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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$5 - $15
CUISINES
American
Special Diets
Vegan Options, Gluten Free Options
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Reviews (281)
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280 results
Traveler rating
194
57
17
4
8
Traveler type
Time of year
LanguageEnglish
Traveler rating
194
57
17
4
8
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Reviewed September 12, 2023

We happen to make at least a visit there once per week and really enjoy their ice creams, hard and soft. Better yet though is the friendly and kind service from their staff, including Beckwith, (JJ) and Karen

Date of visit: September 2023
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Reviewed September 4, 2023 via mobile

I was very disappointed after reading glowing reviews. The flavors are not clearly posted and cannot be seen if there is a line in front of the case. I ordered vanilla soft serve, which had no flavor and the person with me ordered a flavor...from the last case. The cashier was clearly annoyed and announced loudly that we did not know how to order despite the fact that others in line were having the same issue. She in no way acknowledged that I commented on the soft serve lacking flavor. The hard ice cream was okay but definitely not worth the time spent in line or the attitude.More

Date of visit: September 2023
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Reviewed October 27, 2022 via mobile

There were about 10 flavors of handmade ice cream. We tried 3. Two of them were very icy. The grapefruit sorbet was good. The girl working wanted to be anywhere but there and it was obvious. $16 for three mediocre ice creams in upstate NY...was not worth it.More

Date of visit: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jac h, Owner at The Great Escape Ice Cream Parlor, responded to this reviewResponded October 28, 2022

I am sorry to hear about your experience yesterday this is our last week for the season so obviously where we normally have a full stock of 60 flavors of ice creams is not possible at this time . Staff is usually on their game...More

Reviewed October 4, 2022

We had great Hot Fudge Sundaes - very satisfying. Only had time for one visit but would go again if we visit Watkins Glen.

Date of visit: September 2022
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Reviewed September 3, 2022 via mobile

I had the worst experience for ice cream ever here. The cashier was super rude. We were horrified by her service.

Date of visit: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 30, 2021

Loved the ice cream so much, had to stop TWICE in 3 days! Met the owner and her daughter - both quite friendly and full of personality. Even tho it's 'off season' they had a large selection of ice cream flavors and many other treats....There is only walk up service due to COVID. No problem - doesn't change the ice cream from being YUMMY!!More

Date of visit: September 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 22, 2021 via mobile

I didn’t get any names but the lady who helped us was so helpful and friendly with our food allergies. We were so excited to get to have dairy free AND gluten free ice cream CONES!!!! We just happened upon The Great Escape as we...were traveling. Yum!More

Date of visit: August 2021
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Reviewed June 22, 2021

Just a nice place to get a cone or sundae. Nice folks who work there too. Prices were reasonable and servings large.

Date of visit: June 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 19, 2021 via mobile

We visit every year after we hike the Glen and it is always consistently delicious! You have to try their homemade gelato and sorbet selection, which varies. This visit, I had Raspberry Sorbet in a chocolate dipped waffle cone. It was probably the best sorbet...I’ve ever had!More

Date of visit: June 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jac h, Owner at The Great Escape Ice Cream Parlor, responded to this reviewResponded June 21, 2021

Thank you so much for leaving us feedback! My parents went to Italy twice to learn how to make Gelato's and Sorbet's. So glad that the Flavor was a a hit! Thank you for the return visit and we hope to see you again !

Reviewed June 14, 2021 via mobile

I had a strawberry milkshake, and it was the first time in a long time that the flavor was really into the milkshake, not milky. My wife had a cup of ice cream and she said it was one of the most delicious ones she's...ever had.More

Date of visit: June 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 11, 2021

Great Escape ice cream was so refreshing after a hike/climb through the Falls. I had the Cantaloupe gelato :>) . The rest of the group really enjoyed traditional ice cream on the porch of the building next door which is owned by Great Escape. The...prices and quantity are very reasonable. Also, the staff is very helpful. Feel free to ask for samples.More

Date of visit: June 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jac h, Owner at The Great Escape Ice Cream Parlor, responded to this reviewResponded June 13, 2021

Thank you guys for leaving us a review and for giving such great feedback! We are glad that you enjoyed your treats and your visit to the State Park! We hope to see you again!!! Thank you

Reviewed June 8, 2021 via mobile

After a long hike up the 832 steps of Watkins Glen State Park this ice cream parlor was our bargaining chip to get our boys down the same distance. It is a “great escape”! We had the strawberry shake, caramel shake, chocolate moose track ice...cream and an incredibly delicious limoncello sorbet (do not share with spouse - make them get their own 🤣). We had to drive back and the staff offered a carrier. The staff waited patiently for my little guy to decide. The actual store is closed for walking in so you order from the outside window. It was a beautiful day to eat outside.More

Date of visit: June 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jac h, Owner at The Great Escape Ice Cream Parlor, responded to this reviewResponded June 9, 2021

Thank you guys for leaving us a review! And we so love those that get to enjoy the long hike and get a reward at the end that made it worth it! Thank you for stopping by and we are so glad you enjoyed your...More

Reviewed June 8, 2021

Mainly Hershey's ice cream flavors - but well located for a quick bite after hiking Watkins Glen. Serving sizes are average.

Date of visit: June 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 8, 2021 via mobile

Where to start? The staff was super helpful and friendly. The line and menu was organized. The ice creams were all delicious and the sample spoon was a tiny shovel. So cute. The price wasn't bad, what we expected to pay from our local place....We were all very happy.More

Date of visit: May 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jac h, Owner at The Great Escape Ice Cream Parlor, responded to this reviewResponded May 19, 2021

Thank you Tayandlaura! We appreciate the feedback and we are happy to hear your enjoyed your visit with us! We hope to see you again very soon and thank you for the Support! Sincerely, Jackie

Reviewed January 1, 2021

Had a hard time picking a flavor with all the choices. No inside service due to Covid, so we used the pick-up window. Hard and soft ice cream served here. I did the soft while my wife tried the hard. Very good ice cream.

Date of visit: October 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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THE GREAT ESCAPE ICE CREAM PARLOR, Watkins Glen - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about The Great Escape Ice Cream Parlor

Yes, The Great Escape Ice Cream Parlor offers takeout services.

Yes, The Great Escape Ice Cream Parlor is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The Great Escape Ice Cream Parlor is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4