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The Cheesecake Factory

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1504 Old Country Rd, Ste 209, Westbury, NY 11590-5175
+1 516-222-5500
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  • Excellent34%
  • Very good40%
  • Average19%
  • Poor4%
  • Terrible3%
Travelers talk about
“cheesecake” (93 reviews)
“meatloaf” (4 reviews)
Closed Now
All hours
American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
1504 Old Country Rd, Ste 209, Westbury, NY 11590-5175
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Reviews (284)
Traveler rating
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1 - 10 of 271 reviews

Reviewed 1 week ago

I got lucky tonight! After only a 10-minute wait, certainly the shortest wait time I've ever experienced at any Cheesecake Factory, we were again lucky to be assigned to Thomas P.'s table. Thomas was one of the best waiters that I've had. The avocado egg...More

Thank Soozi13
Reviewed 1 week ago

Very poorly managed facility. Having been told that if our group of 6 came at 11:30am, we would not have to wait for a table, as this restaurant does not take reservations. Thus we arrived at 11:30 to be told by the manager that they...More

Thank lluckyfox
Reviewed 3 weeks ago via mobile

The food is mediocre. It's your typical chain restaurant. If you don't mind food that's tasteless. The service is so so. Not on the top of my list.

Thank DMN3333
Reviewed 4 weeks ago

A very much below average Cheesecake Factory. Long wait midweek, although there were plenty of open tables. Poor layout, e.g. bathrooms hidden away on the lower (otherwise unused) floor. SLOW and inattentive service. Mediocre food - plate stacked high with filler (rice), overcooked vegetables.

Thank Kevin M
Reviewed May 31, 2017 via mobile

They were very busy and packed. Had to wait 45-minutes to get in. Then we did not get a waiter for about 8-minutes. The food was fine. They need to make this restaurant much larger than it is.

Thank Eugene F
Reviewed May 23, 2017 via mobile

Food was very good too as normally I have only come here for the cheesecakes which are to die for Come especially all the way from London in the U.K, to have their Cheesecakes Friendly staff & service

1  Thank MAhmad2015
Reviewed May 23, 2017

Average Cheesecake Factory. Odd nachos with a combination of cheddar cheese and processed cheese sauce, not a fan. Fish & Chips were ok, under-seasoned fish. Cheesecake was good as expected.

Thank Juan C
Reviewed May 7, 2017

This restaurant is noisy and there always seems to be a wait. The food is good but the varieties of cheesecake really makes this place divine. One slice of cheesecake can be shared between a few people.

Thank stellina1936
Reviewed April 29, 2017 via mobile

The staff was so nice and let us sit here for a while. That said though, my dinner entree was actually cold - grilled salmon with mashed potatoes. The appetizer we had - avocado egg rolls were hot and delicious. We also ordered the Oreo...More

Thank Kristen W
Reviewed April 29, 2017

This place can't disappoint. Even when they're jam-packed, they service you well and the food is perfect. There's such a vast choice of easts, whether you need to keep it to a budget and go with just appetizers and/or burgers, or you're looking to splurge...More

Thank Nora O
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Nearby Attractions
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1.39 miles away
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1.62 miles away
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Questions & Answers
Karen H
February 5, 2015|
Answer Show all 3 answers
Response from teensmommaraff | Reviewed this property |
You can order a cheescake...but there are all different varieties. It won't be cheap...but it will be delicious.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Large groups, Special occasions, Kids, Families with children
Open Hours
10:00 am - 11:00 pm
11:30 am - 11:30 pm
11:30 am - 11:30 pm
11:30 am - 11:30 pm
11:30 am - 11:30 pm
11:30 am - 12:30 am
11:30 am - 12:30 am
Location and Contact Information
  • Address: 1504 Old Country Rd, Ste 209, Westbury, NY 11590-5175
  • Location: United States  >  New York (NY)  >  Long Island  >  Westbury
  • Phone Number: +1 516-222-5500
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