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Pollos El Paisa

Certificate of Excellence
$$ - $$$
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989 Old Country Rd, Westbury, NY 11590-5619
9:00 am - 10:00 pm
Closed now
All hours
Sun - Thu 9:00 am - 10:00 pm
Fri - Sat 9:00 am - 12:00 am
More Info
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64 Reviews from our TripAdvisor Community

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Time of year
Showing 62: English reviews
Jericho, New York
Level Contributor
272 reviews
178 restaurant reviews
common_n_restaurant_reviews_1bd8 117 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

This restaurant gets rave reviews. It is a converted old time diner. The premises are neat but devoid of decor. The staff is extremely attentive and pleasant. The menu has a few unique items like plantains and corn cakes . The rotisserie chicken this restaurant is known for is "ok" but no different than those sold at the supermarket or... More 

Thank Frank N
Westbury, New York
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 12, 2016

Always crowed. But not to long a wait. Started with chicken soup, for me too many parts. But 1/2 chicken was excellent.

Thank eedesignr
Port Washington, New York
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 16, 2016

Great value and always good no matter what we have eaten there. we have been going since it opened a number of years ago. At that time, they were still using some plastic and paper plates, but they have come a long way. On any give nite you can enjoy your dinner with a varied clientle, and always someone next... More 

Thank Warren W
Port Washington, New York
Level Contributor
108 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed July 31, 2016

Went here for dinner Saturday night with another couple (on their suggestion). The parking lot was packed. One step in the door and you know people aren’t coming here for the décor or ambiance. It looks like a converted diner, with cramped tables with a bustling feel. We ordered several dishes and shared. Everything was incredibly delicious and tasted perfectly.... More 

Thank Goatsgruff
New York City, New York
Level Contributor
49 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed July 28, 2016 via mobile

The parking lot is packed with cars whose drivers and passengers are yearning for the delicious very flavorful chicken. This former diner has been converted to a chicken Mecca not just for Colombians but for all lovers of scrumptious ethnic food. The plantains are expertly prepared and smashed perfectly. The interior space is tight and small that's probably why they... More 

Thank BenzgalS550
Long Island, NY
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 28, 2016 via mobile

My family has been visiting this restaurant for years. Reasonable prices, large portions. The restaurant is kind of like an old diner. Simple decoration, certainly not for a "fancy" romantic dinner. But certainly great for families. Full menu of meat, chicken, seafood and other traditional foods. Some even order 1 entree to split for 2. Certainly there can be leftovers... More 

Thank LongIslandNYer
New York
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 27, 2016 via mobile

For a local spot that offers very affordable meals while not slacking on the portions they do not disappoint. We have been picking up food from here for over 5 years. The quartered rotisserie chicken and chicken with rice are great. Make sure you pickup some extra red sauce.

Thank ShortOnTime80
Merrick, New York
Level Contributor
217 reviews
190 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed July 20, 2016

This very busy colombian restaurant in a converted railroad car diner is very good. The chicken was delicious if a little dry but seasoned beautifully and the complete dinner with very good chicken soup was a great value with well prepared rice and beans. The other items looked well prepared also. The chicarrones appetizer was excellent.The service was friendly and... More 

Thank Robert K
Rockville Centre, NY
Level Contributor
126 reviews
104 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed June 27, 2016

When a nondescript restaurant is this crowded almost all the time, you know it has something good going for it, and simply, it's the food. It's not a fine dining experience, but if you want authentic Colombian and South American dishes, well-prepared and very tasty, this the place and worth the wait.

Thank ItalyLovers4Ever_10
Glen Oaks, New York
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 17, 2016

I've eaten here a few time. I've tried all the grilled steak dishes and have always been satisfied. The give large portions for all their dishes and for a reasonable price. My wife loves the fried whole fish and shrimp dishes. My kids love the steak and rice but especially the fried pork skin. The service is fast and friendly.... More 

Thank jonrivera

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    3.5 of 5 bubbles
Latin, Spanish, South American, Colombian
Breakfast, Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol
Good for
Dining on a budget, Families with children, Kids
Open Hours
9:00 am - 10:00 pm
9:00 am - 10:00 pm
9:00 am - 10:00 pm
9:00 am - 10:00 pm
9:00 am - 10:00 pm
9:00 am - 12:00 am
9:00 am - 12:00 am
Location and Contact Information
  • Address: 989 Old Country Rd, Westbury, NY 11590-5619
  • Location: United States  >  New York (NY)  >  Long Island  >  Westbury
  • Phone Number: 516-338-5858

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Pollos El Paisa and other visitors
1 question
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Floral Park, New York
6 months ago

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Questions? Get answers from Pollos El Paisa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?