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Abbott's Frozen Custard INC

Certificate of Excellence
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4791 Lake Ave, Rochester, NY 14612-2154
+1 585-865-7400
12:00 pm - 9:00 pm
Open now
All hours
Sun - Thu 12:00 pm - 9:00 pm
Fri - Sat 12:00 pm - 12:00 am
More Info
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116 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 116: English reviews
Wiggins, Colorado
Level Contributor
27 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I moved away from Rochester 30 years ago and every time I visit my family, Abbott's is almost the first stop from the airport. Worth every last lick!!

Thank Trackerhun
Peabody, Massachusetts
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I grew up in Rochester and along with garbage plates, white hots, and Genesee Beer, this place has always defined home to me. It is not summertime in Rochester without going to Ontario Beach and visiting this location. You will never experience anything like frozen custard until you have tried Abbott's. Grant it, the lines may be substantial at times,... More 

Thank Charles E
Level Contributor
32 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It seems this long standing business has let things go astray. Price vs quality has gone down and cleanliness of the establishment is poor.

Thank carolp157
Doylestown, Pennsylvania
Level Contributor
29 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Get your custard, walk to the shore of Lake Ontario and thank your lucky stars you have made life choices that have led you here. It's an experience. Notice: I was born here and returned many times with my family to have Abbott's and go to the lake. So I have nostalgia and great memories here. But really, it's great... More 

Thank Meredith4077
Rochester, New York
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Abbott's is located on Lake Street across from Ontario Beach Park. Can't think of a more perfect addition to a park visit on a warm summer night than Abbott's yummy frozen custard - any flavor. All are delicious and generous in size. Fast, friendly service from smiling young people. A must!

Thank NYstatevisitor
Naples, Florida
Level Contributor
192 reviews
161 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed July 20, 2016

This place has been here over 70 years and apparently is the place to go when in Rochester. This was different from what I am used to. They specialize in custard and I'm used to ice cream. I we had chocolate almond custard and a coffee fat free yogurt. Both were very good, but to me different. Service was very... More 

Thank Barbara S
Spring Hill, Florida, Usa
Level Contributor
115 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 20, 2016

A great place to go and get a custard and walk the Charlotte beach and pier. I think the city needs to help out with maintaining the flower beds and cleaning the sidewalk.

Thank Carol B
Hilton Head, South Carolina
Level Contributor
78 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 29, 2016

Abbots Chocolate Almond ice cream is about the best we've had anywhere in the country. They have multiple locations but the original one on Lake Avenue over looking Lake Ontario is a must visit. After you purchase your ice cream you can relax overlooking the lake or take a walk on the Pier.

Thank Annabella44
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 22, 2016

Whenever I visit Rochester, there is one thing I will do regardless of what is on the schedule. Going to Abbott's Custard stand by the pier down by the lake is one of my favorite all time things to do. There is no other custard or soft ice cream that tastes as good as Abbott's that I have ever found.... More 

Thank luv_the_beach322
Level Contributor
108 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 6, 2016

Every time we come to Rochester, we have to visit Abbott's at least once. Being from the west coast, we have some frozen custard places, but nothing compares to Abbott's. It is so good. Not many options but the ones that they have are so good.

Thank daswifty

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4.5 of 5 stars
  • Value
    4 of 5 stars
    4 of 5 stars
Average prices
$5 - $10
Fast Food
Restaurant features
Good for
Dining on a budget, Families with children
Open Hours
12:00 pm - 9:00 pm
12:00 pm - 9:00 pm
12:00 pm - 9:00 pm
12:00 pm - 9:00 pm
12:00 pm - 9:00 pm
12:00 pm - 12:00 am
12:00 pm - 12:00 am
Location and Contact Information
  • Address: 4791 Lake Ave, Rochester, NY 14612-2154
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Rochester
  • Phone Number: +1 585-865-7400

Questions & Answers

Questions? Get answers from Abbott's Frozen Custard INC staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?