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Hard Rock Cafe Aruba

$$ - $$$American, ,
Palm Beach 55 | South Beach Centre, Noord, Aruba
+297 586 9966
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Overview
  • Excellent34%
  • Very good32%
  • Average19%
  • Poor7%
  • Terrible8%
Travelers talk about
“nachos” (23 reviews)
“great drinks” (9 reviews)
Closed Now
All hours
CUISINES
American, Bar, Pub, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Palm Beach 55 | South Beach Centre, Noord, Aruba
All Details
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Reviews (1,015)
Traveler rating
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1 - 10 of 534 reviews

Reviewed 4 days ago via mobile

Had cocktails and the appetizer platter and it was just enough after a day lounging on the beach and not wanting a big dinner!

Thank ladyaruba
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this reviewResponded 3 days ago

Thank you very much for your visit, hope next time you have a chance to join us for a full dinner and try our dishes, we are using the best ingredients available and with much care. Have a great holiday!

Reviewed 1 week ago via mobile

After realizing the AWESOME service and food across the street at Casa Tua was not going to be open for lunch, our group of 6 reluctantly wandered into Hard Rock Aruba. All of us being American, we had all visited Hard Rock cafes Stateside before...More

Thank delaneyjuly
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this reviewResponded 6 days ago

I have no words to begin apologize about this experience, we had a bad start and even worse finish. I would really hope we can make it up for you right away. Please DM me as soon as possible to find an immediate way. Waiting...More

A TripAdvisor Member
1
Reviewed 2 weeks ago via mobile

I was in Aruba on vacation with my family and the Hard Rock Cafe completed the already amazing experience. The restaurant has amazing memorabilia, such as a guitar signed by The Beach Boys and clothing worn by Prince, Shakira, and Madonna among other legends. The...More

Thank A TripAdvisor Member
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this reviewResponded 6 days ago

We are very glad you had a great time at our Hard Rock, we will let know Yolanda about your comments, it will make her day! Take care and hope to see you back soon again!

Reviewed 3 weeks ago via mobile

It's a typical hard rock and the food was on par with that. We went on a Sunday evening and it was very very slow. That being said the service was still lacking The Waitresses were all very friendly but never came to check on...More

Thank Lisa H
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this reviewResponded 6 days ago

Thank you very much for your review, we appreciate your feedback and make us improve. We are in this business to impress and we hope next time you visit us we have the chance to do so. Have a great holiday!

Reviewed 3 weeks ago

We been coming to this establishment every time we are in Aruba, that means every year. We always had enjoyed the food, the drinks and the band. This time we came here for after dinner drinks and sat at the bar. They had two ladies...More

Thank Jo H
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this reviewResponded 6 days ago

We are taking important measures about this, it should have never happened. Please DM me for having a better feedback on this issue. Thanks.

Reviewed 3 weeks ago via mobile

My husband and I wanted a light late lunch and decided to go to Hard Rock Cafe. We were very happy we did, as we were lucky to once again be attended by the very friendly and professional Yolanda who once she knew we wanted...More

Thank lageerman
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this reviewResponded 6 days ago

We are very happy you enjoyed your visit at Hard Rock Aruba. I will pass along your comments to Yolanda and Raymond, they will be very proud. Thank again, and hope you come back soon!

Reviewed 3 weeks ago

Went here with my fiancee for dinner as we were looking for a quick bite to eat. We were seated immediately and there were maybe 2 or 3 other tables filled at the time. I had a hamburger and my fiancee had a pulled pork...More

Thank Tim O
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this reviewResponded 6 days ago

Thanks for your visit and for your time writing this comment, we take this very seriously to improved everyday. Have a great holiday!

Reviewed 3 weeks ago via mobile

We visit the Hard Rock in every countries we visit. Food was of a good standard on the 2 occasions we visited and the service was quick. Only down sides were this was the only HR cafe we have been 2 that the Strawberry Daiquiri...More

Thank Grestey
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this reviewResponded 6 days ago

Thanks for your comments; We apologize you were not offered the Keepers Glass which is a classic in our restaurants, you get a 40% discount approx on the glass price when upgrading your drink. We will be looking into it so it doesn't happen again....More

Reviewed 4 weeks ago

The food was good. There were four of us. One had a beer and the others had diet coke it came in small glass full of ice. It was so hot out, that we asked for refills on our sodas. When we got the bill...More

Thank Peas2013
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this reviewResponded 3 weeks ago

First of all thanks for your comments it will always help us improve. Unfortunately the high costs of imports makes us in the position to charge for the refills. We hope service was as good as the food and we would like to see you...More

Reviewed 4 weeks ago via mobile

The food was pretty good, the service was very Slow considering 6:30Monday night arrival. It was empty. Staff was friendly. Cool outside area, but even on a breezy night, no air moves due to the design. It there was an option I would say 3+...More

Thank Brucerap
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this reviewResponded 3 weeks ago

Thanks for letting us know about your experience. Its unfortunate we couldn't impress you better but this has to make us work harder to get better everyday. Please let us know when you visit us again and give us the chance to earn the fourth...More

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Ask a question
Questions & Answers
MikeAdamc
November 20, 2016|
AnswerShow all 3 answers
Response from GIORGIO R | Property representative |
Hello Mike, in fact we will have a limited offer dinner of a special three course menu until it runs out for the first 70 guests, besides, we will have three options of our more popular dishes in Thanksgiving fashion, ex... More
0
Votes
cooldoxiemom101
March 29, 2016|
AnswerShow all 4 answers
Response from Michael C | Reviewed this property |
They do open late. However, Aruba celebrates Easter Monday March 28, 2016.
1
Vote
Crpmsp
May 26, 2015|
Answer
Response from 548Fragola | Property representative |
Yes you can thank you for inquiring kind regards
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$15 - $24
Cuisine
Meals
Lunch, Dinner, Late Night, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Free Off-Street Parking, Television, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Wheelchair Accessible
Good for
Special occasions, Kids, Families with children, Bar scene, Large groups
Open Hours
Sunday
1:00 pm - 1:00 am
Monday
1:00 pm - 1:00 am
Tuesday
12:00 pm - 1:00 am
Wednesday
12:00 pm - 1:00 am
Thursday
12:00 pm - 1:00 am
Friday
12:00 pm - 1:00 am
Saturday
12:00 pm - 1:00 am
Location and Contact Information
  • Address: Palm Beach 55 | South Beach Centre, Noord, Aruba
  • Location: Caribbean  >  Aruba  >  Noord
  • Phone Number: +297 586 9966
  • E-mail
Description
NO ONE HAS EVER DONE ANYTHING LIKE IT. Our first landlord in London thought it so improbable he'd only give our shaggy-haired founders a three-month lease. That was more than 40 years ago. But from day one, we were serious about serving fresh, handmade, classic American cooking with a Southern flair that couldn't help but reflect co-founder Isaac Tigrett's Tennessee roots. Even as our menu expands to encompass the best of local cuisines around the world, serving up the good stuff is still and forever our gig.
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