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The Great Escape Ice Cream Parlor

221 S Franklin St, Watkins Glen, NY 14891-1508
+1 607-535-7354
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Overview
  • Excellent70%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible2%
Travelers talk about
“ice cream” (125 reviews)
“gelato” (35 reviews)
“sorbet” (7 reviews)
Closed Now
Hours
CUISINES
Vegan Options, Gluten Free Options
PRICE
$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
221 S Franklin St, Watkins Glen, NY 14891-1508
All Details
Write a ReviewReviews (239)
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1 - 10 of 238 reviews

Reviewed 3 weeks ago via mobile

We were lucky to be the only ones in the store yesterday and after picking our ice cream we spoke with the owner. He told us all about the businesses and fun facts about the Seneca Lake region. Each month they have an ice cream...More

Date of visit: November 2018
Thank jennifersZ4295RA
Peter H, Owner at The Great Escape Ice Cream Parlor, responded to this reviewResponded 3 weeks ago

Thank you for visiting the store and having ice cream. I have fond memories of the Bloomberg fair and all the great food they have there. I hope you come back to visit the finger lakes soon.

Reviewed October 25, 2018

The biggest problem with this place is trying to decide what flavors to get. We always wind up with a sampler plate!! Great ice cream with friendly service and reasonable prices.

Date of visit: October 2018
Thank 379David379
Reviewed October 14, 2018 via mobile

Went there today after a hike at Watkins Glen. The place has Hershey’s Ice Cream which was good. The facility is old and has not been updated for many, many years. I wouldn’t go out of my way to go here but the location is...More

Date of visit: October 2018
Thank michelemS4222ZQ
Peter H, Owner at The Great Escape Ice Cream Parlor, responded to this reviewResponded October 17, 2018

Thank you for stopping in. We do have Hershey Ice cream in addition to 16 home made ice creams 24 soft flavored custards and 6 vegan Flavors. In addition we have homemade grape and apple pies and others as the seasons change and homemade waffle...More

Reviewed October 11, 2018

We went here based on a recommendation of the Farm Sanctuary tour guide. They have several options of vegan ice cream and several flavors of icees. I loved the chocolate oreo crunch vegan ice cream. Also, this is a block from Watkins Glen State Park....More

Date of visit: August 2018
Thank NotYourBroom
Peter H, Owner at The Great Escape Ice Cream Parlor, responded to this reviewResponded October 12, 2018

Thank you so much for visiting the store and taking the time to write a review. Next year we are planning to have one freezer with just vegan items and some ices. I hope you come back and see us again soon . 🍦🍦👍

Reviewed September 19, 2018

This was a great ice cream place with a broad selection of frozen treats. The inside was fun with vintage coin operated games and memorabilia from the dairy industry and music. This is a great stop on a hot day.

Date of visit: September 2018
Thank FrankandJenn
Peter H, Owner at The Great Escape Ice Cream Parlor, responded to this reviewResponded September 21, 2018

So glad you visited our ice cream parlor and enjoyed your visit. I hope you come back soon👍🍦🍦🍦🍦🍦🍦

Reviewed September 9, 2018 via mobile

A huge selection of flavors and types of frozen desserts. But each type has different sizes and costs. Makes it way too complicated to order. Need to make things easier for the vacationers.More

Date of visit: August 2018
Thank Spw91
Peter H, Owner at The Great Escape Ice Cream Parlor, responded to this reviewResponded September 10, 2018

Hi Thanks for visiting our ice cream shop. I am not sure how we can make it easier to order as our soft custard,hard Ice cream are all the same prices and we have 3 different sizes. Our Gelato and vegan options cost us much...More

Reviewed September 9, 2018

We decided to compare Great Escape to Colonial Inn ice cream shops which are about two blocks apart. Both excellent icecream. Way more flavors at Great Escape, but, most of them I would say are "kids flavors" though plenty of adult flavors to keep one...More

Date of visit: July 2018
Thank A Brian C
Reviewed September 3, 2018 via mobile

Was okay but nothing great :/. Was hoping for more character but all we got was ice cream. Lots of vegan options.

Date of visit: September 2018
Thank Melissa J
Peter H, Owner at The Great Escape Ice Cream Parlor, responded to this reviewResponded September 4, 2018

Sorry you were disappointed .A few years ago we tried serving character but had difficulty getting it to stay in the cone so now we stick to 30 different flavors of ice cream, gelato,and 29 flavors of soft ice cream and many vegan options.

Reviewed September 2, 2018

After spending the day in the glen, and its been 9 years since I've been in this area; a grape pie was in order. After checking Google where I could get a pie, this place popped up and was just around the corner. As soon...More

Date of visit: September 2018
Thank HeatherSchillaci
Peter H, Owner at The Great Escape Ice Cream Parlor, responded to this reviewResponded September 3, 2018

Thank you for visiting our store. I will talk to our baker at the store to discover why the crust might have been rubbery. Anytime you come into the store and the ice cream is not to your liking please let us know and we...More

Reviewed September 1, 2018 via mobile

Visited for the first time. Staff is very pleasant and service was great. Tried the sampler for 4 different flavors.More

Date of visit: September 2018
Thank Christina M
Peter H, Owner at The Great Escape Ice Cream Parlor, responded to this reviewResponded September 2, 2018

So glad you visited our store. After 34 years in the business our daughter said why don’t we make it so customers can can try different flavors hence the sampler. I don’t know why I never thought of it. I hope you come back to...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$5 - $15
Restaurant features
Highchairs Available, Takeout, Outdoor Seating, Seating, Parking Available, Free Off-Street Parking, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover
Good for
Families with children, Special occasions, Kids, Local cuisine
Open Hours
Sunday
12:00 PM - 8:00 PM
Tuesday
12:00 PM - 5:00 PM
Wednesday
12:00 PM - 8:00 PM
Thursday
12:00 PM - 8:00 PM
Friday
12:00 PM - 8:00 PM
Saturday
12:00 PM - 8:00 PM
Location and Contact Information
  • Address: 221 S Franklin St, Watkins Glen, NY 14891-1508
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Watkins Glen
  • Phone Number: +1 607-535-7354
  • E-mail
Description
We are a family owned and operated business since 1982, we are heading into the fall/winter season and will be closing Thanksgiving Eve. We still have Homemade Hard Ice Cream, Hershey's Hard Ice cream, Homemade Vegan & Sorbet, Grape, Apple & Pumpkin Pies, and the traditional ice cream sundaes and shakes. Also, don't forget to take Home a custom made Ice Cream Cake, made within 24 hour notice, and made right here on the premises. Please give us a call for any orders or inquiries about our products that we offer. **NEW**CHECK OUT OUR NEW HOMEMADE LOCAL CHOCOLATE SELECTION
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