The Door

The Door

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+1 718-525-1083+ Add website
Hours
Sun
10:00 AM - 10:30 PM
Mon
11:00 AM - 10:30 PM
Tue
11:00 AM - 10:30 PM
Wed
11:00 AM - 10:30 PM
Thu
11:00 AM - 10:30 PM
Fri
11:00 AM - 11:30 PM
Sat
10:00 AM - 11:30 PM
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Ratings and reviews
4.0
4.0 of 5 bubbles

RATINGS
Food
4.5 of 5 bubbles
Service
4.1 of 5 bubbles
Value
4.2 of 5 bubbles
Atmosphere
4.1 of 5 bubbles
Details
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CUISINES
Caribbean
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
features
Does this restaurant offer table service?
CUISINES
Caribbean
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
FEATURES
Takeout, Reservations, Private Dining, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service
4.0
4.0 of 5 bubbles340 reviews
Excellent
184
Very good
95
Average
25
Poor
16
Terrible
20
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Queen Rebecca C
Fort Lauderdale81 contributions
3.0 of 5 bubbles
Jan 2020 friends
I visited this restaurant during my winter trip to NY on a suggestion from a local friend. Cuisine was ok but nothing I Could have taken as a grab and go from a Golden Crust or something. The restaurant has a more formal decor which is supposed to make it seem more upscale but the service unfortunately didn’t match the ambiance. Our server screwed up our order a few times as we had a party of about 6. Food took about 30 minutes to come out and the corn muffins placed on the table were a little dry. My daughter was with us and ordered their chicken tenders and fries which sadly made McDonald’s chicken tenders and fries look like a 5 star meal. They were barely breaded and Luke warm when they arrived and not worth $13 with the child drink. The straw that broke the camels back was the multiple refills I was charged for despite the server never mentioning that basic drink refills were not complimentary as with most sit down dining establishments. I was unimpressed with paying $60 for a mediocre lunch. I certainly won’t be returning here on my next trip to NY and probably wouldn’t recommend.
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

michelle t
Pelham92 contributions
3.0 of 5 bubbles
Feb 2020 family
I've been here before and I remember the food living up to the hype on my first visit. Not so much so this time. We were celebrating my dad's birthday and he chose the Door because of the rave reviews he's heard about it. First let me disclose that we are Jamaican and cook that cuisine weekly but we also appreciate dining at a fine Jamaican restaurant as well. And of the 6 of us that dined at the Door today only 2 enjoyed the food. We ordered the escovich chicken strips, oxtail, curry shrimp, stew fish, and curry chicken. Only my sister and daughter enjoyed their food meanwhile the rest of us thought it was mediocre. Also, not sure why but the food barely came out warm. It was extremely busy in there, which is generally the case and the service was okay. Although we had a reservation, we still had to wait 20 minutes for a table. However, there appeared to be over 20 people also waiting for tables, so maybe a 20 minute wait isn't so bad. Would I recommend the restaurant? Sure, if you're not looking for top notch Jamaican food, then you'll be satisfied.
Written February 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Barbara Powell
1 contribution
3.0 of 5 bubbles
Nov 2020 family
Because of the pandemic I decided to have Thanksgiving at home instead of visiting family. I placed an order for pick up at noon on Thanksgiving Day. The menu included curried goat, brown stew chicken, jerked Turkey, oxtail, rice and peas and steamed vegetables. I arrived at 12:45 pm and waited in a very long line until 3:00 pm. When I finally got inside the restaurant it was pure chaos. Everything was unorganized and very miserable. I finally got my order at 3:30 pm only to discover when I got home that the main dish (Curried Goat) that I was looking forward to having with my husband and guests was MISSING!!!!! I paid approximately $200 for dinner for 5 and told my guests that The Door makes the best curried goat only to be denied the pleasure of having my family and friends experience this on such an auspicious occasion. I’m so DISAPPOINTED that I don’t plan on ever ordering food from this restaurant again. They have lost a devoted customer. Never again!!!!! I’m so hurt 😭
Written November 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

D D
New York City1 contribution
1.0 of 5 bubbles
May 2021 none
I ordered online and paid for food for Mothers' Day with a scheduled pickup at 1:30 pm on Sunday, May 9. We arrived on time, but waited more than 4 hours for the food. The process was chaotic, frustrating and, as a result, disrespectful. We made several requests to speak to a supervisor/manager to no avail. So disrespectful! There were so many people waiting for hours through this unorganized process, it was unbelievable. We arrived at 1:30 on the dot and met someone who had been waiting since 11am. What?! I will NEVER order from The Door again, despite having patronized the restaurant over the years. You need to fix this!
Written May 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Venessa W
1 contribution
1.0 of 5 bubbles
May 2021 none
I regret ever ordering food online from this restaurant for Mother’s Day. I was hosting a Mother’s Day gathering at my home and wanted catered food from this restaurant. My plan turned out to be an ultimate nightmare when I arrived at the restaurant and waited hours for food that never came out. I asked the young lady at the take-out door to speak with a manager/supervisor and was told to go inside the restaurant, when inside, was told to go back out to the young lady, then the young lady told me to go back to tent in the parking lot with a large crowd where catering held. At the catering tents, there 2 person confirming orders, one via the computer and another via a stack of paper with hand written orders (flipping back and forth through pages). When one left for the restroom, customers would wait until her return. The section for order pickup had two – three persons rotating in and out with 1 – 2 orders every 30 min. or so. Ultimately, I left after hours of waiting and have yet to speak with management. When I think of THE DOOR, this is what comes to mind: Disorganized Obviously don’t care for customers Outrageously long wait Regrets, Regrets, Regrets
Written May 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

melly m
Freeport172 contributions
1.0 of 5 bubbles
Aug 2020 family
So we placed a food order for catering our daughters sweet 16. We confirmed the order the day before and was given a pick up time. My husband went to pick up the food and guess what. No jerk chicken. So what are we supposed to feed our guests????? They could give me all the other things I ordered but not the chicken. I really don't understand that. How do you tell people they can depend on you as a reputable reasturant to buy food for our sweet sixteen event and an hour after my pick up time you tell me that you cant fulfill my order. That's a let down to yourself as a reasturant and the community of people who have supported your business since the beginning. We are done with you
Written August 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Martin
1 contribution
1.0 of 5 bubbles
May 2021 solo
I am deeply disturbed by how this business treats their fellow Jamaicans! Stop over promising and never deliver - I waited for 5 hours and never got food! Management has to do better because this is INSULTING! They are greedy and don't care about customers! I ordered my Mother's Day dinner online on Saturday and was told to pick it up at 3p on Sunday. I got there for 2p and waited until 7:30p with no food delivered to me. I waited with no explanation for delays and no managers were present to at-least say sorry! They finally took names down, but when they brought food out, it wasn't for any of the names they wrote down! What is the point?! Then, they leave the same food out to get cold. There is no organization, no care, or interest in giving you what you pay for. What is the point in ordering online if I still have to confirm my order at the confirmation tent? Why do you have older customers waiting in the rain or don't provide them a seat or expedite their orders?
Written May 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lesa D
New York City8 contributions
5.0 of 5 bubbles
May 2021 couples
Last night was my first time at The Door. It was a great experience from beginning to end. We were seated right away with no reservations on a Friday night. Each dish came out within a great time and each dish savored sooo many delicious flavors that I was in shock. However what made our experience so much better was our waitress Simone M. Simone’s customer service was Awesome. She was friendly, knowledgeable and attentive. Thank you Simone. Looking forward to returning.
Written May 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Getaway84093
1 contribution
4.0 of 5 bubbles
Mar 2021 friends
Food was delicious, but was a long wait before you eat and another long wait after you eat waiting for the bill. Make sure you check all your orders before leaving, they don't care after you leave if you didn't your stuff. Dining in menu and takeout menu is much different so weigh your options.
Written March 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TyTy
3 contributions
5.0 of 5 bubbles
Jun 2021 friends
Due to the pandemic, my Bible college courses were done remotely. The professor suggested we meet in person, So we chose the Door. The food was EXCELLENT. I ordered the jerk steak and penne ala vodka, both were impeccable. The star of the show was our waitress Camille. She was polite, efficient and hilarious! We informed her that we were celebrating a graduation and she brought us all slices of cake at the end of the meal.I usually get takeout from here but I will be making dining in part of my repertoire. It was truly an unforgettable experience 🥰
Written June 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

joan f
2 contributions
2.0 of 5 bubbles
Nov 2020 none
So for Thanksgiving this year I decided to order out since I had to work. I placed an order for 8 and set a pickup time for 2pm. got there at 230pm so as to give them time to get everything ready. Boy was I wrong, the lines were around the block. Everything was a mess. Long story short, I did not get my order until 6pm but before that they notify everyone that they had ran out of turkey. I finally got home to realize that the macaroni and cheese was missing, at this point I was too annoyed to even go back The most upsetting part was that they offered no explanation or apologies, I guess they felt no need for that since they already had our money. Rest assure that I won't be doing that again
Written December 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Scott B
Wantagh685 contributions
4.0 of 5 bubbles
Apr 2021 none
We have had takeout food here a few times and it is generally very good. The oxtail and jerk chicken are tasty, and the beef patties are a nice appetizer too. Portions are good for the price. Eventually we will visit and eat there, and hope it is just as good.
Written June 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

chautauqua2014
New York City1 contribution
2.0 of 5 bubbles
Jul 2022 none
First time back at The Door since before the virus. The food was very good at this time. We decided to go there on Sunday, and were so disappointed! I ordered Stew Chicken, my fav Jamaican food. After waiting over 30 minutes it finally arrived. It had been sitting on the buffet waiting for a server to serve it. The stew chicken was just awful! It tasted like baked chicken covered in a little gravy & a lot of BBQ sauce. Stew chicken usually has many layers of flavors due to the ingredients and long slow cooking. Returned it and replaced with Curry Chicken, which was equally horrible. I'm not Jamaican but I have eaten a lot of the cuisine and know what the flavors should be. Will not return.
Written August 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Inspire26118
428 contributions
4.0 of 5 bubbles
Jul 2022 family
Always a good experience at the Door. It was quiet for a mid-week dinner but the service was great. Jerk chicken tastes like drum it may have been cooked on and the curry goat was excellent! We tried calamari with the sorrel sauce. Blew our minds. Just do it! Dwyeth was pleasant as a waiter. Glad we made this classic choice.
Written July 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Indigo C
1 contribution
1.0 of 5 bubbles
Dec 2023 family
I spent nearly $400.00 for a Christmas dinner that was never delivered. I had to spend another $300.00 and order dinner from somewhere else as I had company. I called almost every day for nearly 2 weeks for a refund. I was given the run-around, put on eternal hold and even cut off. I never got the call back from a supervisor that I repeatedly requested. I still have not received a refund and we are currently in the second week of January 2024. Very disappointing, unprofessional, and upsetting. I will never order from them again, the trust is broken and I would never ever recommend them to ANYONE who is not inviting disaster on a special occasion or holiday. Disgraceful!
Written January 9, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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THE DOOR, Jamaica - Menu, Prices & Restaurant Reviews - Tripadvisor

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