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Carrabba's Italian Grill

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3340 W Henrietta Rd, West Henrietta, NY 14623-3524
+1 585-292-6120
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  • Excellent41%
  • Very good37%
  • Average12%
  • Poor8%
  • Terrible2%
Travelers talk about
“pasta” (20 reviews)
“bread” (18 reviews)
Closed Now
Italian, Gluten Free Options
$$ - $$$
3340 W Henrietta Rd, West Henrietta, NY 14623-3524
All Details
Write a ReviewReviews (136)
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1 - 10 of 135 reviews

Reviewed 1 week ago via mobile

This is no longer on their menu but if you call the day ahead and request it. They will have it especially prepared for you. I special order it for each anniversary. This year is 57 th anniversary. It is the most delicious egg plant...More

Thank sportysenior
Reviewed 2 weeks ago via mobile

Visited a few days ago for early dinner. Our server was lovely and the menu looked very good. Ordered mozzarella sticks as appetizer. Came to the table glistening with oil. Little flavor. Salads, both Caesar and Italian were overdressed. My chicken arugula had both issues....More

Thank mrskmom
Carrabbas, Guest Relations Manager at Carrabba's Italian Grill, responded to this reviewResponded 2 weeks ago

Hello, We're sad your meal was disappointing. We appreciate the feedback, as it's taken into consideration for the future. If you’d like to get in touch directly, please fill out our Contact Us form and we will reach back out: https://www.carrabbas.com/contact-us Sincerely, Amy Carrabba's Italian...More

Reviewed March 4, 2018

I’ve enjoyed many dinners here both dine in and take out. Steamed mussels are a favorite of mine. Many varied Italian entrees. Service is also well paced. One particular waiter is excellent. The appetizers are great and varied. Desserts are OK. By that I mean...More

Thank kmhub
Reviewed January 27, 2018 via mobile

We got a gift card for Xmas so we decided to give it a try. We aren’t big chain restaurant people. Well we got there around 6pm on a Saturday and the place was jammed pack. We had a 30-40 minute wait that escalated quickly...More

Thank BigDawgMAF
Reviewed December 28, 2017 via mobile

Great bartender, Jared, makes excellent drinks and pleasant conversation. Host, Justin, was attentive and accommodating. Food was excellent: chicken, ricotta, spinage ravioli with vodka sauce - excellent choice; sausage, lentil soup - terrific. Karen, our server, was professional, efficient, and social.

Thank Gloria P
Reviewed December 6, 2017 via mobile

This place is a great standby and I've never had a bad meal. My favorite is the Veal Madeira and no matter what I get the side of Amantraciana pasta. The service is excellent, atmosphere is Tuscan and the bathrooms exquisite.

Thank Susan K
Reviewed December 4, 2017

Old neighbors in from out of town, we used to go to Carrabba's Italian Grill all the time for their filet. Very disappointing ! Worst piece of meat I ever tried to eat. Too bad that its gone down hill.

Thank AD M
Reviewed November 25, 2017 via mobile

Mike, our server went above and beyond! He made us feel at home. Truly a blessing to have a great server with a sense of humor. It is a rarity.

Thank Kassandra L
Reviewed October 3, 2017

this visit was really a disappointment . I have been here in the past and really liked it. this was very average, nothing special at all. lunch menu was very small, small portions. my soup was good, my sandwich half was a small meatball and...More

Thank kittenkutie
Reviewed October 3, 2017

Carrabba's is my favorite restaurant of all the fine restaurants in the Rochester, NY area. I take my family and friends there for special occasions because you can depend on the food being very good no matter what you order. Your taste buds start reacting...More

Thank russdee56
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Questions & Answers
Kelly A
March 3, 2017|
AnswerShow all 2 answers
Response from peter e | Reviewed this property |
Sorry just passing through do not know.
Deborah A
March 16, 2015|
AnswerShow all 2 answers
Response from Connie T | Reviewed this property |
I don't recall a buffet. Sorry.
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Restaurant Details

Rating summary
  • Food
  • Value
Dinner, Lunch, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Serves Alcohol, Full Bar, Reservations, Wheelchair Accessible
Good for
Special occasions, Families with children, Kids
Open Hours
11:00 AM - 9:30 PM
4:00 PM - 10:00 PM
4:00 PM - 10:00 PM
4:00 PM - 10:00 PM
4:00 PM - 10:00 PM
4:00 PM - 10:30 PM
11:00 AM - 10:30 PM
Location and Contact Information
  • Address: 3340 W Henrietta Rd, West Henrietta, NY 14623-3524
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  West Henrietta
  • Phone Number: +1 585-292-6120
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