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Shogun Palace

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850 E Ridge Rd, Rochester, NY 14621-1711
Website
Today
11:00 am - 10:00 pm
Open now
All hours
Hours:
Mon - Sat 11:00 am - 10:00 pm
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13 Reviews from our TripAdvisor Community

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Showing 13: English reviews
2 reviews
1 of 5 stars Reviewed October 27, 2015 via mobile

I used to go there for the sushi, then the last time I went they doubled the price of the sushi. I asked the waiter why the price went up she said cost of everything is up never went back

Helpful?
Thank ChinMung
Rochester, NY
Level Contributor
120 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed September 29, 2014

We went in last Mon. night and were never offered Hibachi, so we set out to order. Both meals came w/soup and salad and a choice of rice(up charge for fried rice). While the sale was fine, the soup was awful…tasted like old fish stock, not miso soup. Then shortly before dinner arrived we were informed there was no more... More 

Helpful?
2 Thank aped1416
Rochester, New York
Level Contributor
72 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed September 28, 2014 via mobile

I started coming to this place since it has opened and it has slowly gone downhill. Don't get me wrong the food is good but it is definitely hit and miss on the service and the capabilities of the chef. My last visit really questions if I will be back. Our chef "Shogun" was so full of himself and down... More 

Helpful?
Thank Barbra H
Rochester, New York
Level Contributor
369 reviews
217 restaurant reviews
common_n_restaurant_reviews_1bd8 210 helpful votes
4 of 5 stars Reviewed November 4, 2013

The food was very good, cooked right in front of us but the entertainment was the dessert! Our cook, forgot name but was wearing complete NY Giants outfit, gave us laughs throughout the entire dinner. He was literally a comedian who cooked on the side. He kept us engaged the entire time and made the meal a real treat. The... More 

Helpful?
Thank Travelpapi153
Rochester, NY
Level Contributor
49 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed September 3, 2013

This place is a little pricey, but worth it. The food is great and you get a lot of it. The chef's put on a great show. The kids loved it. We came with a large group of 20 and were all able to squeeze in at the same table. Lots of fun.

Helpful?
Thank AmyEDA
1 review
5 of 5 stars Reviewed July 5, 2013 via mobile

While my husband enjoys his Maki rolls I am able to savor my Chicken fried rice made with sushi rice that I can absolutely not stop eating.

Helpful?
Thank Cgoreczny
Needham, Massachusetts
Level Contributor
34 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 26, 2013

We went there at my daughter's request. The menu was a mix of Japanese/Chinese. That was the first red flag. The sushi was OK except for one dish which was fried sushi(recommended by the waiter). Second red flag. The vegetable tempura was not as light as I expected. We did not order from the Chinese menu. Lets face it, fried... More 

Helpful?
Thank George H
Rochester
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 14, 2013

I love the food, and the show Shogun gave us last night was great. My 5 year old was nervous about the fire, so he made sure to tell her any time he was about to cause a flame so she could back up. While we waited for a table, the hostess let my kids feed the fish in the... More 

Helpful?
Thank Melissa L
Rochester
Level Contributor
166 reviews
140 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed March 10, 2013

If you go here for hibachi, make sure you get Shogun as your chef or else leave. It is a beautiful restaurant but it is on the cold side - bring a jacket. You do pay for the experience and he will give a good one - I will not endorse any of the others.

Helpful?
Thank Elizabeth C
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed February 16, 2013

At first I was impressed by the ambiance. Very nice inside, but it was very cold. I wanted to sit at the table with my jacket on. People around us had their jackets on as well. The service was horrible, it took our food literally, no exaggeration, 50 minutes to come out. I got Salmon and it was still raw.... More 

Helpful?
1 Thank Ashley R

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Cuisine
Japanese, Sushi, Asian, Chinese
Meals
Lunch, Dinner
Restaurant features
Reservations, Waitstaff, Seating
Open Hours
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm
Location and Contact Information
  • Address: 850 E Ridge Rd, Rochester, NY 14621-1711
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Rochester

Questions & Answers

Questions? Get answers from Shogun Palace staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?