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Shanghai Chinese Restaurant

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2920 W Henrietta Rd, Rochester, NY 14623-2516
11:30 am - 10:00 pm
Open now
All hours
Sun 2:00 pm - 10:00 pm
Mon - Thu 11:30 am - 10:00 pm
Fri - Sat 11:30 am - 11:00 pm
More Info
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25 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 25: English reviews
Tucson, Arizona
Level Contributor
85 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 27, 2016

We have been here on and off for many years. It is still a little shabby in decor but the food is very good and very authentic in preparation. It can be a little variable at times but is still a good selection.

Thank JKVictor
Rochester, New York
Level Contributor
19 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 17, 2016 via mobile

Shanghai is my favorite restaurant for dim sum in Rochester. They have every dish I enjoy. The carts are always circulating, so the food arrives quickly. The service is good and the food is delicious.

Thank Lisa C
Pittsford, New York
Level Contributor
85 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 16, 2016

I have come here on and off for almost 30 years, through what appears to be ownership and menu changes. This is a great restaurant, good selection, great food and friendly service. Yesterday I went here with my daughter and was again impressed, asking myself why I don't come here more often. I highly recommend you try the Shanghai

Thank David_M48406
Conesus, New York
Level Contributor
108 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed December 26, 2015

A once very good restaurant has gone the way of many restaurants that were once loved. This one added insult to injury. The food can only be described as rancid. When I dared to complain to the woman at the front desk she laughed and pretended to not to speak any english. It was horrible, we walked out!

Thank Miichael B
Naples, Florida
Level Contributor
246 reviews
197 restaurant reviews
common_n_restaurant_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed July 29, 2015

Have been eating at Shanghai (literally) since it opened its doors 30+ years' ago - we've guessed at over 100 meals & dim sum feasts. Under the Sun's ownership this was without a doubt the very best Chinese restaurant in Rochester. But how things have changed, and how the quality has whip-sawed up & down in the last 5-7 years.... More 

Thank westlakeroad
Rochester, New York
Level Contributor
182 reviews
165 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed July 11, 2015

We went here for dinner last night and haven't been there is many years. The hot and sour soup was excellent as was the spring rolls. I had phat tai which was also very good and a huge portion. My friends had different dishes and they were just as good. Server was excellent,the place was very clean and the prices... More 

Thank timvf101
Brockport, New York
Level Contributor
178 reviews
130 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 18, 2015

I have been here a dozen times over 30 years and have never been disappointed. Today I made the risky move of ordering a Thai dish (Panang Chicken) in a Chinese restaurant and it was really good. Fresh veggies, good sized portion, just the right amount of spice.

Thank David N
Level Contributor
301 reviews
294 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed September 8, 2014 via mobile

Went for early dinner. Fried noodles were stale, duck sauce inferior.fried dumpling skin too thick, chicken dish bland. Pork in garlic sauce ok. Better places out there

Thank kjm55
Rochester, NY
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 1, 2014

I went with a friend the other night and we both enjoyed our meal. The place looked newly painted, with new tables, chairs and upholstery on the booths. I told my waiter that we would be sharing our meals and he brought us plates so that we could serve ourselves when the dinners arrived. He was very polite and friendly.... More 

Thank snowlake
Pittsford, New York
Level Contributor
127 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed April 24, 2013

We have lived in Rochester for a long time, and witnessed the ups and downs of Shanghai Restaurant. Recently, the original owner came back and the difference is immediately noticeable. Service is better, food is better. I recommend giving it another chance if you were not fully satisfied before. It has a large party room for special occassion.

Thank ACMMM00

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    3 of 5 stars
Average prices
$10 - $15
Chinese, Asian
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Reservations
Good for
Families with children
Open Hours
2:00 pm - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 11:00 pm
11:30 am - 11:00 pm
Location and Contact Information
  • Address: 2920 W Henrietta Rd, Rochester, NY 14623-2516
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Rochester
  • Phone Number: 585-424-4000

Questions & Answers

Questions? Get answers from Shanghai Chinese Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?