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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Mentioned in

  • Where to Find the Best Ice Cream Across the U.S.travelandleisure.com

Details

CUISINES
American
FEATURES
Gift Cards Available, Takeout, Outdoor Seating, Wheelchair Accessible
Reviews (105)
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105 results
Traveler rating
76
21
5
3
0
Traveler type
Time of year
LanguageEnglish
Traveler rating
76
21
5
3
0
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Reviewed August 12, 2021

They should not be number 1 anymore Arctic Island and Cold stone creamery both blow Gannon out of the water sorry to say Gannon stopped making there own so its the same as 1000 other ice cream stands which isn't that great anymore

Date of visit: August 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 14, 2019

I spent a weekend in Syracuse and Gannon's popped up as a suggestion for dessert. Usually when ice cream places make a cone, each scoop added to cone is smaller. Well Gannon's each scoop is just as huge as the first! I can easily down...3 scoops, but with their huge portions, 1 scoop is enough. So 2 scoops for me!More

Date of visit: July 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 3, 2019 via mobile

When I visit the Syracuse, NY area Gannon’s Ice Cream is a must! Gannon’s has the best tasting ice cream and so many flavors to choose from. I’ve never had a bad experience no matter what flavor I order. Other relatives always visit Gannon’s when...in town, and we usually stop in more than once. Gannon’s has tables inside to sit down and enjoy your ice cream, or a walk up window to order to go or sit outside. The place is always packed, but the lines move quit quickly. In the mood for a great ice cream cone, Sunday, shake or soft serve? Stop into Gannon’s and you won’t be disappointed!More

Date of visit: August 2019
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Reviewed September 1, 2019

I ordered the Maple Walnut. Heaven on a cone, rich thick goodness. There were at least a 1/4 cup of the biggest walnuts, that I had ever seen in my scoop. Delicious. Nice size portion for the price, we are talking homemade with all-natural ingredients...and nothing artificial. I wanted on the line for about 10 to 15 minutes. I would have waited for 20 -30 minutes, no joke. No seating, order and go. I did see people at tables and sitting on large stones outside. All spots were taken, took the ice cream back to my car. No biggie. The servers have a college fund jar with their names and the names of their college. Remember to leave a tip.More

Date of visit: August 2019
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Reviewed June 24, 2019 via mobile

Thank you TripAdvisor. We were so happy with the variety and the quality of the ice cream selections. Thank you

Date of visit: June 2019
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Reviewed June 24, 2019 via mobile

On a Saturday evening in summer, this place was very busy. There are so many flavors, presentation options and additions, that it makes it difficult to choose, which can slow the line down. We had the Milky Way (just like the candy bar, but better...with plenty of caramel and chocolate) and the Lemon ice cream. Both were excellent, smooth and creamy! Return visits are definitely in order!More

Date of visit: June 2019
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Reviewed April 22, 2019 via mobile

We often stop at Gannon's for soft ice cream whenever we are in the Valley but this is the first time we ordered an ice cream cake from them. It was delicious and so beautifully decorated. The birthday celebration was on Easter so I told...them to make it seasonal. The decorations not only included flowers but also included jelly beans, chocolate eggs and Peeps. The decorations were not only on the top of the cake but also on the sides of the cake. Don't settle for an ice cream cake from the grocery store--get a personalized, delicious, freshly made ice cream cake from Gannon"s.More

Date of visit: April 2019
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Reviewed April 20, 2019 via mobile

Not much flavor to the ice cream. Cookies and Cream had strange flavor and Black Cherry had a weird after taste. Better options in Syracuse. Staff was very nice though.

Date of visit: April 2019
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Reviewed March 16, 2019 via mobile

Very good locally made ice cream. Many, many flavors to choose from. Place to sit inside. Not much parking on a nice day it's packed.

Date of visit: March 2019
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Reviewed March 14, 2019

I LOVE GANNON'S! I was a student at Syracuse University and would make trips to Gannon's all year no matter the weather. They have A LOT of hard ice cream flavor options available. Along with their hard ice cream they have soft serve, milk shakes...and blended ice cream treats. The actual restaurant is nice too because you can either order outside or inside and there is plenty of seating. The artwork on the walls is really fun and crazy! You absolutely have to go and try their ice cream!More

Date of visit: May 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
173eileeng, Guest Relations Manager at Gannon's Ice Cream, responded to this reviewResponded March 16, 2019

Thanks so much for the great review ! Glad you enjoy the ice cream and the atmosphere!

Reviewed September 24, 2018

It was out of our way but we went as it was hot and ice cream sounded good AND we saw the reviews for Gannons! yum! When we finally got there we thought it looked like a bit of a sketchy neighborhood (sorry, but when...you don't know a city, you don't know the neighborhoods). We took a chance and it was fine....the little gal at the counter couldn't believe that we had never been there before. I asked her favorite flavor and she gladly went through a bunch of them! :) I tried a chocolate raspberry and it was good. They had other ice cream things - cakes and had a big place for a kid's birthday party. We sat close to the door--and there is a surprise when the door opens... :)More

Date of visit: June 2018
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Reviewed August 14, 2018 via mobile

Wow! We returned from our yearly trip to Syracuse and decided to try Gannons. This location offers an outdoor counter service as well as an indoor with seating to enjoy unique and locally produced hard and soft serve ice cream. The flavour selection was extensive...and the portion size generous. The flavours featured coffee based like cappuccino crunch or just java or Nutella swirl, cookie smash and even had a vegan hazelnut. These artisan quality ice creams were surprising and impressive. The kiddie cone was more than enough and costs $2.95 or less than a buck more for single scoop. Glad we got the kiddie cone to try two flavours and was not disappointed with the quality and presentation. The ice cream was dense and rich and definitely worth it for cost and calories ! Too bad the location at Destiny mall USA closed but the ice cream was certainly worth the drive as well. The servers were friendly and efficient. There is planty of parking and appears to be a local favourite. There is also an interesting array of sundaes/flurries and shakes as well. Too bad we were stuffed with amazing burgers from Blarney Stone, would have loved to try the oreo earthquake. I highly recommend Gannon’s ice cream for amazing small batch homemade ice cream! Looking forward to visiting this place again!More

Date of visit: August 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Eileen G, Owner at Gannon's Ice Cream, responded to this reviewResponded August 16, 2018

Thanks for stopping by. We are so glad you enjoyed the ice cream. Thanks for your kind words!

Reviewed June 17, 2018

...outside of Berthillon's in Paris. Crème Brûlée is one favorite. BTW, Abbott's Frozen Custard is another local favorite, though with limited flavors.

Date of visit: June 2018
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Reviewed April 22, 2018

This ice cream was amazing, very creamy and smooth. You can have it almost any way you want. They also have frozen yogurt and hard ice cream as well. The inside is decorated for kids, very family friendly. You can order outside or inside, you...will have to wait in line though. This place is very popular. Prices are what you would expect a little more than D.Queen.More

Date of visit: March 2018
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Reviewed March 26, 2018

We buy this ice cream every year and we take our friends from Texas here. The Ice Cream is some of the best we've ever had. It also helps that the staff are friendly.

Date of visit: July 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Frequently Asked Questions about Gannon's Ice Cream

Yes, Gannon's Ice Cream offers takeout services.

Gannon's Ice Cream is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4