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MacArthur's Riverview Restaurant

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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$9 - $49
CUISINES
American
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from MacArthur's Riverview Restaurant
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Sponsored by: MacArthur's Riverview Restaurant

Top 3 Reasons to Eat Here

1. Best Food and Service
1. Best Food and Service
"Every time I visit West Point I am sure to make a reservation"
tcone2017
See reviews that mention Best Food and Service
2. History and Charm
2. History and Charm
"Top notch food and wait staff Friendly and accommodating"
MachingaII
See reviews that mention History and Charm
3. Delicious Menu
3. Delicious Menu
"The menu options were excellent"
AllergyAF
See reviews that mention Delicious Menu
Reviews (478)
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LanguageEnglish
Traveler rating
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34
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Reviewed 3 weeks ago via mobile

My wife and I came from New York City to enjoy a birthday weekend (for my wife)at the Thayer Hotel and have a beautiful dinner at the MacArthur Riverview restaurant. The setting on the terrace overlooking the Hudson River is superb.. serene. The dinner was...incredible from the melt in your mouth steak to the various vegetable sides. To top it off, our hosts/servers (sandy and Monica) were very attentive and pleasant… not overbearing but just perfect in terms of attentiveness. They brought candles for the bday desert and offered to take pics. Thank you for making it a special evening!More

Date of visit: June 2022
Helpful?
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded 3 weeks ago

Thank you for taking time to write a review and thank you for choosing our hotel to celebrate a very special occasion! I am happy to hear you enjoyed your meal at MacArthur's. I will share your comments with our Director of Food and Beverage...More

Restaurant's Favorite
Reviewed December 8, 2021

Awesome breakfast buffet with lots of items and great service. The views of the Hudson River were a bonus.

Date of visit: December 2021
Helpful?
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded February 25, 2022

We're thrilled to hear you enjoyed your breakfast at The Historic Thayer Hotel. We will share your great note with our team. Thank you for your review and please make sure to follow us on Facebook for upcoming events being hosted at the hotel.

Reviewed 4 weeks ago

We were there for a class reunion. We ate in the restaurant twice and had drinks on the deck once. The servers did an excellent job accommodating our group. The food was good and the atmosphere nice, if a bit noisy, But we were shocked...each time we got the bill. Seemed very high compared to comparable restaurants.More

Date of visit: June 2022
Helpful?
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded 3 weeks ago

Thank you for writing a review, and for your kind words regarding your most recent experience at MacArthur’s. I have shared your review with our Director of Food & Beverage so that he may share with his wonderful team.

Reviewed May 22, 2022

We stayed at the Thayer hotel during West Point’s graduation week and ate multiple times at this restaurant. Due to graduation week, most meals from Wednesday to Saturday were served buffet style, though some meals had a fixed price menu also available. We generally opted...for the buffet. (Side note: we did get the opportunity to try the regular menu on Tuesday since we arrived a day early and it had a lot of good options; everyone at our table was happy.) The food was really varied, with lots of interesting options, and very good, even with the themed buffets (eg: seafood). Drinks were always ordered through the server; coffee is freshly brewed. We had a wonderful server named Sandy for almost every meal we were there. She was extremely friendly and helpful (even when we asked her regarding some of the complications around graduation, like to-go box lunches). I think my grandma was ready to adopt her at the end, haha. There’s a great view of the river from the windows, and there’s a small balcony area if you want to take a closer look. Overall, great restaurant and service.More

Date of visit: May 2022
Helpful?
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded May 25, 2022

Congratulations on your cadet Graduating! We are so grateful that you chose to dine with us for such a special occasion. We are thrilled to hear you and your family enjoyed your meals throughout Graduation Week. Thank you for taking the time to leave us...More

Reviewed May 6, 2022

Been a patron over 40 years. Long, long wait for service all throughout the this meal. Overworked waitress had appx. 40 people to serve. 4 servings of french onion soup returned. We all agreed it was just hot water with cheese. Wedge Salad came out...with main entree. Little dressing on them. No bread served.Short ribs returned and Salmon replaced it. Steak, Pasta, Chicken Main course OK. Prices very reasonable. Ambiance great. Staff was pleasant and apologetic. Vegans menu very limited. We will not return. Ps ZuLu rooftop bar gets similar review. Staff was also apologetic. Facility not professionally run or staffed.More

Date of visit: April 2022
Helpful?
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded May 9, 2022

Thank you for taking the time to share your feedback with us. We will pass your review along to our Director of Food and Beverage and our Executive Chef, Chris Hettinger. Please accept my sincerest apologies that your most recent experience did not meet the...More

Reviewed February 20, 2022 via mobile

Great food, service and views !! Great old fashioned elegance. A quiet gem. So many happy families sitting for hours.More

Date of visit: February 2022
Helpful?
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded February 25, 2022

Thank you for taking time to write a review about your most recent experience at MacArthur’s. I am happy to hear you enjoyed your meal. We hope that you will follow MacArthur’s Riverview Restaurant on Facebook where we share new offerings like our Afternoon High...More

Reviewed February 15, 2022

We have enjoyed the food, service and ambiance of the historic and charming Thayer Hotel for over 10 years. But, last night’s romantic 4 course meal was the best yet. The Pan Seared Scallops with a butternut, baby fennel and apple sauce was simply decadent...and we fell in love with the Burrata with Olive Tapenade and Balsamic Syrup. After all of appetizers and salad, we were happily surprised with the full dinner course with all of the trimmings! As always, it is a pleasure to be spoiled at The Thayer!More

Date of visit: February 2022
Helpful?
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded February 25, 2022

Thank you for taking time to share your wonderful experience! We are happy to hear you enjoyed your romantic Valentine’s dinner at MacArthur's. We appreciate you patronage and look forward to hosting you again in the future! We hope that you will follow MacArthur’s Riverview...More

Reviewed November 12, 2021 via mobile

It was sad to see how far this restaurant has fallen compared to several years ago. Without advance notice, the server abruptly informed us upon greeting us for the first time that our food choices for our Friday evening dinner would be confined to “the...Sunday buffet.” The food was room temperature. The “pork loin” was full of gristle. The walnuts were rancid. The almonds were rancid. It appeared that the staff were serving a private party on the floor below the main dining room. The server repeatedly left the table before we had finished answering her question. We were able to flag down a server to request coffee only after we had nearly finished dessert. Despite clearly asking for a refill of caffeinated coffee, the server brought decaf. She spoke in a curt manner in response to a polite request to take away the decaf and provide a refill of caffeinated coffee. The server barely responded in a perfunctory way when thanked for the correct refill of caffeinated coffee. The bill suggested an 18% gratuity be paid for this “service.” While we understand that SARS-COV2-COVID-19 has made it difficult to find staffing, there are many measures that could be taken to prevent similar experiences for future patrons.More

Date of visit: November 2021
Helpful?
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded February 25, 2022

Thank you for your concern. If you didn’t have an opportunity to share these specific thoughts with the restaurant management in person, we invite you to contact the hotel and speak with our Director of Food and Beverage, Ginoh Luz.

Reviewed October 5, 2021

For such a famous location I expected a better food selection and disappointed in only one (house) wine offered. Not very good either. A wedding was going on in an open attached room and very loud and disruptive.More

Date of visit: October 2021
Helpful?
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded February 25, 2022

Thank you for taking the time to write a review and share your experience at MacArthur's. I am sorry that you were disappointed in the house wine selection and I hope that, when you shared that with the servers, they were able to offer you...More

Reviewed September 21, 2021

Do not waste your money ....a lot cash for two glasses of champagne and a couple of desserts.I actual wrote to the Thayer two and a half weeks ago with my comments and have yet to hear from anyone..Sysco must have provided most of the...food....cold, tasteless, chewy chicken, rubbery egg dish, spare ribs my dog would enjoy if I had a dog..... please make plans for some where else....More

Date of visit: September 2021
Helpful?
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded February 25, 2022

Thank you for your feedback. We’re sorry that you did not enjoy your meal at MacArthur’s Riverview Restaurant.

Reviewed August 30, 2021 via mobile

This restaurant is in the Historic Thayer Hotel so it is interesting as a piece of history, but having eaten here several times while a hotel guest in the past 4 years I must say it is unimpressive. The service has consistently been slow and...inattentive, so cannot be blamed on Covid. The food is decent and the deserts good when there is a buffet, but again, the historic atmosphere and the convenience are the main draw. This will likely be our last visit as the food quality and service just don’t justify the price.More

Date of visit: August 2021
Helpful?
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded February 25, 2022

Thank you for taking the time to write a review and share your experience at MacArthur's. I have taken your comments and shared them with our Director of Food & Beverage so that he may review and retrain his staff as necessary. We strive and...More

Reviewed May 16, 2021

We went on the first day of their operation in MacArthur's which was dedicated to Mother's Day on both the Saturday before and the Sunday of the holiday. The tables were laid out with empty tables or just floor space for social distancing because of...Covid. The staff was great and wore masks. The variety of Brunch items was voluminous with a great variety from super fresh and juicy shrimp to the wonderful salads and breads. There was an omelet station as well as breakfast eggs (particularly tasty as scrambled) with wonderful breakfast potatoes. They had several salads and breads, including croissants. For carving stations they had tenderloin, chicken and I believe ham. Delicious meats but the problem was they were cold. Nothing worse than a cold breakfast dish when you expect a warm plate. This is probably the only negative we experienced. mimosa's were exceptionally good - too good - twytb gohd Well worth our 1 1/2hr drive from NJ. The price for the brunch was $60/couple and well worth it. Especially on a clear day.More

Date of visit: May 2021
Helpful?1  
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded October 15, 2021

Thank you for joining us at Sunday Brunch! We are so happy that you enjoyed it. We hope to host you again soon.

Reviewed November 24, 2020

unfortunately the menu was very limited and wine selection was also. absoluty beautiful grounds. would like to try again after this covid crapMore

Date of visit: September 2020
Helpful?
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded December 2, 2020

Thank you for taking the time to write a review and share your most recent experience at MacArthur's, Michael. I have taken your comments and shared them with our Director of Food & Beverage so that he may review. I am happy to hear that...More

Reviewed March 14, 2020 via mobile

Every time I visit West Point I am sure to make a reservation at the Thayer restaurant. Beautiful setting, very nice food particularly buffets, but most of all I love seeing Sandy whom I always request attends to my group. She goes out of her...way and always asks for updates on my family and my Cadet.More

Date of visit: March 2020
Helpful?
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded June 19, 2020

Thank you for taking time to write a review. I am happy to hear you enjoyed your meal at MacArthur's. I will share your comments with our Director of Food and Beverage so that he may share with Sandy. We hope that you will follow...More

Reviewed March 5, 2020

I have been going for years to West Point with my company. I always look forward to seeing Sandy. She is always smiling and is just so pleasant to be around. I feel to lucky and blessed to have her available to wait on us....She is the BEST and I hope that she will be there a long time. You are so lucky to have her!!!! Can't wait to see her again! Martha from Austin, TXMore

Date of visit: February 2020
Helpful?
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded June 19, 2020

Thank you for taking the time to write a review. I have shared your kind words regarding Sandy with our Director of Food & Beverage so that he may share with her and the rest of the team. We appreciate you patronage and look forward...More

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Questions & Answers
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Ambassador261943
October 17, 2018|
AnswerShow all 4 answers
Response from Ann O | Reviewed this property |
I have no idea. Call restaurant
0
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elstravels
September 30, 2017|
AnswerShow all 3 answers
Response from quimbyr2018 | Reviewed this property |
I don't know for sure. I suspect that you can order a la carte. During the week they offer a breakfast buffet, but you can order a la carte, so I would think that you could do so on Sunday.
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Frequently Asked Questions about MacArthur's Riverview Restaurant

Yes, MacArthur's Riverview Restaurant is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

MacArthur's Riverview Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4