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Pollos El Paisa

Certificate of Excellence
$$ - $$$
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989 Old Country Rd, Westbury, NY 11590-5619
+1 516-338-5858
Today
9:00 am - 10:00 pm
Closed now
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Hours:
Sun - Thu 9:00 am - 10:00 pm
Fri - Sat 9:00 am - 12:00 am
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72 Reviews from our TripAdvisor Community

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Showing 68: English reviews
New York City, New York
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW via mobile

I have been to this restaurant several times. The quality of food has changed. I use to love to order the fry whole red snapper I is not snapper but some other fish... I will not be going back there anymore

Helpful?
Thank Omegalady
1 review
2 of 5 bubbles Reviewed 5 days ago NEW via mobile

Have been a loyal & regular customer for many years, however last 2 visits were very disappointing. Food was not hot and grilled chicken was rubbery. Was told by waiter that a manager now runs operation instead of owners who were always present in the past. Quality of food has declined. Wait service still great. Won't be back though.

Helpful?
Thank baeza1
Auburn, New York
Level Contributor
239 reviews
154 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed November 27, 2016

What an experience! There is a free parking lot at the restaurant, the doorway is at the front. Upon entry we were hit with lots of conversation and music; we joined the party! Families were there with children and friends were having loud, friendly conversations. A waitress said, "Sit any where." We ordered coffee. The menu is in English and... More 

Helpful?
Thank dese2
New York City, New York
Level Contributor
15 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed November 11, 2016

Very good Colombian food,being a latino myself,I can tell you this,they're good,bandeja paisa is excellent,it has everything but the kitchen sink,so is the mondongo soup special on Mondays,which is served with costillas de res.The place is always crowded.If you crave good Colombian food,you owe yourself a visit. Francisco the owner is a cool guy.

Helpful?
Thank jay c
Tampa, Florida
Level Contributor
72 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed November 9, 2016

In the neighborhood passing by. Looked at TripAdvisor to see what's in the area and took a chance by going here for takeout. Worth the wait and effort. Very tasty, ordered chuleta empanizada, carne asada & bandeja de pollo all with rice, beans and whatever else it came with. Got back to Flushing Queens and everyone thought it was very... More 

Helpful?
1 Thank TampaLouie
West Babylon, New York
1 review
5 of 5 bubbles Reviewed October 30, 2016

awesome food and service we had 3 entrees and we shared all .The paella was out of the world," perfect meal" to share with family and friends!!!!!!!

Helpful?
Thank thind123
Jericho, New York
Level Contributor
287 reviews
190 restaurant reviews
common_n_restaurant_reviews_1bd8 121 helpful votes
3 of 5 bubbles Reviewed October 17, 2016 via mobile

This restaurant gets rave reviews. It is a converted old time diner. The premises are neat but devoid of decor. The staff is extremely attentive and pleasant. The menu has a few unique items like plantains and corn cakes . The rotisserie chicken this restaurant is known for is "ok" but no different than those sold at the supermarket or... More 

Helpful?
Thank Frank N
Westbury, New York
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 12, 2016

Always crowed. But not to long a wait. Started with chicken soup, for me too many parts. But 1/2 chicken was excellent.

Helpful?
Thank eedesignr
Port Washington, New York
Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed August 16, 2016

Great value and always good no matter what we have eaten there. we have been going since it opened a number of years ago. At that time, they were still using some plastic and paper plates, but they have come a long way. On any give nite you can enjoy your dinner with a varied clientle, and always someone next... More 

Helpful?
Thank Warren W
Port Washington, New York
Level Contributor
110 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed July 31, 2016

Went here for dinner Saturday night with another couple (on their suggestion). The parking lot was packed. One step in the door and you know people aren’t coming here for the décor or ambiance. It looks like a converted diner, with cramped tables with a bustling feel. We ordered several dishes and shared. Everything was incredibly delicious and tasted perfectly.... More 

Helpful?
Thank Goatsgruff

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Latin, Spanish, South American, Colombian
Meals
Breakfast, Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol
Good for
Kids, Dining on a budget, Families with children
Open Hours
Sunday
9:00 am - 10:00 pm
Monday
9:00 am - 10:00 pm
Tuesday
9:00 am - 10:00 pm
Wednesday
9:00 am - 10:00 pm
Thursday
9:00 am - 10:00 pm
Friday
9:00 am - 12:00 am
Saturday
9:00 am - 12:00 am
Location and Contact Information
  • Address: 989 Old Country Rd, Westbury, NY 11590-5619
  • Location: United States  >  New York (NY)  >  Long Island  >  Westbury
  • Phone Number: +1 516-338-5858

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Pollos El Paisa and other visitors
1 question
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Floral Park, New York
9 months ago

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Questions? Get answers from Pollos El Paisa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?