Normally, I give places the benefit of the doubt. I order here often since it's close to my work. My orders have been either a few hours earlier than scheduled or an hour and a half late. I would rather them be early than later,...which is why I didn't complain. But recently, it's been later, especially with set lunches, which makes it unreliable. Tonight upset me. On Tuesday, I know there are deals sometimes, so I ordered a marked-down item of 5 chicken tenders per order. I ordered 8. However, I only received 2 of these. I called them, and I was told that I only ordered 8 tenders and they could deliver the rest without any problem. Later, I received a call stating that the receipt only showed 8 tenders. I explained that I didn't see that on my end; it said 5 per order. I went back to look, and now it stated "per tender." I asked if anything was changed on their page, and I was told no. I felt like I was going crazy and guilty about calling in regards to this.To find the receipt attached to my order, with the 8 orders of 5 tenders, as they said they didn't see, I went to call nicely to let them know there must be something wrong with their system and to make them aware of this. However, I was put on hold. I then called a second time only to be hung up on. Look, an honest mistake is one thing, but making the customer feel like it was them isn't okay. The food is great, but the service is disappointing.More