We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Mentioned in

  • Where to Find the Best Ice Cream Across the U.S.travelandleisure.com

Details

CUISINES
American
FEATURES
Gift Cards Available, Takeout, Outdoor Seating, Wheelchair Accessible
Reviews (104)
Filter reviews
104 results
Traveler rating
76
21
4
3
0
Traveler type
Time of year
LanguageEnglish
Traveler rating
76
21
4
3
0
See what travelers are saying:
Selected filters
FilterEnglish
Updating list...
Reviewed October 14, 2019

I spent a weekend in Syracuse and Gannon's popped up as a suggestion for dessert. Usually when ice cream places make a cone, each scoop added to cone is smaller. Well Gannon's each scoop is just as huge as the first! I can easily down...3 scoops, but with their huge portions, 1 scoop is enough. So 2 scoops for me!More

Date of visit: July 2019
Helpful?
Reviewed September 3, 2019 via mobile

When I visit the Syracuse, NY area Gannon’s Ice Cream is a must! Gannon’s has the best tasting ice cream and so many flavors to choose from. I’ve never had a bad experience no matter what flavor I order. Other relatives always visit Gannon’s when...in town, and we usually stop in more than once. Gannon’s has tables inside to sit down and enjoy your ice cream, or a walk up window to order to go or sit outside. The place is always packed, but the lines move quit quickly. In the mood for a great ice cream cone, Sunday, shake or soft serve? Stop into Gannon’s and you won’t be disappointed!More

Date of visit: August 2019
Helpful?
Reviewed September 1, 2019

I ordered the Maple Walnut. Heaven on a cone, rich thick goodness. There were at least a 1/4 cup of the biggest walnuts, that I had ever seen in my scoop. Delicious. Nice size portion for the price, we are talking homemade with all-natural ingredients...and nothing artificial. I wanted on the line for about 10 to 15 minutes. I would have waited for 20 -30 minutes, no joke. No seating, order and go. I did see people at tables and sitting on large stones outside. All spots were taken, took the ice cream back to my car. No biggie. The servers have a college fund jar with their names and the names of their college. Remember to leave a tip.More

Date of visit: August 2019
Helpful?
Reviewed June 24, 2019 via mobile

Thank you TripAdvisor. We were so happy with the variety and the quality of the ice cream selections. Thank you

Date of visit: June 2019
Helpful?
Reviewed June 24, 2019 via mobile

On a Saturday evening in summer, this place was very busy. There are so many flavors, presentation options and additions, that it makes it difficult to choose, which can slow the line down. We had the Milky Way (just like the candy bar, but better...with plenty of caramel and chocolate) and the Lemon ice cream. Both were excellent, smooth and creamy! Return visits are definitely in order!More

Date of visit: June 2019
Helpful?
Reviewed April 22, 2019 via mobile

We often stop at Gannon's for soft ice cream whenever we are in the Valley but this is the first time we ordered an ice cream cake from them. It was delicious and so beautifully decorated. The birthday celebration was on Easter so I told...them to make it seasonal. The decorations not only included flowers but also included jelly beans, chocolate eggs and Peeps. The decorations were not only on the top of the cake but also on the sides of the cake. Don't settle for an ice cream cake from the grocery store--get a personalized, delicious, freshly made ice cream cake from Gannon"s.More

Date of visit: April 2019
Helpful?
Reviewed April 20, 2019 via mobile

Not much flavor to the ice cream. Cookies and Cream had strange flavor and Black Cherry had a weird after taste. Better options in Syracuse. Staff was very nice though.

Date of visit: April 2019
Helpful?
Reviewed March 16, 2019 via mobile

Very good locally made ice cream. Many, many flavors to choose from. Place to sit inside. Not much parking on a nice day it's packed.

Date of visit: March 2019
Helpful?
Reviewed March 14, 2019

I LOVE GANNON'S! I was a student at Syracuse University and would make trips to Gannon's all year no matter the weather. They have A LOT of hard ice cream flavor options available. Along with their hard ice cream they have soft serve, milk shakes...and blended ice cream treats. The actual restaurant is nice too because you can either order outside or inside and there is plenty of seating. The artwork on the walls is really fun and crazy! You absolutely have to go and try their ice cream!More

Date of visit: May 2018
Helpful?1  
173eileeng, Guest Relations Manager at Gannon's Ice Cream, responded to this reviewResponded March 16, 2019

Thanks so much for the great review ! Glad you enjoy the ice cream and the atmosphere!

Reviewed September 24, 2018

It was out of our way but we went as it was hot and ice cream sounded good AND we saw the reviews for Gannons! yum! When we finally got there we thought it looked like a bit of a sketchy neighborhood (sorry, but when...you don't know a city, you don't know the neighborhoods). We took a chance and it was fine....the little gal at the counter couldn't believe that we had never been there before. I asked her favorite flavor and she gladly went through a bunch of them! :) I tried a chocolate raspberry and it was good. They had other ice cream things - cakes and had a big place for a kid's birthday party. We sat close to the door--and there is a surprise when the door opens... :)More

Date of visit: June 2018
Helpful?
View more reviews
Best nearby
Best nearby hotelsSee all
Budget Inn
7 reviews
.50 miles away
Sheraton Syracuse University Hotel & Conference Center
483 reviews
2.82 miles away
Marriott Syracuse Downtown
454 reviews
2.89 miles away
Hotel Skyler Syracuse, Tapestry Collection by Hilton
660 reviews
2.98 miles away
Best nearby restaurantsSee all
Luigi's Restaurant
74 reviews
.02 miles away
Broadway Cafe & Arctic Island
20 reviews
.29 miles away
Ponchitos
9 reviews
.05 miles away
Best nearby attractionsSee all
Clark Reservation State Park
28 reviews
2.85 miles away
Rt 80 Quarry Ridge Stables
12 reviews
2.52 miles away
Landmark Theatre
166 reviews
3.08 miles away
Webster Pond
70 reviews
.64 miles away
Questions & Answers
Get quick answers from Gannon's Ice Cream staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Gannon's Ice Cream

  • Yes, Gannon's Ice Cream offers takeout services.

  • Yes, Gannon's Ice Cream offers delivery services.

  • Gannon's Ice Cream is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 4.5
    • Service: 4.5
    • Value: 4.5
    • Atmosphere: 4