location and Contact Information
  • Address: 1504 Old Country Rd, Ste 209, Westbury, NY 11590-5175
  • Location: United States  >  New York (NY)  >  Long Island  >  Westbury
  • Phone Number: +1 516-222-5500

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?