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The Cheesecake Factory

Certificate of Excellence
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1504 Old Country Rd, Ste 209, Westbury, NY 11590-5175
+1 516-222-5500
10:00 am - 11:00 pm
Open now
See all hours
Sun 10:00 am - 11:00 pm
Mon - Thu 11:30 am - 11:30 pm
Fri - Sat 11:30 am - 12:30 am
More Info
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264 Reviews from our TripAdvisor Community

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Showing 252: English reviews
New York City, New York
Level Contributor
77 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

I eat at this restaurant at least twice a week. They have quite a variety of different dishes. Sunday brunch is great. If you like eggs Benedict you will love it here. The French toast is very thick and plentiful. For lunch or dinner you can have an appetizer of chicken pot stickers with a sesame soy sauce or you... More 

Thank Valerie L
Long Island, New York
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Nice choices of Italian dishes , nice drink selections. Lines/wait tend to be long. Cheesecake is pretty good. The only down side is the long wait time

Thank yolandastith
Long Island, New York
Level Contributor
95 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Been here several times. Always A Wait and very noisy. The dishes are on the expensive side, but the portions make up for the price. Usually you will take home the left overs. the drinks are very expensive, so stick with the water so your bar bill wont be more than the meal itself. the Cheesecakes are very Delicious, but... More 

Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

I have visited the Cheesecake Factory many times and I've never had a negative experience. The food is always good and the service is superb and of course, amazing cheesecake!

Thank Sonia T
East Meadow, New York
Level Contributor
38 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

I don't understand the big deal about this restaurant. After I waited a half hour for a table on a Monday night, I read through the 20 page menu and could not really fin anything impressive to order. I settled on a combination plate for dinner. I was presented with a lukewarm plate and mini portions of the individual meals... More 

Thank Allen L
Long Island, New York
Level Contributor
169 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed January 6, 2017

We come here every once in awhile and decided to come here for dinner on a Thursday night. We got there around 6 and it was only a 10 min wait. Our waiters were very nice. I got the chicken and avocado club sandwich with a side caesar salad, and my girlfriend for the tacos from the skinnylicious menu. She... More 

Thank Mariel D
Oceanside, New York
Level Contributor
103 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed December 26, 2016 via mobile

If you don't mind waiting, great place for decent food. I don't particularly enjoy waiting. The menu is also a bit overwhelming- so many choices! I usually go with the Thai lettuce wraps and they're always good. It's very well run despite the long wait.

Thank Caryn D
Sayre, Pennsylvania
Level Contributor
36 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 16, 2016 via mobile

First time in a cheesecake factory. Very pleasant waitress, made us all feel like we were regulars. Appetizers American out quick. Had pot stickers...delicious! Meat loaf for my main course. Huge portions!! Others got shepherds pie, OMG! Chicken and biscuits, chicken madeira, and chicken bellagio. Needless to say it was all packed Up! Will seek out cheesecake factories in the... More 

Thank BuckinPA
Westbury, New York
Level Contributor
119 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed December 15, 2016

Huge portions and I can never finish all of what I have ordered. Desserts look amazing, but I run out of room and have never been able to order one to eat in the restaurant. Yes, I have ordered the cheesecake to go.

Thank zaydex4
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed December 7, 2016 via mobile

Even though there were many tables available and we had reservations for our group of twelve we had to wait 20 minutes for a table. When finally seated, the service was excellent and the food was great.

Thank Rae S

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Average prices
American, International, Gluten Free Options
Lunch, Brunch, Breakfast, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Families with children, Large groups, Special occasions, Kids
Open Hours
10:00 am - 11:00 pm
11:30 am - 11:30 pm
11:30 am - 11:30 pm
11:30 am - 11:30 pm
11:30 am - 11:30 pm
11:30 am - 12:30 am
11:30 am - 12:30 am
Location and Contact Information
  • Address: 1504 Old Country Rd, Ste 209, Westbury, NY 11590-5175
  • Location: United States  >  New York (NY)  >  Long Island  >  Westbury
  • Phone Number: +1 516-222-5500

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?