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Horseheads Junction, Horseheads, NY 14845
(607) 739-9800
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15 Reviews from our TripAdvisor Community

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Showing 15: English reviews
bensalem, pa, United States
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Obviously there wasn't a manager to keep watch over this staff. A few minutes after being seated, a waitress said so everyone seated could hear her that the cook was swamped with order tickets and there would be delays. I could see inside the kitchen area where waitresses were texting, going out for smoke breaks, leisurly having drinks ect. while... More 

Thank Ron C
Akron, Ohio
Level Contributor
114 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed September 24, 2015 via mobile

We were traveling through when we were excited to see the sign. Since Friendly pulled out of our area we have missed them. We were only in for ice cream still te wait staff was very slow to service. Our waitress was outrageously busy with othes....so it seemed to be a management issue. Unfortunately our ice cream was very disappointing!... More 

Thank Marie R
Corning, New York
Level Contributor
159 reviews
128 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed February 18, 2015

There $5 changing every other week sandwich is a great idea and should bring in a crowd.. It is usually always busy when we are there.. no matter what time of the day or what day of the week..

Thank Barbara S
Holliston, Massachusetts
Level Contributor
80 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed October 3, 2014

We had eaten here on our last trip and the waitress and staff were incredibly fast, friendly, food was hot This visit was very different, disappointing. There was only ONE waiter on for the whole restaurant, the manager did take a few tables, but it didn't help much with the service. Waited 25 minutes for breakfast and the though he... More 

2 Thank PammyBret7
Boston, MA
Level Contributor
209 reviews
171 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
1 of 5 stars Reviewed March 21, 2014 via mobile

So my wife and I stopped by for a couple of Fribbles. Two. After about 30 minutes on a light evening at the take-out counter... They got it wrong. Horribly inefficient and so absorbed in fixing what's going wrong, the staff just isn't cutting it.

1 Thank DieselDad
Horseheads, New York
Level Contributor
90 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed February 23, 2014

My wife, daughter, son-in-law and myself went to friendly's for lunch. We arrived around 11:45 and saw that there were plenty of open tables. We stood in the waiting area for over 5 minutes as waitresses and managers walked past us. My wife asked a waitress if we could be seated and she said someone will be with you shortly.... More 

1 Thank ValleyDrive57
Lock Haven, Pennsylvania
2 reviews
4 of 5 stars Reviewed May 22, 2013

It has sandwiches if you are in a hurry. Nice fiftys look, booth or tables. Waitress are nice. They have great ice cream and milk shakes.

Thank em H
1 review
5 of 5 stars Reviewed December 29, 2012

My family and I went to your resturant last night 12.28.12 it was around 10 pm to 11:30pm all of your workers were exceptional especially aaron and kimmy they really made us feel like we were at home having diner with extended family. They were great. Even danced around n played with my 3 year old daughter who asked to... More 

Thank shaylynesmommy
Horseheads, New York
1 review
1 of 5 stars Reviewed March 21, 2012

We went to Friendly's in Horseheads, NY tonight and the service was beyond poor, it took four people to make our takeout ice cream order. We waited twenty-five minutes and the wait staff at the window was extremely rude. There were two people in front of us and they screwed up their order. We didn't discover there was a screw... More 

Thank paulettemathews
Canisteo, New York
Level Contributor
59 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed February 22, 2012

This Friendly's we have stopped at several times over the years when headed to CT. Food has always been good.

Thank Linda D

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    3 of 5 stars
  • Value
    3.5 of 5 stars
    3.5 of 5 stars
Restaurant features
Seating, Waitstaff
Location and Contact Information
  • Address: Horseheads Junction, Horseheads, NY 14845
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Horseheads
  • Phone Number: (607) 739-9800

Questions & Answers

Questions? Get answers from Friendly's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?