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MacArthur's Riverview Restaurant

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465 reviews#1 of 6 Restaurants in West Point$$ - $$$AmericanVegetarian FriendlyVegan Options
674 Thayer Rd, West Point, NY 10996-1906+1 845-446-4731WebsiteMenu
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travelers' Choice
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All photos (74)
Travel safe during COVID-19
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regular temperature checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
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Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

4.0 465 reviews
#1 of 4 American in West Point
#1 of 6 Restaurants in West Point
Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$12 - $22
CUISINES
American
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about

Location and contact

674 Thayer Rd, West Point, NY 10996-1906
Website
Email
+1 845-446-4731
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Sponsored by: MacArthur's Riverview Restaurant

Top 3 Reasons to Eat Here

1. Best Food and Service
1. Best Food and Service
"Every time I visit West Point I am sure to make a reservation"
tcone2017
See reviews that mention Best Food and Service
2. History and Charm
2. History and Charm
"Top notch food and wait staff Friendly and accommodating"
MachingaII
See reviews that mention History and Charm
3. Delicious Menu
3. Delicious Menu
"The menu options were excellent"
AllergyAF
See reviews that mention Delicious Menu
Reviews (465)
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Reviewed March 14, 2020 via mobile
Best food and service

Every time I visit West Point I am sure to make a reservation at the Thayer restaurant. Beautiful setting, very nice food particularly buffets, but most of all I love seeing Sandy whom I always request attends to my group. She goes out of her...way and always asks for updates on my family and my Cadet.More

Date of visit: March 2020
Helpful?
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded June 19, 2020

Thank you for taking time to write a review. I am happy to hear you enjoyed your meal at MacArthur's. I will share your comments with our Director of Food and Beverage so that he may share with Sandy. We hope that you will follow...More

Reviewed March 5, 2020
Sandy

I have been going for years to West Point with my company. I always look forward to seeing Sandy. She is always smiling and is just so pleasant to be around. I feel to lucky and blessed to have her available to wait on us....She is the BEST and I hope that she will be there a long time. You are so lucky to have her!!!! Can't wait to see her again! Martha from Austin, TXMore

Date of visit: February 2020
Helpful?
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded June 19, 2020

Thank you for taking the time to write a review. I have shared your kind words regarding Sandy with our Director of Food & Beverage so that he may share with her and the rest of the team. We appreciate you patronage and look forward...More

Reviewed February 29, 2020 via mobile
High tea

We had an amazing experience at this restaurant. The food exceeded our expectations and the servers (Rhonal especially) were very friendly. Manager Kenneth was attentive and gracious. I have also been there for their brunch, which is awesome. Beautiful setting and wonderful experience. Would definitely...recommend!More

Date of visit: February 2020
Helpful?
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded June 19, 2020

Thank you for taking time to write a review. I am happy to hear you enjoyed our Sunday Champagne Brunch. I will share your comments with our Director of Food and Beverage so that he may share with Rhonal and Kenneth. We hope that you...More

Reviewed February 16, 2020
Sunday Brunch

Sandy was an absolute blessing to have today. She is the only one I want to be served by when I come back. She was warm, personable, embracing and filled with history. She is a great contributor to the Thayer Hotel MacArthur Riverview Restaurant. They...are lucky to have her.More

Date of visit: February 2020
Helpful?1  
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded February 24, 2020

Thank you for taking time to write a review. I am happy to hear you enjoyed your meal at MacArthur's. I will share your comments with our Director of Food and Beverage so that he may share with Sandy. We hope that you will follow...More

Reviewed February 15, 2020
Sandy is the only reason this restaurant is still open!

We stay at this hotel for several weeks during the year. Unfortunately the owners/managers have never considered improving their restaurant and keep failing at providing a good customer experience. The owners/managers have repeatedly decided to understaff this restaurant and each time we come they have...brand new wait staff that seem to try to assist customers with only 1-2 for the entire restaurant. Out team each year end up helping with refilling water and other items. The managers stand at the front entrance and just watch as this occurs. Now, when Sandy is working , she is capable of taking care of her section and the other wait person's section if necessary. She always seems to turn the situation around and make it a pleasant experience. She is the BEST! I think it is finally time for the present owners/managers of this restaurant to decide if they want to continue with this restaurant or sell it to investors.More

Date of visit: February 2020
Helpful?
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded February 24, 2020

Thank you for taking the time to write a review and share your most recent experience at MacArthur's. I have taken your comments and shared them with our Director of Food & Beverage so that he may review and retrain his teams as necessary. I...More

Reviewed February 4, 2020
History and charm

Beautiful architecture with updated rooms View of the river Top notch food and wait staff Friendly and accommodating Planning on staying at the Thayer every time I visit West PointMore

Date of visit: February 2020
Helpful?
Carlys_Lemler, General Manager at MacArthur's Riverview Restaurant, responded to this reviewResponded February 24, 2020

We’re so happy to hear you enjoyed your stay at The Historic Thayer Hotel. We pride ourselves on amazing service and delicious food. We hope that you will visit us again on your next trip, we have a lot of great deals for overnight packages...More

Reviewed January 12, 2020
Sandy is outstanding!

Restaurant is very clean and decor is beautiful. Food was also great, I recommend the meat carving station. Great service from Sandy waitress. I cannot say enough how much she enhanced the quality of our brunch with great conversation and swift service. My only complaint...is that Sandy has only 5 stars on her collar, I believe she deserves a sixth because of how much she stands above her coworkers! Mimi the omelette girl also makes incredible omelettes and deserves more recognition!More

Date of visit: January 2020
Helpful?
Carlys_Lemler, Owner at MacArthur's Riverview Restaurant, responded to this reviewResponded January 14, 2020

Thank you for taking time to write a review, Matt. I am happy to hear you enjoyed our Sunday Champagne Brunch. I will share your comments with our Director of Food and Beverage so that he may share with Sandy. We hope that you will...More

Reviewed January 12, 2020 via mobile
Sunday brunch was excellent

Sunday brunch was excellent and our server Sandy deserves a 6 star rating. There was live music, amazing dishes, and bottomless mimosa.More

Date of visit: January 2020
Helpful?
Carlys_Lemler, Owner at MacArthur's Riverview Restaurant, responded to this reviewResponded January 14, 2020

Thank you for taking time to write a review, we’re so happy you chose MacArthur’s River View Restaurant for brunch. Our Champagne Brunch, held every Sunday, is award winning and a badge of honor for us here. We’re happy to hear you enjoyed your time...More

Reviewed January 12, 2020
Sunday Brunch

The brunch was very good. Our waitress Sandy was amazing! She was very hospitable and made sure our experience was a positive and enjoyable one!More

Date of visit: January 2020
Helpful?
Carlys_Lemler, Owner at MacArthur's Riverview Restaurant, responded to this reviewResponded January 14, 2020

Thank you for taking the time to write a review. I have shared your kind words regarding Sandy with our Director of Food & Beverage so that he may share with her and the rest of the team. We appreciate you patronage and look forward...More

Reviewed December 25, 2019
Christmas Eve Dinner

Our meals were delicious and the service was outstanding. Sandy was attentive and prompt.Sandy could answer questions about everything on the menu. We were not rushed. Sandy allowed us to enjoy our meal and always knew when to offer what was next. We had a...great expereince!More

Date of visit: December 2019
Helpful?
Carlys_Lemler, Owner at MacArthur's Riverview Restaurant, responded to this reviewResponded December 27, 2019

Thank you for taking time to write a review. I am happy to hear you enjoyed your Christmas Eve Dinner at MacArthur's. I will share your comments with our Director of Food and Beverage so that he may share with Sandy. We hope that you...More

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Questions & Answers
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Ambassador261943
October 17, 2018|
AnswerShow all 4 answers
Response from Ann O | Reviewed this property |
I have no idea. Call restaurant
0
Votes
elstravels
September 30, 2017|
AnswerShow all 3 answers
Response from Quimby R | Reviewed this property |
I don't know for sure. I suspect that you can order a la carte. During the week they offer a breakfast buffet, but you can order a la carte, so I would think that you could do so on Sunday.
0
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